This place was UNBELIEVABLE! The staff was absolutely incredible. Lorna is the best. They offered to help with luggage and were right there for my every last need. For the price I was expecting the room to be tiny and outdated but I was wrong. My room was exceptionally large and recently remodeled. I'll be back!
Recently attending a wedding there and couldn t fault a thing. Venue and location are superb and overall this place ticks all the boxes. Bar staff could do with a bit more training but you get what you pay for I suppose.
I attended Castle Bromwich Hall Hotel for a funeral. The professionalism and empathy from the staff was excellent. It is a beautiful setting
Amazing place WELL organised gardens friendly staff
Visited here for Afternoon Tea with friends. Beautiful place. Lovely fresh Afternoon Tea. Very enjoyable. Would highly recommend.
The room used was OK although the hotel did not seem to know on arrival we had one booked. After some rushing about however we had a nice room and coffees provided for our meeting.
Beautiful house,had a walk round the gardens,staff were so friendly,definitely reccomend,
Very nice place. Went for a light lunch only but enjoyed the whole experience of the surroundings, stuffy staff and delicious food.
Good food inside a stunning 16th century building with beautiful grounds.
This is a hidden gem. I mostly was outside as the grounds is so amazing. Wonderful place to stay or visit for a meal or drink
Will be returning as the experience was great from start to finish
A Covid deniers paradise in the West Midlands. No events until at least January thankfully.
Good rooms, helpful staff and a good location for business travel
Amazing, beautiful, tranquil stately home turned hotel. Real quality!
We ate there when the eat out to help out promotion was on. No PPE was in place. Didn't clean seating or table before we were seated. Food was poor, had a bad stomach for two days after. AVOID. Poor service, poor hygiene.
Filthy! Rats in the kitchen and disgusting rooms! Avoid at all costs
Enjoyed our stay here! And would recommend. Lovely and warm room, very clean, evening meal was very nice, breakfast was good too. Would definitely return.
Very good hotel.had a pleasant stay for one night,food was lovely,ideal for weddings and great location to the airport.
Nice quiet place to meet friends and have a coffee or something delicious to eat.
Beautiful building and grounds - helpful and lovely staff. All round great experience.
A very traditional luxury hotel set in a quiet rural area. Close links to buses to the city and overlooks part of the Hall Gardens
The room was very small.Desperately needs a retouch of paint.Bed was a small double which was a surprise as we paid more for a better room.Bar food ok but chips were undercooked and creme brulee in a very shallow dish which was disappointing.
Jason and his team are second to non. Amazing team amazing food service but most of all their personal touch gave us a memory to cherish thank you.
We went for the maze, had a nice walk through the gardens first and then into the maze. It was a prickly maze, slightly overgrown
Excellent afternoon tea. Staff very friendly. Lovely atmosphere.
Love this place for many reasons. Definitely recommend having your wedding here.
Really good.. Loved staying and looking around.. The room was big
My nephew had his wedding anniversary there, lovely place with beautiful gardens so perfect for weddings and formal occasions.
To start of, the building itself is beautiful and gives a good impression of what to expect. Unfortunately, when you walk through the doors, that grandeur diminishes due to chipped paint, dirty walls and creaking floors and doors (the latter could be down to the age of the building). On two nights driving into the car park, I had to wait for a group of young guys playing football against the outside wall of the car park to move and let me past through the hotel gate.
It's fairly dated, although you can see attempts to keep it original and authentic.
The room: I was in a room in an odd part of the hotel, but the bed and pillows were superbly comfortable. I enjoyed sleeping there, however the decor was poor, with stained walls, sockets not secure to the wall and a bathroom that looks like it was fitted on the cheap and not cleaned properly since completion. The curtains were good at blocking out light, but looked ill fitted and the hotel seems to be directly under Birmingham airports flight path so the single glazed windows do little to help alleviate the noise. As I was in the area for work, I was in meetings during the afternoons mostly so I was allowed to enjoy the noise of a function in a room directly opposite mine and the hammering of new carpet being fitted.
Food: breakfast was included, however after sampling the eggs Benedict one morning, I decided to stick to the fruit selection and boxed cereal, and also to make my own lunches and go out for dinner.
Staff: None of them seemed ecstatic about their jobs (I kind of get it - hospitality isnt always fun and the general public can be irritating as hell) but a smile wouldn't go amiss. Very little to warmth. I stay at many hotels for work all over the place in much busier hotels and staff are usually smiling and polite, happy to check you in and out whereas here I got the impression that customer interaction was more of a nuisance. And I got this purely from checking in and out, I never sought assistance for anything else other than check out time.
The WiFi was good though!
I chose this hotel as I was in the area for much longer than I usually am with work, so wanted to stay in something more homely and comfortable than the holiday Inn express around the corner, however from now on, I think I will be choosing holiday inn. Shame, as it looked very promising from our online booking tool our company use.
Stunning. Fantastic friendly helpful staff. Like stepping back in time to a wonderful gem building
I held my wedding here and it was a dream day. My maid of honour and I stayed the night before the wedding and had a wonderful dinner in the restaurant. I was able to watch the preparations for my wedding evolve. My husband and I stayed in the honeymoon suite which is where Queen Mary stayed when she visited Lady Bradford in the 20s/ 30s. Its so convenient for transport and Birmingham city centre but when you're in the hotel and grounds you could be in the heart of the country.
Like to break COVID regulations putting people at risk. Do not go there. Well at least they are now shut till January so they cant put people at risk till then. Selfish and greedy after the cash. amateur hour, Enjoy the 10k fine
Not exactly luxurious. It's a little depressing if I'm honest. Rooms are ok but it's an old building so don't expect much sleep with heavy fire doors slamming shut as residents move about. It's in some serious need of updating
castlebromwichhallhotel.co.uk
