Caesars Windsor

Caesars Windsor Review

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4.4
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T
3 years ago

It was a lovely destination with a lot of (expensi...

It was a lovely destination with a lot of (expensive...) Food options that were actually pretty tasty! However the timder date I stayed up with didn't do her part hygiene-wise so I couldn't say it was the most pleasant experience to be had. The hotel was definitely pretty neat though, I'd recommend it

A
3 years ago

Great show tonight. We Will Rock You, The Musical...

Great show tonight. We Will Rock You, The Musical on Tour! Good singing, sound system working perfectly! Don't know why the air conditioning is on so high! Ticket line was smooth. No fiasco like last weekend!

C
3 years ago

Caesars Windsor is probably the best casino in all...

Caesars Windsor is probably the best casino in all of Canada. The club Arius is now just about the only club I'll go to in downtown Windsor. It is clean, safe and the music keeps the dancefloor jumping. I also like that you tend to see all ages here - naturally more young ppl but, not unheard of to see older ppl too. I have spoken with 19 year olds here and 70 yr olds. Love a club that has a mixed crowd.

S
3 years ago

The room I had in the Forum Tower was nice and com...

The room I had in the Forum Tower was nice and comfortable. Loved the king size bed and those pillows we're incredible. We actually tried to buy a couple. Do yourself a favor and skip the buffet.

S
3 years ago

First the escalator was broke, no one was around t...

First the escalator was broke, no one was around to tell you were to go, sat down at 6 machines all had broken chairs causing me to lower to the ground. The escalator was on going up as I'm disabled I went up it and the second escalator was not working, heard a lady yelling not to go up who worked their instead of embarrassing me she should have came up to help me down or something. Machines are tightest I've seen however most staff other then the janitors are very polite and friendly.

M
3 years ago

I stay here so many times a year for 2 or 3 days, ...

I stay here so many times a year for 2 or 3 days, and one thing always stays the same. The wifi is absolutely brutal. It always drops in the hotel rooms. Can't connect cell phone or tablet. This is way overdue to be addressed by the facility.
I have been to a lot of the banquets and weddings here. These are usually run well.
I took away one star for the wifi issue, and one star because nothing in life is perfect.
Don't go to Legends at peak eating times. Service is slow and you still wait a while even when there are plenty of empty tables. It feels disorganized and this has been consistent like this over the years. Some days when there is no line it takes forever for an employee to recognize that you're waiting in line for a table. Food is great though, and affordable compared to Johnny Rockets.
Make sure to use your reward credits before you leave the casino if you signed up for Caesar's Rewards. The gift shop and buffet both allow you to use the credits as earned. For example, 3500 credits is $35.
Here is a tip. If you don't want to haul your luggage too far to your car, if you're staying in Forum Tower, use the public parking. If you're staying in Augustus where the hotel check-in is, use the valet. Valet is free but be sure to tip.
TV program they use to be able to order room service, movies, or check out is outdated. I've been to a few hotels this year where you can access Netflix and the software is much more user friendly.
They've removed and updated a lot of the slot machines on the floor. I personally didn't enjoy my gambling experience on my most recent trip. They removed the machines I've been using for 5+ years.
Being that I have a lot of visit time at this casino and see everything there, I just can't give 4 or 5 stars. There are so many more reasons, but if you're only staying here for a night or two and then never again, you probably won't notice a lot of issues and would give 4 or 5 stars.

I
3 years ago

This is the place to be if you like gambling. I wa...

This is the place to be if you like gambling. I was surprised how little smoke there was. This was my first visit so I don't know if this was a mandatory no smoking or if people just cared more for each other.I played my $5 and lost, but my friend won big time and paid for lunch at a wonderful restaurant at the casino. You can also buy nice jewelry on the main floor, the shopping area. A lot of the jewelry glass on sale. I like all the decorations inside the casino it's worth the trip just to go look at the statues fountains and other decor. There is indoor parking.

B
3 years ago

Just last month we finally got to spend the night ...

Just last month we finally got to spend the night on the 23 or 24 floor of the hotel. I always thought the rooms would be nice looking but upon entering the room they were even better than I imagined. The King size bed was super comfy, the tv was huge and nice, the view facing the bridge was phenomenal, even the bathroom with the huge bath tub and separate stand up shower with glass doors was awesome. The AC worked perfect. Everything was super clean and spotless. I don't have anything to complain about with this room. I'd love to stay here again one night. Visited the casino, which is fine and all, I just don't care about gambling or slot machines. Still nice to see I guess. The rest of the casino to walk around in is a pleasure to look at and snap some nice photos. Outside is beautiful as well. I highly recommend checking this place out and staying for a night or two. You won't be disappointed, especially if you like gambling.

J
3 years ago

Always a good time. They have many options for pla...

Always a good time. They have many options for places to eat. Nero's is absolutely amazing! Johnny rockets is so good to they have the best milkshakes I have ever had. The 3 cheese grilled chicken burger is to die for! Legends has some decent food options too with TVs and all different sports games on. The slots are really the only thing I really play. I win sometimes and I lose but you can't win big if you don't play. The smoking area is nice as well. 2 floors of slots so never get bored.

