Capital GMC Buick Cadillac Reviews

Dean was super awesome, met him a month earlier out in lot wasn t pushy at all with selling, got us into what we wanted and needed for the family. Bought new so haven t experienced service department yet but all in all great place to come to

Our visit to Capital GMC was the first ever visit to any Auto dealer in Canada. Being a newcomer, we didn't know much and hence were very nervous about buying the vehicle. We met Sarath and he made us extremely comfortable. He was quite patient with us and it didn't take him long to understand our requirement. We got along very well. The entire experience of identifying the right vehicle, test drives and finally striking the deal - was made super smooth and pleasant by Sarath. I must thank him for his time, patience, efforts and going beyond to help us out on every aspect of owning a vehicle.

We could actually feel that he cared for us and wanted us to get the best deal or vehicle.There was no pressure on us at any point in time to finalize and/or close the deal. We were given enough options and discussion was always very open and not pushing for a sale. We got advice on all add-ons and when would it make sense to choose any of these; allowing us to make informed decisions.

While making the payments, we had issues with our cards. However, Gary and Sarath were both considerate and allowed us reasonable time. Can't thank you guys enough!!

I strongly recommend Sarath to all.

Great experience again. These folks know customer service and put it into practice. Always a pleasure to deal with. Many thanks Justin, Gregg and Matt!

As always excellent service, was very pleased with my experience.

Austin Williamson topshelf service ! Met my expectations and went above and beyond to make sure the transaction went well! Solid bunch of guys will definitely buy my next vehicle here !

Robert and Adam were extremely helpful and courteous. They didn't push or try to sell us something we didn't want or need. We are very grateful for their help with this experience.

Came in for oil change. Vehicle is been in for a recall, regarding oil consumption. Mike was very thorough with past and present. Top notch service

Ryan Nakonechny was our main man. I couldn't say one bad thing about our experience with him. This was my first car purchase ever and he made it an easy, relaxed process for me. He was never pushy, it seemed as though he was able to read my personality and knew to not overwhelm me with too many details and was there to answer my questions and concerns. He was very knowledgeable and I felt confident in his answers. I would recommend Ryan to any of my friends and family looking for a vehicle.

I have had several good experiences with Rob Howard in the Service Department. The experience that has kept me coming back was suspension issue that happened just shortly after the manufacturer warranty expired (2 months after the 3 year warranty, but the Km was well below 60K). Rob and other members of the service department contacted GMC Canada on my behalf and then GMC covered the majority of the cost of the repairs (75%) with a good will warranty extension. I have found Rob and there other members of the team to be very helpful and honest regarding information related to my vehicles.

Buying a car can be a very simple process. Many other dealerships and and their sales people give you the run around and a whole pile of games. This dealership and sales members did not! The sales professionals I dealt with were Ankesh Gupta and Sarath Kozhisseri. Ankesh even helped me with my purchase on his day off! I appreciate their professionalism and I would highly recommend to anyone that is looking for a quality automobile to not waste their time with other dealerships just stop in at CAPITAL GMC.

Sierra is absolutely amazing, she was very helpful. Still sounds like she's learning a little about the products, but all in all she was great.

Everyone with dealt with was super amazing.
We have been a dodge family since 1999.
Sean Deneve was fantastic, he was not pushy, this combined with his very comfortable and welciming demeanor made us stay and look around. We had an idea of what we wanted and found it easily and introduced us to Matt Fischer and between the 2 of them had me driving my new SUV home in 2 days. Absolutely perfect customer service to the point that my husband who has also only had Dodges will be picking up his 2019 Canyon tomorrow
We are extremely satisfied with our experience

Cole Crowley is an amazing service advisor and was a major help when I brought my vehicle for service!

Just had a great experience with Capital Cadillac. Although new to the city (just moved in from Ottawa) they treated us like family. In short their customer service was/is exceptional!!! Special thanks to Sierra, Jason and Matt for all of their help. If you need a new car or truck I highly recommend that you drop by them first.

