Ceylon Intercontinental Hotel Colombo

Ceylon Intercontinental Hotel Colombo Reviews

Reviews 3996
4.5
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We had our family dinner with two other families i...

We had our family dinner with two other families in this hotel in dececember 2014. Unfortunately our whole family had food poisoning. Kids are still being treated and this is such ashame for a hotel of high stars. Shame on you Kingsberry!
The hotel manager was saying he cant take any responsibility which was ridiculous!

After much draining all our energy working with th...

After much draining all our energy working with the staff we got our things done from the hotel. Communication is very poor and accountability is not there. Finally by the time the event started there was some support. Having a event at Kingsbury may not be the best idea.

Ok ok

A super hotel! Had a lovely room on the 9th floor-...

A super hotel! Had a lovely room on the 9th floor- club lounge level but they are very strict on lounge timings which I feel can be a little flexible! Also on Sundays the breakfast is taken off at 10 am instead of 10:30 without proper information which is inconvenient! A great hotel but the new construction for the acquired sea project township has ruined the sea view! Convenient as it s just across the road from the Ministry of Crab and the great arcade there!

Smoky

One of your staff members in front line talk me in...

One of your staff members in front line talk me in rude way infront of others to wear mask while others also not having. Its missed since my kids are running away. But that member should be polite bcos he didn't insisted others. Very disappointed.

Never order for delivery from Kingsbury on festive...

Never order for delivery from Kingsbury on festive seasons, they take orders above their capacity and are unable to deliver. Food was ordered at 12noon and now it s 2:30 and they don t seem to have prepared the food. Phones are not answered and customers don t know where the food is... poor show!

Was there in Colombo for two nights on a business ...

Was there in Colombo for two nights on a business trip and I stayed in a room on the 2nd floor. The property is nicely located in a clean posh area near the sea. The staff is nice and courteous and the food is also good

tough

tough
T seafood restaurant

Huge selection of foods for buffet. They may be re...

Huge selection of foods for buffet. They may be really good for a foreigners, but for most locals it lacks the extra spiciness we expect. Deserts were also lacking the extra sweetness as we locals expect. Ideally located in Colombo closer to the sea. Good place to hang out and have a drink too.

Ok!

Super

Ceylon Intercontinental Hotel Colombo

Ceylon Intercontinental Hotel Colombo

4.5