Café Olsson, Terminal 4, Arlanda, Stockholm Reviews

My home airport, and I have mixed feelings about it. One one hand: The design is nice, and it's a quiet airport with no airport wide boarding announcements. On the other: The security lines can be ridiculously long at times, and the prices are outrageous. Paying 75 SEK (~10 USD) for a cheese baguette is crazy. Not even Max, which normally is a decent hamburger place, is good since it's a franchise run by the same company that runs most establishments at Arlanda. For transport to Stockholm: there are buses that are comfortable and take about 50 minutes, there's Arlanda Express, the express train that takes 20 but costs so much that you're better off taking a cab if you're a party of two or more (unless Arlanda Express has some special offer) - and since Taxi Stockholm has started with Tesla cars, it can be as eco friendly as the train. There's also the commuter trains that take 45 minutes and cost about the same as the bus.

Y like very much easier to find the gate all the waiting areas have power points good selection of shop's and nice duties free the staffs helpfully and English speaking easily connected with the town centre with bus otherwise train. Modern structure very functional good security checks

Stockholm Airport Arlanda (IATA: ARN, ICAO: ESSA) is an international airport located in the municipality of Sigtuna near the city of Mashtashmal Stockholm. The airport is located in Stockholm, Sweden's largest airport, the third largest airport in Europe and the second busiest city in Sweden. The airport is used by 19 million passengers in 2012, of which 14 million are international passengers and 5 million domestic passengers.
The airport was first used in 1959 in part and opened in 1960 for limited civil aviation, and in 1962 it was the official opening ceremony.
The airport has four passenger buildings, buildings 2 and 5 are used for international flights and buildings 3 and 4 are used for internal flights, the new central building of the Northern Arlanda Airport - Building No. 5 - Opened in late 2003, the airport has high-speed rail Arlanda connects the airport to Stockholm Center in twenty minutes. Services offered at the highest level of cafes, small restaurants, exchange centers, lounges, appearance and good service with good taxi fare service with organized parking generally well organized.

Pleasant airport, it's easy to find your way and personnel is very helpful. Security does not take a lot of time at all.

A clean, nice, and lovely Airport. Friendly staff, and free WiFi. Tourist trip: Commuting by train to go to Stockholm city center is highly recommended.

Nice, clean airport and excellent service. I have not visited Sweden before, but I will see it soon

It is an airport that allows a correct flow of users; There is a lot of order. The communication, as is obvious, is mainly in Swedish but English is the international language.
It has access to taxis, buses and the train terminal.

The cafeterias are quite basic, there is not great variety but they are good to satisfy the stomach temporarily.
Perfect cleaning; It has cabins for smokers.

60 minutes queue for bag drop. You know how many passengers are departing. You know how much time is needed per passenger. So why don't you open more check in desks? You seem to save expenses and you don't worry about health (Covid) and comfort of your customers. Unacceptable!

They ask 9 for toasted bread with cheese and almost 20 for a simple burger. I know Sweden is expensive but this is just out of proportion. Staff is friendly though.

Nice airport but a bit dusty in tax free and needs some upgrading here and there

Terminal 5. People get to sit on the stairs. Transfer stopover. Unnecessary with security control from one plane to another.

No social distancing, minimal antibacterial gel, not taking Covid seriously.

Modern, very clean and well-ordered. The service people are friendly!

A deserted airport, closed shops, few flights, Covid-dead. Their baggage handling is cash. I have flown a lot, I can promise. Not infrequently very long wait on arrival. On Friday 16/10 2020, they managed with the More

Quiet to come on a Sunday morning, no stress anywhere

An international airport in the north of Stockholm, the capital of the Kingdom of Sweden, with all international airlines flights landing. It contains 5 lounges for travel, markets, bus stations and a fast express train that carries you to and from Stockholm, taxis and communication companies.

Workers is not helpful. Stubborn and not cooperating.

Have to pay additional commission to enter from train station.

Lot to choose from, though expensive shops and restaurants. But you reach all parts of the world

Spacious departure hall. Some members of the ground crew could become a little more friendly and stay ...

Does anyone really understand this? Which stop should I go for the bus for rental cars !?

Simple and smooth.
Easy to get to and from.
Good bus connection in several directions.

information screens, toilets, and other amenities such as chairs and vending machines

One of the best airports where we have been. Very comfortable for the traveler: Wi-Fi connection, plugs, tables, seats in the waiting rooms very comfortable, fast food, coffee ... Come on, I felt at home;)

A big airport. A little maze to walk through in my opinion. Arlanda express works great!

Clean but dated, with too few counters, security staff and passport control desks so everything was slow.

I reached here at 9 pm and it was very much empty. Spent only an hour or so.

Relatively modern airport that is clean and fresh. Good access points to get to and from the airport. There are several options for restaurants, cafes and supermarkets. Good service and easy to get help if you have any questions. It usually usually be fairly quick process to get in and out of the airport.

Very good airport but if you want to buy something only by card do not accept cash

If you don't have the right train ticket, you won't fly either. Don't come in the airport

Really love this airport easy to find your terminal staff languqge is polite if you dont find anything they will help you easy to access internet wifi on airport
Easily get car parking place outside
Easily to get train to city
Taxis also here
Busses are cheapest than metro

Unpleasant staff who have no heart when a child is crying in front of their eyes. I just want to start by saying that I am ashamed of Stockholm Arlanda Airport, is really dissatisfied since the last visit. Get it!

