3 years ago
Week from 07 to 21/07/2018.
Week from 07 to 21/07/2018.
In 2016, this campsite was at the top. Today, as soon as we arrived at the mobile home, we had the unpleasant surprise that the site was small and that we could not put our vehicle, just our trailer. Indeed, on the site there is a fire hydrant in the middle of the entrance which prevents the passage of a vehicle. The interior of the mobile home was very used (very damaged bench, the crockery very limited and broken for some items, the damaged ceiling and damaged and rusty fridge) and without counting on the outside (broken armchairs, broken and torn parasol),
Our first instinct was to go to the reception so that we could be explained, first, where we can park our car or exchange mobile home.
We are received by a person named Marine and for whom obviously this was not his problem. Having said that the campsite was full so no possibility of changing, the only thing we are offered is to put our vehicle in location 261 because the mobile home cannot be rented because the lock is broken. We asked to speak to the Director who has been there for 2 months, he too did not take our demands seriously. Really disappointing reception staff. We had to travel twice to retrieve a correct parasol. Do you find that normal ????
It is a lack of professionalism, organization and consultation between them.
After a week, Marine came back to tell us that we had to move our car because the mobile home at 261 was going to be rented out when it was out of use. Unpleasant surprise, We had to insist on having another parking space but obviously she did not quite know how to do it. She told us to park on site 158 where the animators are staying. A superb location with plenty of space. We find it unfortunate that customers are not staying in the same boat.
There is no security, the entry barriers to the campsite do not work. This phenomenon has already been encountered in 2016. In addition, during the day and in the evening, we were extorted by young people who were not camping.
The only positive point will be Sylvain for these aquagym classes and Elsa for these gym classes.