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D
4 years ago

We wanted to have a family friendly game of golf, ...

We wanted to have a family friendly game of golf, but had a terrible experience at this course. We were rushed at several times throughout our game and felt like we were bullied from hole 1 by being beginners.

At one point, we had significantly picked up the pace, were waiting for the next hole behind the players in front of us, AND our cart said we were only 2 minutes behind pace but a marshal still came to harass us and tell us we needed to pick up the pace

Golf should be more accessible to more people would not recommend Cardinal.

A
4 years ago

Great Customer Service experience. The pro-shop wa...

Great Customer Service experience. The pro-shop was super accommodating and understanding of an exceptional circumstance and worked with me toward a reasonable and adequate resolution! Very satisfied with my discussion and overall outcome! Would highly recommend this beautiful course. Great value for a great course.

P
4 years ago

The East wing is a very nice lay out. The first ho...

The East wing is a very nice lay out. The first hole starts with an elevated green which I found a little challenging. Greens are well kept and fast. The carts come with a GPS which helps verify distance to the flag. Club house is clean and food is pretty good Pace was a little slow do to the foursome in front of us. Overall a very nice course

M
4 years ago

Will never play at Cardinal again. Too slow play a...

Will never play at Cardinal again. Too slow play and no Marshall to move people forward. They spread people out by 8 minutes just to bring in the cash. Not enjoyable at all. So many other better courses.

k
4 years ago

easy to make a booking. hard to make a cancellatio...

easy to make a booking. hard to make a cancellations. and get a refund. i called them over 5 times. never and still not having a refund. almost 2 months already. very dis-enjoyable experience. will call them tomorrow again for the refund.

J
4 years ago

Golfed in a tournament here on the weekend. Beer ...

Golfed in a tournament here on the weekend. Beer cart only came by once the whole day. We had drink vouchers that we couldn't redeem. Golf carts would keep locking out and alarm even when following cart path. Tried calling clubhouse but no one would answer.

M
4 years ago

Quite disappointed with my round at East Wing. Lay...

Quite disappointed with my round at East Wing. Layout is gorgeous, lots of great holes but the pace of play was terrible. At one point we were backed up with 3 other 4somes. The Marshall was nowhere to be found all day. Greens were riddled with divots, too. Could be a nice course but overbooked and absolutely zero regard for pace of play. Also - really wish they told us before renting the carts that they were cart path only instead of disabling the cart. We would've walked. Much better options, especially at that price point.

D
4 years ago

I ve golfed at Cardinal many times over the years ...

I ve golfed at Cardinal many times over the years and based on it s price point, and the quality of the course, I d normally give it 4 or 4.5 stars.

However, the customer service drags the course down. The last time I played there, at the turn the line for food was way too long to stop, so we decided to just get something from the cart. As luck would have it, as we teed off on the 10th hole the cart happened to be approaching us.

We asked if we could get some beers and sandwiches and we re told that we were too close to the club house to be served from the cart. When we asked why that mattered we were told because the clubhouse staff didn t want the cart staff taking their tips .

I understand that there will always be friction when tipping is involved but that should never impact the customer experience. Especially when the club house was far too busy to accommodate us while maintaining pace of play.

And speaking of pace of play, the addition of the in-cart GPS and it s ability to beep when you are, literally, 2 minutes (it actually says this) behind pace is not an improvement. It boggles the mind that someone would design such as system and it not be smart enough to realize that the cart is waiting for 5-10 minutes on every tee box. We actually had a marshal drive over to tell us to speed up. And we mentioned that we had to wait to tee off on every hole and perhaps he should speak to a couple of the groups ahead of us. He told us that the system told them who the slow group was and he was on his way to talk with them. So why are you telling us to pick it up then? We can t go any faster than the group in front of us.

