Café Olsson, Terminal 4, Arlanda, Stockholm Reviews

Fast and efficient with just a lot of places to go wrong ....

Great airport, about 40 minutes from La Ciudad if you move by car or bus. There is also the option of going by train, but it is a little more expensive. It has free wifi and is very good. It has 2 VIP lounges in Terminal 2 and 5. After passing the security controls, there are several duty free shops and businesses for shopping and restaurants.

Clean and order place with a fast check in service. The personal maybe it's not always ready to solve the problems for the passengers but I can understand.

Constant delays, long queues, clueless staff, toilet shortage in gate areas, no drinking water taps. Terrible airport.

Far too expensive to park, poor queuing at check-in at Aviator.

After getting to know some airports in Scandinavia, I have to admit that I was a little disappointed with Stockholm. There is a good selection of ways to spend your money here. But you can't even begin to compare Stockholm Airport with Copenhagen or Helsinki. They are equipped in such a way that you can easily spend several hours there. The short distances and the direct way to the city give Stockholm 3 stars. What is particularly important to mention is the fact that a train ticket with the express train for one person costs 30 euros for two 37 euros and for 3 travelers only 41 euros. If you consider that a taxi driver from the airport to the city costs around 50 to 60 euros. And you're at least 60 minutes away. If you would rather take the express train, which only takes 20 minutes for this route.

Largest airport in Sweden. Most shopping is available after the security check. A couple of shops and restaurants are located in Sky city (between Terminal 4 and 5) which is accessible without a boarding pass. Busses are the low price option of travel to and from the airport. Train for more than twice the price is also an option to Uppsala or Stockholm.

Terribly inefficient security check. Airport seems old and small.

The passport check line to depart is unacceptable. 2 stations for all foreign passports? Every time I come here the line overflows out of the room. Ridiculous.

Beautiful airport, with lots off Nice shops and food.

The information desk is on the other side of security - if you have problems (you will if you fly Norwegian airlines) you have to go through security to reach the information desk. Having said that there are lots of overpriced shops and a booth to sign up for a Norwegian airlines credit card.

Nice airport but even the day I arrived and today at departure the lady's washrooms have a bad smell and do not look very clean. Sorry rest of the Airport seems to be OK

Very nice airport with very friendly helpful and competend stuff. Everything worked out just perfectly fine.

The environment of the international airport is dirty and the cleaning needs to be strengthened!
Airport WiFi is only 100MB, really dumbfounded ...
Very few shops to choose from

Great airport! I like the service I like the interior in the airport and everything else.

Very nice clear airport. Found everything straight away. Very good connection to local public transport.

Got to wait for luggage 1 hour after the flight's arrival from Milan. Special baggage was issued elsewhere than advertised. Staff totally ignorant. This is not the first time a nice holiday ends with misery at the luggage band at Arlanda. The bad !!

The cleanest airport I've ever visited. Staff pleasant, service good.

I loved this simple airport when I visited it. Clean and beautiful

Maybe have a look at Copenhagen Airport how security, luggage and boarding can be handled in an efficient way....e.g. So that next time 100 passengers do not have to wait in front of the plain in the rain.

Poorly organised airport. Signiage is extremly confusing. Loud speaker announcments are barely audible. 90% of the employees do not know the concept of smile. Unfortunately unavoidable if you want to fly here from some places.

Flight SK1834 ATH ARN instead of going to T5 was taken to domestic terminal and then by bus we were driven to extra Schengen area where after passport check needed to re enter security check where you can go with anyone's boarding pass as NOONE make even random checks. Rediculous, at least at Athens Airport before boarding they check passport/boarding pass. Never again via Stockholm Arlanda.

A worse experience in this airport. The staff I confronted are not friendly. Many different countries friends also give a negative feedback on it. I didn t understand why they are so crude or impolite. Crying and sad.

I would not recommend anyone to stop over the Arlanda airport for your connecting flights to ANYWHERE. The airport may look nice and new, but don't let it fool you - the entire place is extremely confusing, and made up of empty corridors with NO STAFF to guide you to your connecting flights. Don't even think that a 2 hour layover will allow you the luxury of eating for a bit! It took us the whole of an hour and a half just walking through empty halls, pressing buttons on the walls to talk to VERY UNFRIENDLY airport staff who seriously could not give a rat's a$$ about any of your concerns. Rather, be prepared to get stuck in layover limbo: you will be sure to spend a huge chunk of your time looking for tiny information digital boards which are powered off so good luck trying to make your connecting flight.

In addition to the lovely time you will have panicking and trying to find someone to actually point you to where your gate is, the security staff will also proceed to scan and RESCAN your luggage, regardless of whether or not you have been scanned a million times in the last airport you originally left from.

Handicapped? You will absolutely be enthralled at the fact that so many of their areas are inaccessible to you. Good luck being carried flights of spiral staircases.

Bad with limited wifi. Too few shops inside the terminals. Poor cleaning and letting the queue to the security check go up a flight of stairs has to be the strangest thing I've ever seen.

After almost three hours of delay with Norwegian, the passengers received a receipt for a full SEK 100, which was enough for a beer 50 cl, which cost SEK 99, ie. on hutless Arlanda the beer costs 198: - / liter. This is called ocher and inside passport control there are no alternatives. Shit airport!

Very good, even if they have many instructions, but still you get so easy and fast to all places you want

Great airport, everything is easy to find and staff are very helpful.

Super organized airport. Everything at your fingertips. Nice staff. Clean and modern.

I had a good experience here. It was fast to go through, good food and drink locations, comfy waiting areas.

It's just a mess, you have to add an extra hour to be safe....

Great airport. Unfortunately, very far out of Stockholm.

Great airport, bit of a hell to walk all the way to the train station.

Small airport with not much options to shop or eat. Mostly empty. Immigration is different here. It's just before your gates for international flights gates so be cautious. Took can costed 535 sek which is standard. But luckily no rush so reached in 25 mins else other good options is Arland express costing 235 and reaches in 20 mins but wait at platform and if you miss them another 20 min wait

The area for getting your boarding pass is not well organized and the security line was around an hour long. The layout of the airport was confusing and I wish the signs were more obvious

Great staff, so helpful, hospitable and cheerful even after we were not even supposed to land there in the first place!

So far enjoyed my travelling. The airport is fairly modern, lots of places to eat or shop. There are convenient options for public transport and taxi right from the airport, though you have to get there.

Airport is fairly large so moving between terminals can be a hassle, but there are trains and shuttle busses that you can use for this.

Because the airport is big, you have to walk a lot, but it is easy to find everywhere and it is well organized. Duty-free shops, there are several cafes as well. However, a Burger king / mc donalds were missing for the kids. The toilets are clean and fresh so nothing to complain about there.

Incredibly poor transfer. On the way home outside the Schengen you have to go all the way out. Then go up and past the entire check in area. Then into the new security check. Control is fine. But the luggage is passed on. So there should be a much better solution at a country's main airport