Came in for a visit for options for a new vehicle. The manager Serey Uy was very helpful! He was very knowledgeable about the specs and financial part. Understood what i was looking for. Will be coming back in the future for his assistants

Very good experience. The staff was very helpful and answered any questions I had in a professional manner.

Exceptional Customer Service! The entire staff go above and beyond to make purchasing your vehicle the best possible experience! Big Thank you to Bert Dodds, his sales associate and Jonathan McLeod for their exceptional leadership and expertise!!

great service, selection, and atmosphere. Organized and clean department. Dealt with a salesman, he was knowledgable, friendly and professional. Would highly recommend and will be coming back here in the future!

I bought a used truck from Ron. He was really good always called back and sent any pics I wanted. He even delivered truck to us 3 hours away Would be 5 stars but truck had a small tear in fabric on roof that I wasn't told about not a big deal but was told truck was deteailed and it wasn't a very good job a small stain in roof and one in the back seat. Would definitely recommend this place especially Ron

They Make the Time for You!

I went there on Saturday April 26/14 and it was crazy busy as they had their spring sale on. I had booked an appointment through the online chat Tanya was great at getting the information to me on the vehicles that I wanted to look at. She set me up with Ian Kearns for the appointment. Ian knew that he was busy at the time I needed to come in and he got his counter part Gregg Williams to step in.
Gregg was great, very patient and brought any vehicle up for me to test drive. Even though it was crazy busy Gregg still kept us in mind when we came back from test drives and juggled his time with other customers to get the next test drive up to the door for us After trying several I thought that I narrowed it down but had to think on it. Gregg was great on making sure that I had all the information that I needed and then sent me emails confirming sale pricing and perks on each vehicle that I was looking at. The following Tuesday I returned to test drive again. I ended up changing my mind lol. I went from looking at used to a new SUV still couldn't decided. I called the next day to let Gregg know that new it was. He got Jazz to start all the loan approval process and shortly there after it was done. I live out of Regina and could only come back in quickly on Saturday to get my new SRX. Gregg and Ian both help with the information and soon got us on the road! .

Brad collins truly is a great guy to buy a car from. He mentions all the best current deals that he can offer you and will make sure that you get the best option for you. He isnt in it just for the profit and you can tell that he is an honest guy. I would definitely choose him to get a car from.

The best customer service in town. Very friendly and helpful. Will buy cars from capital mall only from now on. Thanks for everything

I have been a customer of Capital for 15 years, each visit to the dealership has been a great experience. I was recently in for some routine maintenance and was yet again completely satisfied! The staff is always friendly from checking in with the service advisor - to picking up my vehicle at the end of the day. Thanks again to Dean and the team at Capital!

Salesman Sarath was great at providing us with our requests. If you are looking to update your ride...you should go see him.

Awesome service great communication and David my service writer was great.

Was at Captial GMC for an oil change. Friendly helpful staff. I highly recommend going there.

So far appears outstanding, but too soon to say for sure. Started out with Sharon/Derec (hope I got the name right) team but ended with Sharon/Don team. Had a pleasant experience with all the guys I dealt with - Sharon, Don, Derec, Jona and Tony. However, I will be in a better position to make a more objective review when I see what the after-sale service is. I hope I am not disappointed !!!

Do NOT take your vehicle to be fixed there! My SUV took over 10 days and I was quoted 2 and they quoted me 1/2 of what I paid and it still is making a noise and it's not fixed. All I was told was "sorry" Terrible experience all together

It was my first experience with capital GMC and It was very satisfactory. I have concerned with Mr. Gerry punia. He helped me lot through out the entire process. He has provided best service and must say he has very good convincing power. Appreciated his efforts for paper work and for entire process.

Although we were sad to see our trade go, everyone involved at Capital made the experience a great one. The process went past normal hours, and it became obvious that the team were there to help, no matter how long it took.

I recently bought my Buick Verano from Robin at Capital GMC and have nothing but good things to say. Robin wasn t pushy at all, and respected my knowledge of Buick vehicles. The price was fair and the whole finance team was upfront and honest. I ll definitely buy my next vehicle here.