L
4 years ago

Nicest casino I've been to so far. Only problem wa...

Nicest casino I've been to so far. Only problem was the free buffet. The buffet had some foods that were incorrectly prepared and food wasn't restocked as fast as I would like. But overall very nice casino and lots of games to play.

C
4 years ago

You HAVE to do the buffet....most succulant roast ...

You HAVE to do the buffet....most succulant roast beef EVER....it was like eating a 6 month old calf that was tenderized to death by Mike Tyson in his prime. Staff was super accomodating and the gaming floor was well laid out. Excellent expierence overall.

C
4 years ago

Nice clean place to go gamble, see a show, or stay...

Nice clean place to go gamble, see a show, or stay the night. The bathrooms are always clean, and staff are quick to address any issues. The one thing I will say is that if you're going to have a drink, they are rather expensive so be prepared for that. Free bottles/pop at the bar though.
Rock on,
-Chad

P
4 years ago

Check in is typically at 4pm but the front desk fo...

Check in is typically at 4pm but the front desk found me a room at noon. Clean, spacious room. I generally prefer the Forum tower as it's closer to the poker room but the Augustus tower has the pool. Windsor has great promos and is a nice 3 night trip for anyone looking to do a bit of gambling

M
4 years ago

I enjoy the atmosphere and the staff is friendly. ...

I enjoy the atmosphere and the staff is friendly. The only things I didn't like was that they took away the Artists Cafe. Spago's had a 2 hour wait so our family of 5 went to Johnny Rockets. It was Ok if you want to spend $28 for a burger and fries and a small drink. At the Artists Cafe you had a great variety of choices and desserts and the place held a lot more people than the tiny Johnny Rockets. Next time we will eat first and then head to the casino. The Colosseum has great views and sound quality was great. The people that can't sit there for 2 hours without drinking need help. It's disturbing to have the row of people get up during the performance to have someone go get a drink then I watched them make people get up again to sit down only to have the guy spill his drink on the person in front of him.

d
4 years ago

More security guards then customers

More security guards then customers
...
Forgot what a customer is
........
Closed down
.....,.
........
Warning... using upgraded security cameras .... jail cells in basement
If you have anything in your past
They will bust you
......even for a parking ticket !
Stay away !

J
4 years ago

Hotel room was nice & clean. Staff was friendly & ...

Hotel room was nice & clean. Staff was friendly & helpful. Appreciated their "green" movement they have going on through out the hotel & casino (recycling options in the lobbies, rooms, paper straws, minimizing paper use in the room...). Definitely would recommend & will go back.

B
4 years ago

Right on the St Clair River looking at a great vie...

Right on the St Clair River looking at a great view of Detroit. Easy to get to from the 401. Fantastic staff with an abundance of knowledge of places to eat and transportation info that saved me time and cost to get to Detroit. The bus station is behind the hotel. Wow

M
4 years ago

The atmosphere and just the whole experience is fa...

The atmosphere and just the whole experience is fantastic. You can see some major musicians and comedians perform. The hotel rooms are excellent and a great selection of restaurants or buffets with mouth watering desserts.

N
4 years ago

Had a fun day playing slots . the only thing i can...

Had a fun day playing slots . the only thing i can say is the Buffett was terrible no cocktail sauce and food was terrible. The pizza was the best of all the foods. I think thats real sad when pizza is better than all the other foods they had

B
4 years ago

More

j
4 years ago

The hotel was a nice place to stay with spectacula...

The hotel was a nice place to stay with spectacular views from the upper floor room we stayed in. It had a very nice indoor pool and a very nice hot tub although I remember thinking the hot tub wasn't hot enough. The food and service in the casino restaurant was very good. The down side was if you are not enticed by the bells and whistles and bright lights of the slot machines, a casino is a pretty boring place.

J
4 years ago

Wonderful hotel... I think the best within 100 mil...

Wonderful hotel... I think the best within 100 miles. One mile away from the city of Detroit. Walking distance from the tunnel to the USA. The location is in over of the cleanest and safest areas of the city of Windsor. The beds are super comfortable. The cleanse is the best in any hotel I have stayed in. The staff is amazing. We had a gentleman with the name Antonio (not sure of spelling) in the reception area that helped us. He was a class act. Really this gentleman was an example of how one person can make you think great if a whole resort. Rooms are big. Views are stunning. All clean and comfortable.

H
4 years ago

We went on tour in July and stayed at Caesars ,,, ...

We went on tour in July and stayed at Caesars ,,, I love the overall service the staff gave,, The room we stayed was really pretty. Everything was organized. Definitely staying there again and again for our nearby tours.

J
4 years ago

The hotel room was a good size. Didn't do much a...

The hotel room was a good size. Didn't do much at the casino. Pretty much slept and left for the day. Valet parking available. Watch out for hidden fee when u check out. Got charged $22 for a resort fee for not being a players cardholder. Spent $500 for the 2 nights that we spent there and still had a hidden fee presented to me. Check in clerk didnt budge after all the complaining i did. This left me with a bad taste in my mouth. Very displeased about it. Good job Caesars way to stick it to people. How you're getting rich by the$22.

