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THE BEST SPOT. Amazing customer service, wonderful...

THE BEST SPOT. Amazing customer service, wonderful packaging and fast shipping. I 100% recommend them for all of your jewelry and gift needs. I got my husband's wedding ring there, and he got my wedding band as well. We couldn't be happier.

I've been buying jewellery from Catbird for a coup...

I've been buying jewellery from Catbird for a couple of years now and I love their pieces for everyday! I have the love letter charm, the key charm and the threadbare ring in yellow gold.

Recently I bought one of their baby cygnet rings, which arrived with a faulty engraving. Their customer service representative, Kat, was super helpful and they replaced my ring with a brand new one which is perfect. I think you can tell so much about a brand by how they handle mistakes and I'm so impressed by how Catbird handled this. My new ring arrived like magic all the way from New York to London within a couple of days. Thanks so much Catbird, I'll be buying from you again! <3

As a first time customer my online experience was ...

As a first time customer my online experience was great! The packaging was cute and I really appreciate the little added goodies. What really surprised me was that it only took two days to get to my house in Arkansas. When I arrived home from a long day at work my box was waiting for me at the door. I look forward to purchasing more pretty things in the future; Thank you Catbird!

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Limiting a store to a few customers at a time is p...

Limiting a store to a few customers at a time is perfect for a small jewelry shop like Catbird. The staff can easily focus on helping each customer and this has been my best experience shopping in a year that's called for so many changes to how we do things. I was helped quickly (but not overbearing or salesy), had my questions answered thoroughly and the gift I purchased went over perfectly.

Catbird has great products and very friendly staff...

Catbird has great products and very friendly staff but the logistics and business operations are disappointingly poor... I ordered an engagement ring twice (once for the original, another for resizing) and both took 2 weeks longer than they were quoted. When you can get ahold of customer service they are nice and helpful but sometimes you can't get in touch with the Catbird team for days at a time. When my first ring was delayed it took 3 full days to get in touch with the team for a status update despite me constantly reaching out (I called, texted, emailed, and used the online chat function). I was reaching out Monday-Wednesday so it was regular business hours when the shop was open. Again, no complaints about the products or staff but it has been such an exhausting journey just trying to get my engagement ring.

I really enjoyed my first shopping experience with...

I really enjoyed my first shopping experience with Catbird. I just bought the Baby Cygnet Ring (seen on the right in this picture) and I couldn't be happier with the craftsmanship. Yes, the ring was pricey for something so small, but the price of gold is very high right now and the detail on the ring makes it worth it. It reminds me of a ring that I have from the mid-Georgian period, except I'm not afraid to wear this one! The ring was also packaged so nicely and the box included some welcome swag (which is so pretty that I'll actually use it!). Thanks, Catbird!