Traveling back to Saskatchewan

I live in British Columbia, I traveled back to Saskatchewan to by a 2013 G M C Yukon XL recently. Why? Because the price was great. Even with the whole traveling back to Saskatchewan thing. The people were friendly and very helpful, It was enough to convince me to fly into Regina. I was not disappointed in the least. The service was Great. The helped me with every detail and made sure that I was satisfied with all of the arrangements that we made. Every aspect was covered including several follow up contacts to make sure that I was satisfied with everything. I was and I am. I have no problem recommending this dealership to anyone. Good Job. Oh Ya and Go Riders.

Friendly and knowledgeable salesmen and staff. Went above and beyond to be helpful and to make buying my car an enjoyable experience. Would definitely go back when ready to buy again.

The 5 stars I gave wasn't "just because". This is now our sixth new/used vehicle purchase process (1st with this dealership) and it all started with a kind gentlemen waving us over to an open parking spot upon our arrival. He then stood there to greet us, shook our hands and then asked what brings us there today.

Turns out he was the sales manager...not sitting in an office BUT actually walking out and about in the parking lot and making himself visible.

Then we made it inside and were greeted by our sales person, Dillan Kuntz......exceptional young man. If I was hiring for my business, I would of head hunted this fellow. Never pressured, knowledge was second to none and if he didn't know he didn't make an excuse or statement....he just kept honest and found the answers. This young man came across so respectful and sincere as one could.

Matt, our finance guy was very professional, friendly and did his absolute best yo get us driving away in the vehicle we wanted and at the payments we wanted.

All in all it was just under two hours from entering the parking lot to signing the papers for our new vehicle purchase. They even had time to introduce us to the service lady and she walked us through the process of maintenance and how their multi bay system operated (which is the cleanest I have ever seen a workshop/service writer building).

The kicker......Dillan even took our lunch receipt and paid for our meal. To some that may not be much but to my wife and I, it was the topping on the cake.

Our next vehicle purchase will definitely be at Capital GM Regina again.

Cheers
Ernie

Made an appointment to see a vehicle. Upon arriving at Capital I learned that the vehicle was out on a test drive with someone else who hadn't made an appointment. Apparently this salesperson went against their protocol for allowing a test drive. Long story short, the vehicle was sold to these people. I didn't get any priority having booked an appointment with the intent of purchasing the vehicle. I had made arrangements to see this vehicle, arranging to have my child taken care of. Wasted over an hour of my time at the dealership trying to figure out where this vehicle went. Very disappointed with my experience.

There is nothing worst but treating your customer like they are nothing! I guess we should remind ourselves who help us bring food on the table when we are in the "customer service business". Should not judge your customer way ahead of time and no matter what treat them with Dignity! Maybe that Chinese Dude can use customer service 101! Pretty disgusted for sure. This was not my first purchase but for sure my last! Pretty aweful

I had a great experience dealing with Capital GMC. Everything from the first time I walked in, through the entire sales process, as well as through the financing process. My salesman Kevin, his manager Sean and the finance Manager Gage were all beyond amazing to deal with. It felt like coming to see friends or family everytime I came to the dealership or even speaking on the phone. I also must mention how seemless all of them made the process of purchasing my truck. There was no sitting and waiting, or long hours spent at the dealership. Kevin sat and listened to what I wanted, narrowed down the search to a few options and then let me take my test drives. We then sat and worked on price, where Sean and I agreed on payments I was comfortable with before handing me off to Gage in finance. Gage took all my info and sent me on my way until he had all the details worked out. When I came back to see Gage he had all the paperwork ready to go, but it wasnt like he was pushing me out of his office afterwards. We sat and chatted for a while and had a few good laughs. Like I mentioned the overall experience was so relaxed and had the same feeling of coming to see friends and family.

Excellent service in every aspect, from everyone we dealt with! Our family will for sure be life long Capital customers!

-Brenndan S

The sales staff was very friendly and the car was a good deal. I had a few minor issues after the fact which I included in my original review (turns out one was my fault... sorry about that), but the sales manager made things right.

