Cascade Park Communities Review

pros: free WiFi & free meals during your tour ! Oh & the caregivers were great especially nicki and this one girl named paddle or pedals I can t remember but they were amazing !

Cons: dirty , the bathroom had a strong urine smell , the lady at the front desk was unprofessional and barely knew anything ! The food was disturbing and the medicine givers were gossiping about a residents who pooped them self ! And they had A resident who would not stop touching my shoulder He was sweet but you can tell he hasn t been showered in days . Not a place I would put my dad in .This place could use a little work !

I m here because I seen the review that was posted on Facebook by the young lady the other day . I wouldn t recommend . This place should be investigated:( poor old people

I ve been working for this community for over 4 years now. Lots of room to grow and advance. I myself got internally promoted after a year of working and I am so blessed that they gave me a chance to move up to prove what I can do for this community.

The owners are wonderful and genuinely cares about our senior population. I love my residents and will go above and beyond to make sure that we are meeting their needs. I have recommended few people to come and join our team and because we all share the same mission they are still currently working happily there.

I wanted to Thank all the kitchen staff and especially Daryl for a wonderful family dinner last night! Hands down that was the best!!!! We had Ribs, broccoli, baked potatoes and pineapple upside cake!!! I recommend that all family members go and eat with their loved ones on family night!! The staff is the best at involving everyone in entertainment, it was wonderful to see and hear all the residents singing !!! Karla Kulp Smith I want to thank you the most for being one of staff members and letting me be in this wonderful family!!! I love this family of caregivers!!!

I wanted to take a moment and reach out to Cascade Park Gardens to commend the wonderful staff -- Charlo, Heather, Monica, Christina, Jen Drake, and all. This pandemic has been so hard on the families of residents I'm sure (like ours), but certainly a huge challenge for the staff as well. And yet they have been so good to me and my mom by phone. Whenever I call to check in on my dad, they have a little story to tell me, and sometimes they take the time to even let me try to communicate with him by phone. My mom drove by yesterday, though of course she didn't ring the bell since she can't go in. The sign out front saying "Heroes Work Here" has had her and I in tears for two days! I'm so lucky to have found Jen Drake and Cascade! Thank you so much.

I have worked for Cascade Park Communities for over 15 years. Cascade Park Vista hired me as a dietary aide when I was fresh out of high school, just needing a paycheck. The mission and values really caught my attention, so I worked hard and realized that I could make a positive difference in the lives of our residents. I was afforded many opportunities to grow within the company over the years. I am so grateful for the support I have been given by my mentors and Don Hansen. The knowledge and experience I have gained while working here has helped me grow personally and professionally. I am grateful for this amazing service to the community!

Enjoyed hearing from your residents and staff in the video s. Love all the activities and services you offer. The option of have such a quality day stay program with options and profession staff at a very reasonable rate. I especially appreciate your community accepts Medicaid those who struggle with the Dailey challenges of dementia .

I love working for Cascade Park Communities. Everyday I get to visit with our lovely residents and love on them like they are my own relatives. It's a privilege to get to know them and their personal stories.

Surprising amenities and pleasant staff. One of the hidden jewels of the Tacoma community when it comes to value and service.

Horrible experience with the administration of this facility. Provided questionable information about Medicaid qualifications. Could not get a straight answer from the administration regarding admission of a relative. They did a terrible job of communicating. These people are not up front and play games. Now they want to hide behind state rules for their failings. My problem with them has nothing to do with state rules. Their reply is to another person. Did not even get that right. Shows how together they are.

I am proud to say that I have worked for Cascade Park for over 13 years. I have held many roles in the company during my time there and regardless of my position or status have always felt respected and valued. I have seen many changes and tremendous growth and am still excited to go to work every day, maybe more so now than ever before.

The residents and clients we serve in our programs are amazing and bring me joy on even the worst days. The opportunity to serve them gives me purpose and reminds me what is important in life.

Cascade Park has an amazing mission and values that I can be proud to support. I would highly recommend it as a place to work!

The staff here have always gone above and beyond to help get folks assessed and housed as quickly as possible. Very respectful, caring and responsive when there have been questions or concerns. Jen has been a blessing to work with! Love the atmosphere here as it feels warm and welcoming.

