Burj Rafal Hotel Kempinski

Burj Rafal Hotel Kempinski Reviews

Reviews 2037
4.3
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Good

My reservation was on the wing .. very very wide ....

My reservation was on the wing .. very very wide .. And the water cycle is very wide .. Give it four stars because the furniture is normal for the price .. The Ramadan tent is large and varied, but the taste of eating very ordinary or okay not delicious unfortunately and Matstahl amount is final .. My coffee in the cafe Lupigo As a very quiet and comfortable place .. My requests are 2 sweet cappuccino .. Tart fruit is sweet give it 7/10

Soooo

Good stay

Good stay
Good location
Good staff
Good services

Nice hotel

Nice hotel
Just kids, many screaming and annoyance
You feel like you are in crazy kindergarten especially in the morning

More

good

The hotel is luxurious and the staff are helpful

The hotel is luxurious and the staff are helpful
Reservation was a junior suite
The room is luxurious and overlooks King Fahd Road
The water cycle overlooks and beautiful
Breakfast is very good, it is supposed to be better than such
The price is high compared to the services

Sweet place

Sweet place
And the best restaurant
Frankly, tomorrow is ok, but I felt that it was more special in sweets
Of course, the restaurant is on the third floor
The rest of the restaurants I don t know about them
Sahtin and here

The hotel is very ordinary and does not amount to ...

The hotel is very ordinary and does not amount to five stars, no beautiful decorations and luxurious furniture, and its price is expensive, and for the brothers the grooms are what works .. Their stay is normal and entry in front of the people do not have a private entrance, and slow to enter and exit,

Ok

Nice

Its NOT what you see in pictures..!

Its NOT what you see in pictures..!

The good service starts at the valet and ends at the reception, i ve stayed at the hotel when it was managed by the Kempinski and now and I ve noticed a huge difference in:

hotel general services
cleaning
quality of food
quality of services
quality of club lounge and services at the lounge!

The club lounge is a different story, there is one person who is always busy on his mobile, i mean you have to go to him to ask for a coffee or water or what els, you wont find any kind of setup on tables nor service with out going to the person in his place and get his attention then ask him what you want.
The laundry would take your clothes and never come back unless you call them and it takes time till u get response on the phone.
Housekeeping if you dont call them to makeup the room they might not come.

The hotel staff needs allot of training and a strong management of quality control!

Cleaning is an issue and i ll attach some pictures so you would understand the general quality of the hotel condition.

Upon arriving at the hotel after booking, the hote...

Upon arriving at the hotel after booking, the hotel did not inform me of the family card request, and a photo of the card was taken out on the mobile phone, and the employee did not accept the card and refused to receive our stay after we came from travel
Our stay was transferred to Narcisse, the staff at the hotel understood, and our stay was welcomed with utmost welcome.

Good

Buffet Breakfast Raik and open the breath eating d...

Buffet Breakfast Raik and open the breath eating delicious and dealing sophisticated meetings Other Roukan individual 157 of course eat all the food Maji Balakimh normal but for you the right one knocks his age and Astjm and likes the place

Of course, the place is without definition, and ou...

Of course, the place is without definition, and our testimony is wounded in all respects

As well as its location close to all services, especially King Khalid Airport, the distance between it and the airport
Approximately 16 minutes and .. Greetings to everyone ..

Burj Rafal Hotel Kempinski

Burj Rafal Hotel Kempinski

4.3