Everyone is super friendly and has a smile on their face when talking to customers. Especially Danielle

The salesman Robin was awesome!! Verry patient with my indsisevness. He brought in a truck from another dealership then when I changed my mind and decided to go with a diesel model was verry accomadating. I will recommend him to all friends and family for their next vehicle purchase!!

Chelsea Manz was friendly, helpful, and all around pleasant to deal with. She helped me find exactly what I was looking for and I would keep coming back to her again and again. I recommend her to everyone I know as an exceptional product specialist.

Alex was very friendly and did an excellent job in explaining the options available to me. He was able to do this without being pushy. When I'm next looking for a vehicle I will definitely give Alex and Capital GM a call.

We are enjoying our GMC crew cab. We appreciated the no pressure atmosphere provided by our sales person Robin. They helped us to get the best dollar for our trade which was appreciated. We would be happy to recommend Robin to anyone, he was friendly, knowledgeable and made it a good experience.
D and R Sweet

Came in to check out a couple diesel trucks, dealt with Brad Collins and he was very helpful and knowledgeable about the trucks. Great information and great service. Definitely recommend people to come and check out the line up of vehicles, speak the Brad he was very very helpful and respectable.

Very happy with the service I received from Ryan. His product knowledge is exceptional and I would recommend people to contact Ryan Nakonechny for any of their GM vehicle needs.

I've been shopping for a replacement vehicle for my spouse as the compact vehicle we have does not meet our requirements for personal as well as business use. Nathan has always demonstrated professionalism and was the first person I contacted in our initial search. He was very knowledgeable and listened to our requirements prior to pushing any vehicles. I rated the customer service lower than my actual experience, only because I couldn't rate Nathan's friendliness high enough on the scale. He is a great salesman but his genuine fondness for vehicles and demeanor towards customers is head and shoulders above many people that I have dealt with in the service industry, and I want to point that out. You won't find many salespeople who genuinely care so much.

We went in this being our 3rd new truck aND also purchased an used suv findIing our representative quit and went to ford across the way we met kevin he was very helpful and professional helping us pick a new truck and made our experience very enjoyable not stressful as well as Matt the finance person so all in all was good professional and I hope you keep kevin on your sales team as he would be a great asset in my books

To be absolutely honest I feel a bit ripped off. I like Capital GMC. I bought my truck from there and get it serviced there. However, on my last bill of $282.00 over $32.99 plus tax was charged for environmental fees, shop supplies and disposal. My wife picked up the vehicle as I am now traveling for I would of questioned at the time. The work done was diagnosis a faulty battery that I thought was a starter motor issue and that i will give back to CAA for warranty and install a new block heater cordset supplied by me.
If the mechanic used more than 2 rags i'd be surprised and nothing was disposed so what environmental fees. I understand and appreciate your in business to make money but I do not feel happy. GMCS636675 is the invoice number. Too late now for me to see the guys as I will not be home for 2 weeks but again not happy as after paying nearly $300 I still have an issue. Thank you

I was dealt with very courteous and professional personal and I am very pleased with my purchase.

Had an issue with my new Terrain over heating. Capital quickly assessed the problem and I was back on the road.

We recently purchased our second vehicle from Capital in Regina. We are so happy with our 2018 Buick Enclave and the service we received when we were shopping. Everyone at the dealership was so kind and great with our two toddlers that were with us. We will not hesitate to continue purchasing vehicles here! :)

Brad Collins was an amazing salesman. I will be recommending this place to everyone.

Sean Denve has helped many of my family members and friends find new vehicles. He is listens to what they want and finds them the best deals! Everyone that asks me who to deal with when looking for a new vehicle I always send them right to Sean! He is amazing at what he does!

Top notch service!! Professional friendly and highly knowledgeable staff who will go out if their way to insure you happy! Thank you to Sarath and Kien for the incredible service

I went in thinking I could not be helped to trade my ole new truck (2017) I spoke with JON DREDGER and he helped me get what I wanted in a brand new truck!! Really listened very awesome experience!! And thanks to the man behind him MR. TO he done all he can in his power to get the payment I could handle! And was happy with. Awesome place to deal with!! Thanks a bunch guys love my 2018 GMC SEIRRA

Always a nice visit when I am there. They make me feel important.