And about that beeping. The GPS seems to beep once every 5 minutes or so. Sometimes it s an ad for COVID-19 protocols, sometimes it s for a $9.99 hat and water bottle deal at the pro shop. But it s always annoying. I saw several people flub shots after the cart beeped while they were swinging and if looks could kill, the course would be littered with the burned out husks of golf carts.

So, in a nutshell, the course is good and well maintained but the customer service really needs to focus on the customer.

T
4 years ago

I had a great time golfing on the West course. The...

I had a great time golfing on the West course. The only issue was the drainage issues of the extra rain that we had that week. Maybe next time, a heads up would have been appreciated as to those holes to be aware of.

J
4 years ago

Probably one of my favourite courses to play. It's...

Probably one of my favourite courses to play. It's really well kept and a genuinely fun course. The carts have device chargers and GPS which provides information relevant to the hole you're playing. If given the opportunity I'd love to go and play it again. They do occasionally have deals so I tend to wait for those.

T
4 years ago

Played the East course today, first 9 was awesome,...

Played the East course today, first 9 was awesome, second 9 had lots of water due to the heavy rain, but was still playable. Awesome clubhouse and staff , will be back again during better weather conditions! Golf carts have a screen which keeps score, and shows the hole overview, and distance to the flag. Good time, will be back soon!

A
4 years ago

This golf club is amazing, whether you're looking ...

This golf club is amazing, whether you're looking to try out their driving range, mini put, golf, or simply enjoy any of their amazing restaurants you won't be disappointed. Service is so friendly and helpful.

I've been to a few events at both Cardinal and Red Crest and I can't say enough about how helpful their event coordinators are! They answer your emails back promptly and in a timely manner and will try their best to meet all your needs and requests. Very accommodating.

I highly recommend drinks on their patio, just to enjoy the sweet views of the summer! Will definitely be back!

S
4 years ago

I wish I could give more than 5 stars. My wife and...

I wish I could give more than 5 stars. My wife and I held our sons baptism reception here and we were extremely impressed. Gina was a huge help to my wife and was very accommodating. The venue was fantastic, the food was excellent and the staff was incredible. Huge thank you to Gina and Cynthia!! Our sons big day went off without a hitch because of them. We will definitely hold more events here. Our guests have also all told us how much they enjoyed this venue. A great time had by all. Thank you again!

M
4 years ago

Great food. Hold on to your drink because they col...

Great food. Hold on to your drink because they collect your drink and discard it quickly. Great way to increase revenues. Staff friendly but over zealous in clearing non-empty glasses and bottles.

N
4 years ago

Great course.. But very annoying carts.. Constantl...

Great course.. But very annoying carts.. Constantly beeping at you.. Stay in range when your driving on the cart path, how much time your off the pace when everything is backed up infront of you.. The constant beeping. And stupid ads blocking you from Seeing the electronic score card and GPS..

C
4 years ago

Nice

J
4 years ago

Played Cardinal West in mid May 2019 when spring h...

Played Cardinal West in mid May 2019 when spring had been rainy and cold. Nevertheless the course was fun to play, with fairways in decent condition with fast (for beginners) greens. Electric carts are a step above gas carts at other course I have visited. Nice people here too. Played Cardinal East almost 15 years ago at a corporate event and have fond memories. Cardinal is still a top notch golf experience.

S
4 years ago

Played Kettle Creek. Par 3's and a couple short 4'...

Played Kettle Creek. Par 3's and a couple short 4's. Decent challenge, well maintained. Not sure how I feel about the people playing soccer golf, but to each their own I guess. Can't wait to play the other courses!!

T
4 years ago

Cardinal is a huge 72 hole course with the most be...

Cardinal is a huge 72 hole course with the most beautiful landscaping. The clubhouse is spacious and comfortable with a terrific menu. Which makes sense because everytime I see it, the clubhouse architecture reminds me of a giant rack if ribs! Not only is this a good place for golfing it also hosts many functions such as the upcoming bridal show.

Cardinal Golf Course

Cardinal Golf Course

4.2