I have had occasion to work with Whitney in the Adult Day Program and am very impressed with the level of caring and commitment that Cascade has for its participants. This is not always and easy population to serve and they appear to be doing it with the utmost kindness and compassion. I am looking forward to continuing to develop a relationship with this provider of important services to this vulnerable population. Keep on keeping on, Cascade Park!

My wife didn t want to attend this program at the start but now she loves it and the people she interacts with. I have found the staff very helpful in resolving issues as they come up. This is a good place

Horrible place they barely care the residents my sister was there and when she went to the hospital and placed into a different facility they threw away all her stuff and we didn t find out until it was to late I wouldn t place a murderer here

I met the CEO, Chad, and Development Director, Jen, about a year ago. Their integrity, mission to help seniors in need, and willingness to help me grow professionally stood out to me. I am lucky to be an employee with Cascade Park now and am proud of our team and the way we care for seniors who have no where else to go in Pierce County. The work environment is also very supportive of growth and making sure employees know they have opportunities to advance. Work life balance is also great.

I have worked for Cascade Park Communities since Feb 2014. I started out as the evening shift floor nurse and very shortly (6 months) was given the opportunity to join the Administrative Team as the Admissions Coordinator for one program. Since then, I have grown into the role of Admissions Manager and have been given so many more opportunities to gain insight into other roles in the company. If you show initiative, a collaborative mindset, and hard work, the growth opportunities at Cascade Park Communities (Gardens, Vista, Active Day) are countless and the team is eager and excited for you to advance! They truly go above an beyond to help you set and then reach your career goals.

I am fairly new still to Cascade Park Communities, but it definitely is night and day from my previous employer. The New Management team is very active and collaborates well with all teams members.The goal is always to continue to improve the culture around the community for residents and staff alike. Like always change can take some time; I am just extremely grateful to be a part of it! I love my job, the people I work along side, and especially the clients we serve!

My Grandma has lived here for a couple years now and I have appreciates how the staff cares for her. I like to visit her and stay in contact and she has let me know that she is being well taken care of.

I am thankful for the staff that is here.

I came to Cascade Park Vista in February because of the commitment they have for the residents. Having been corporate most of my working career, moving to a privately owned community was a bit scary for me at first as It was a first time experience for me. I am happy to report that I have not been disappointed in the level of care and commitment that we provide. The staff, are caring and compassionate and the management team, all the way up to the owners of the company are hands on, servant leaders that all work as one to ensure that we are all living our mission and core values everyday. I am proud to be a part of this exciting group of people who only want the best for our residents.

Very well run facility. Elderly are treated very well here from what I have seen and experienced.

Jen Drake has been amazing with my aging mother. She s helped her more than I can express. The level of care and kindness has been amazing!

A beautiful facility, with dignity and respect everywhere! I cannot say enough about this! :)

no staff , no smart nurses except the asian guy hes very sweet . there is only one or two caregivers everytime i go to see my mom and i feel bad for them . the receptionist is rude and doesn't really know much and is always gossiping when i walk in . place seems nasty . and the elevators seem to never work .
mr.brooks

Horrible HORRIBLE !!! Management!! They are down to 3 caregivers for these residents. Just in the last 3-4 months 8 people have quit, this place needs to be investigated and management clean up. MedTechs aren t Certified but yet there they are touching and handling Medications. Poor residents even have bed bugs, poor establishment. Please send your family else where. Management is a joke and play favoritism to the Tee, if you re not one of them be expected to be harassed, blamed, and treated with the most disrespect.

The staff makes a great effort to create activities and fun events. They are always friendly and very helpful.

I sent a purchase for my mother through Amazon. It was verified delivered yet they claim they never received it. They have cameras in the mail room and I requested they review them to see where her package went. Found out today the cameras don't work. Pretty pathetic that someone who works there is stealing from the residents, people who have next to nothing to begin with. If you're considering this place for a family member I would look somewhere else. The management offered no help. Their attitude was simply too bad this happened but there is nothing we can or will do.

This little place is a hidden gem with a huge heart! Its character and history, along with a skilled team that will go the extra mile for you. I've had the pleasure of working with this caring group, and on top of that, my neighbors have shared that they have a friend staying at Cascade and she is well taken care of and they enjoy visiting this location. You will feel welcomed when you stop by to check it out!