My salesman was very easy to talk to. All my questions were answered and if Varun Verma didn't know he got the answer quickly. I didn't feel pressured at anytime which to me is very important. I found Kien N To " finance manager" was informative and even gave me a few financial tips. I will definitely be recommending people I know to capital gm.

Had a great buying experience with Brad Litzenberger and Matt Fischer. Professional and very friendly, it was the best dealership experience I have ever had!

The service I received was by far top!! Thank you for helping me purchase my very first new vehicle. Austin W, Matt, and Gage were outstanding!

I phoned Brad Collins at Capital GMC interested in buying a truck. Brad was extremely helpful and answered all my question.

We got the vehicle we wanted at a great price. Terry McCrystal has great vehicle knowledge. He accommodated our busy schedule and got us information promptly. Terry is awesome to work with! Thank you Terry for helping us get the vehicle we wanted! Matt Fischer thanks for your help as well! You made the financing process easy and fast! Totally recommend Capital GMC Buick Cadillac for great friendly service and vehicles!

Alex listened to my wants and found me exactly what I wanted for the price that fit my budget. Couldn't ask for a better person to help me find the perfect vehicle for my family. Highly recommended.

Really liked my experience at Capital GMC in Regina. The salesman Kash was very helpful in showing me all about the vehicle I ended up buying. I also found everyone very courteous, sales manager Justin was also very helpful and very easy to deal with. My whole experience of buying my car there was pretty much stress free. I recommend Capital GMC.

I purchased another new 2018 GMC Denali 3500 from Conner Bringedahl and Justin Hoffart (Capitol GMC) December 2017. The dealership didn t have the truck I wanted in stock. Conner worked tirelessly to find me the truck I wanted. Justin got me a fair trade-in value and negotiated the deal in good faith. Kien To got me a great financing rate. This is my third new truck in five years from Capitol GMC = HAPPY CUSTOMER.

The service department here is great - VERY HELPFUL! Also staff is always so friendly and kind

Austin and the crew went above and beyond everything I asked of them. They made buying a vehicle a great experience, and wouldn t hesitate recommending them to anyone! From trading in my old car, to customizing my new vehicle, they gave me the best deals, and the best customer service!

We have now purchased two vehicles at Capital and they have been awesome to deal with from start to finish! If you are in the market for a new car or truck talk to Robin he is top notch! The service department has also been excellent to us. All around great place to shop!

AWESOME MANAGER, CAR SALEMAN ROBIN AND LOANS OFFICER KIEN. They did everything to meet our requirements to get New truck. Very friendly, kind people. I will recommend this Dealship to anyone!!!

Justin hoffart and his team did a great job. He was vary prompt with answers for my questions and or concerns. I'm very happy with my purchase of my truck.

Great guys, great job!! Everyone made my experience amazing!!!

I recently purchased a new GMC truck from Capital GMC in Regina, SK. It would be the 4th new vehicle I bought so far, and the 1st from Capital GMC. I don't usually take the time to participate in giving positive reviews because it is rarely warranted. However, to my surprise, I will attempt to share my experience and opinion with anyone who is thinking of purchasing a new vehicle.

I will start by saying this dealership is huge. In fact, the inventory and selection is almost overwhelming... It's enough to make the most hardened buyer feel like a kid in a candy store. I had spoke to Terry McCrystal on the phone briefly asking about the sales event taking place and the availability of a particular truck I was interested in before I committed to the long drive to Regina. He was very informative and even though the truck was already sold, he assured me that we would find what I was looking for at a similar price. When I arrived the next day, I found Terry armed with truck stock numbers, a buzzing cell phone, and others passing by saying "Hey Terry!" and then with a smile looks at me and said "I'm glad you made it!, Now let's find your truck even if it takes all day!". I soon realized that he meant it because he was willing to look and test drive every truck on the lot if it suited me..LOL I highly recommend you talk to Terry if go to Capital for a vehicle, I know you will find he is patient and genuine.