C
4 years ago

Nicest hotel in the City hands down. Had our weddi...

Nicest hotel in the City hands down. Had our wedding here in 2015 and the venue, staff, and food were fantastic. The quality of entertainment being brought in recently keeps going up. Excited to see a local venue with this quality. Be sure to check out a show or stay in the hotel.

X
4 years ago

Great looking Casino. Plenty of cash machines loc...

Great looking Casino. Plenty of cash machines located throughout the casino. Plenty of the games that you like to play most. Cons...only one self-serve beverage station in the entire casino. So if it's a busy night and you be prepared to walk to the opposite side of the casino or try to flag down a waitress. Good luck! And if you plan in placing a sports bet, better bring a flashlight inside of Legends because its extremely dim in there. Cant even see the bet slips that's right in front of you.

D
4 years ago

Very, very nice place. Always clean, staff are alw...

Very, very nice place. Always clean, staff are always there to help. They put on amazing concerts and have wonderful bands playing the cosmos stage all the time. Only negative is after a concert the long wait to get my ID checked to get back into the casino to see another band playing. Dean Brody and Dallas Smith were absolutely amazing!

R
4 years ago

Love the food here. Pretty much every restaurant ...

Love the food here. Pretty much every restaurant in the place is good quality food. Also when your done eating there are many things to do..
Especially on a show night. Or you can just turn half the calories off your meal just walking back to your vehicle.

Y
4 years ago

.Rooms clean

.Rooms clean
.Cosmo's nice bar
.Good Genre of Music
.Quality Concerts

M
4 years ago

Service @ front desk and room is nice.

Service @ front desk and room is nice.
Wonderful swimming pool, whirlpool and sauna.
*Tips: Mostly our hotel rooms is located far away from check in counter (near the exit of the casino building) which located in "FORUM TOWER".
Funny was it told us so long search the room because there's no sign to indicate us where's "FORUMS TOWER".
Hint: nearby Tim Horton's (Thank you for the direction from the Security guy!).

N
4 years ago

Always have a good time here.. wish the buffet was...

Always have a good time here.. wish the buffet was the same as it was back in the casino Windsor days.. it was much better. But besides that everything is pretty great here.. fair drink prices and good table games.

B
4 years ago

Not to happy about the lack of options with restau...

Not to happy about the lack of options with restaurants and variety of foods offered. .. also not great that they doubled the price of deposit required to rent a room.. staff is always friendly and helpful though which is really great

M
4 years ago

Very clean. Service is good. Everything was comfor...

Very clean. Service is good. Everything was comfortable.

Wifi and LAN was fast. LAN was 40Mbit down and 10 up. Was able to bring my PS4 and hook it up to the tv through HDMI. Completed Destiny 2 Raid in hotel room. GG.

Only thing that sucks is the parking is so far away unless you do valet etc. Place is a bit of a maze too but that's expected since it's a decent size casino.

Z
4 years ago

Not a family friendly place at all, it's only for ...

Not a family friendly place at all, it's only for gambling. Get ready for the highway robbery and getting mislead in many ways.
Just one of them is the receptionist when told me at the check-in they charge extra if I don't sign up with their casino Reward program... nice!
Otherwise the room is large, clean and gives a comfortable sleep.

B
4 years ago

Fabulous stay! A gem in downtown Windsor! Highly r...

Fabulous stay! A gem in downtown Windsor! Highly recommended! We stayed at the Caesar's hotel for three nights. We had an easy check in with a slight adjustment to our needs that was easily accommodated (we were thankful!!!). The hotel is stunning...the color schemes, the decor, the artwork...a gorgeous sight for Windsor to be proud of!
Our room was spotless, classy and overlooked the city with a wonderful view of the river and the Ambassador Bridge. The coffee in the room was on par with any great coffee company.
The valet service was wonderful, easy and they did not keep us waiting. Housekeeping, check in and concierge were professional, polite and did not make you feel like you were burdening them with what you may need.
The casino, the restaurants...all elegant. Thank you!!

J
4 years ago

Great customer service. The market buffet was a bi...

Great customer service. The market buffet was a bit pricey but the selection you are offered is huge. Food was great as was the servie. The hotel room was clean and very nice. Jacuzzi tub was very relaxing. We will be back!!

R
4 years ago

Great place to go spend some time with your family...

Great place to go spend some time with your family or friend in Windsor. The win/loss ratio is quite good here for me from my personal experience ( I don't pay that much so play at your own risk). Staff is very friendly and this place is super clean. Love the whole atmosphere here.

D
4 years ago

Great games, friendly staff. Highly recommend the ...

Great games, friendly staff. Highly recommend the Shrimp Cocktail from room service, sounds crazy as it's nowhere near the ocean but the shrimp are super fresh somehow. I can't give 5 stars as smoking is still allowed in many of the rooms here, very smelly. Great views.

Caesars Windsor

Caesars Windsor

4.4