In the midst of a pandemic and no handshake as far as the eye can reach. The rest of our European airports have this deployed everywhere.

Efficient. Neat. Feels orderly. Nice shops. Far way from the city. Expensive to reach...

From the most visitor friendly airport. Clean, with reception staff almost everywhere and nice last-minute shopping. Like everything in town of course very expensive. There is a train and bus that takes you directly to the city center.

I live in Stockholm, I am brown and so this is, sadly, the airport I have to use at least 10-12 times a year. This is the most racist airport I have ever been to. Staff will be very sweet and smiling and very polite to all whites, if you think that is treatment you are getting being next in line, forget it, dream on. The minute its your turn, the smile disappears, the word thanks also seems to have disappeared altogether from vocabulary, poliiteness, being civil??? and they will check you, swipe ur hands, bag etc for narcotics, terrorism, ??? saying random check- of 600 whites, I am the random one, yes. I am randomly checked, yes, now and then!!! Makes me sick!

Everything is at the top in terms of staff, services and luxury

The airport is small compared to the passengers, making it somewhat crowded. Many WiFi charging points. Duty-free shop ordinary. Boarding place is too uncomfortable. There are few toilets.

A | Spacious and very modern looking airport that was beautiful aesthetically

Stockholm Arlanda Airport is well connected to Stockholm. The airport itself is ok. There's nothing special about it.

COVID-19 information.. most places are open much better than other airports in Europe .. 60% open and flights on time .

Free WiFi and the signal is strong. Take note that the passport control is after duty free shopping, so don't shop till you forget the time. You need to take into account the time for queuing at the passport control. Swedish people are known for their punctuality, as such, unlike other airport, they will print the exact boarding time which is half an hour before departure in my case. This is unlike other airports which normally print a much earlier boarding time.

Terminal 5 is modern and spotless, good WiFi speed, lots of seating and charging points as well as decently priced eating options. Be prepared to walk everywhere though.

And not very big, but not very small either. An airport that is very understandable and accessible. Easy transitions. Shops and cafes for every taste. Have a nice time before the flight - it will work out. The only thing that is not very clear to me is the prices in duty-free. Prices are in SEK only. Too bad not in euros. I had to transfer from one currency to another several times.

I have been there 7 times and it was wonderful. Prices are quiet high but the airport is great.

Long cues for security, long time to connect to gates and takes forever to get checked in luggage upon arrival.

Nicely decorated airport. It's also incredibly easy to get to from the heart of Stockholm. There are many places to eat, drink and shop. Friendly airport staff too!

It was good. But it is being built so we could not go directly to terminal 5. You had to walk around to another entrance further away towards terminal 4 to get to terminal 5. We got our luggage after a longer wait but everyone survived.

Going through security the man there made me throw away my deodorant, packs of tuna, and was smirking at me and said "you should know better, if you think you will not do these obvious things." Kept giving me demeaning looks and general attitude. In my opinion he seemed to take pleasure in my sadness if losing my items and was rough about it. Would not spend my money here again. They need customer service training and to be more humane.

It is clean, modern. But staff there had a tendency to me hostile and unfriendly without cause. I am a human just like them.

Good airport. Good signage, not so much confusion. The airport is still very big and it can be a bit difficult to find sometimes, of course, but there are always staff to ask and the signage will usually be able to guide you. Crowded with shops and restaurants around the airport. Getting here can be done by train and bus and there is no problem with car either.

Very attractive. The "Welcome to my hometown" campaign is particularly charming. The prices in the newspaper shops in the public area are absolutely fair. There is an almost lounge atmosphere in the gate area. If you are lucky, you can take a seat on one of the Egg Chairs. Dark parquet is laid.

Arlanda has long been extremely bad at getting up the baggage quickly. Waiting times of 30-40 minutes is not uncommon. It is extremely bad service.

Pay for wifi at an airport ???? Even McDonald's has free wifi ..... for real !?

Good airport without sticking out very much. Nice and helpful staff. Usually goes smoothly.

Good and orderly as you would expect from Sweden's largest airport

During Covid 19 and some stores closed,not so much. Otherwise, I love it.

Good airport! Slightly low spacers. But the SAS Gold Lounge is very good. Quiet and easily accessible. Maybe a little difficult to find if it is your first time at the airport.

Much larger airport than necessary. You'll find yourself walking forever through often deserted areas to get to your gate. Poor and very expensive shopping.

Flygbussarna left 3 minutes earlier. Really important 3 minutes if you're rushing from a plane!

It is an airport far from the city, but you can reach the city center from the train station by city bus when you leave.

An ok airport. However it is a very large airport especially terminal 5 alone is huge. Improvement can be done from signage point of view - luckily it was not my first time passing through the airport, but sigange for the lounges are terrible and the transfer desk (or the lack of it) - only SAS seems to have a transfer desk behind security. Other than the SAS lounge which opens until the last flight of the day, the other lounges are closed - so the last few flights after 10 pm, you'll most probably be given a voucher to get something from one of the remaining late opening cafes/bar. Other than that, an ok airport.

The airport is clean and signs are clear. Swedish staff from security to counters are helpful. The space is open and you will find multiple shops to spend some time buying Swedish stuff.

Very new!
Sockets everywhere and with 100% green electricity!
Lots of comfortable and comfortable seating.