Once I found the truck I liked, Terry introduced me to a Finance Guru called Micheal Park,..aka.."Mike The Magician". Seriously though, this man will make the unimaginable a reality. Someone gave this guy a calculator way too early in life........ enough said.

And finally, last but not least, a huge shout out to the bartenders at the Fountain of Youth,The Elves of Truck Coolness.... Zach Mills and Keith Giroux in the accessories dept. (Capital Customs) These guy's put the final pieces together in making my purchase complete. In fact, I ended up spending most of my time there. Again, very patient, accommodating and went out of there way. Everyone that I have mentioned went above and beyond to make sure I was satisfied..... Even the service guy's in the shop that I ran into were very friendly and helpful..It's been a long time since I could say that about any purchase. Anywhere.

For What It's Worth,
R. Jamieson 2013 GMC Sierra 1500

Never recommend this dealership, especially when you trading your used vehicle to a brand new. I had a bitter experience with them. The salesman and his team played all kind of cheating game with me.

I typically don't write reviews, however I thought I would take the time to share my experience as I see there are so many positive reviews. I bought a used vehicle last summer, and soon after I bought it I noticed the brakes were "squealing". I took it back and the service department indicated they did a "thorough" inspection and that the brakes just needed some lube. This did not fix the problem and the squealing continued. I tried to ignore the squeal as apparently the service dept indicated it was not a big deal. Several months later I took it to my family mechanic and learned that the brake pads were wearing on an angle, and the front brake pads and rear calipers needed replacing. My mechanic indicated that this should have been caught and seen when I took the vehicle in previously to Capitol GMC. I spent over $600 replacing the brakes on a vehicle I just bought that I was told went through a "thorough" inspection. The inspection that was done was completed 6 months previous to my buying the vehicle and another inspection was not done before I drove it off the lot. I will say that my sales person Kevin was fantastic to deal with, however I will never be purchasing another vehicle from Capitol GMC due to the inability of the service dept to inspect and identify problems with the vehicle before and after I advised my concerns. I also feel that all this company wanted was my money for the vehicle and to "get rid of me" I did not feel they addressed my concerns appropriately.

Terry McCrystal was fantastic to deal with. Went above and beyond with the deal and helping with interim insurance!
The pick up is a wonderful vehicle!

Capital is a fantastic comfortable atmosphere, you never feel the pressures of the sales team trying to meet a quota or make a commission. They are knowledgeable about all the features of the vehicle and the customer experience from the start to end of transaction is pleasurable. Kudos to your team members!

Fantastic service and hospitality
All questions were answered and in a personal but professional way
Many thanks to Kevin G, Ron G., & Kien T. All 3 assisted in every way
PS: Ron G seemed to be missing some hair LOL

Thanks Bruce - you have great staff

Very pleasant experience and good atmosphere, our sales person Jon Dreger was very knowledgeable and helpful through the whole process. I would definitely recommend Capital GMC and Jon Dreger for your next vehicle. Thanks again guys!!

The recall work and oil change on my Astra was done on time and done right. I am a happy customer!

I was given VIP treatment at GMC. The saler was amazing. She did everything we had asked and beyond.

Very friendly and professional service writer. Quick service. Always receive vehicle back in same condition ( no grease marks etc. in the interior or exterior) quite pleased with new purchase and service. Also really like some of the cleaning products and after market products ( floor mats) Can't wait to bring it back next month for command start and wheel alignment.

All of the staff at Capital GMC Buick Cadillac were very helpful and made purchasing my vehicle an easy and enjoyable process.

Best place to buy car I like the customer service and price of vehicles. I met with best salesman Mr. Ankesh Gupta and Best finance manager Mr. Matt Fischer.

#BEST DEALERSHIP # CAPITAL GM REGINA #

No pressure to buy-purchase made and on the road in very short order-thank-you!!

Very good. Matt was very helpful looks after all are needs

Great customer experience. Thanks Robin for all your assistance!

Great service, found the problem this time. Took a little longer than expected! Cost more than expected! I entend to keep my vehicle for a couple years longer even though it is a 2002. Low miles but the service centre can keep it in top working condition.

Brad is a really great guy to deal with, makes everything really easy!