Brookshire Brother, Ltd. Review

I only shop at this store if I have to. This store is located in Eagle Lake Tx. It is way over priced, rotten produce. We have seen bags of potato's with liquid dripping out of the bag. Apples with fruit flies scattering as you move them. Then you have the service. It is a hit or miss day if you get a cashier who gives two hoots about their job. Their selection of items is poor and the store brand products are flaverless or just bad. My family will drive to other towns that are 20 - 30 minutes away before will go to this Brookshire brothers. I feel they take advantage of the fact that they are the only grocery store in town. I gave them one star because I can't give them a lower rating than that.

Why is the produce department so bad? I am really disappointed with their fruit most of all, it is either way under ripe or its way over.

I've been a Brookshire Bros., Nacogdoches, Texas, shopper for years. I'm a senior citizen of 62, so is my husband of 66. I have always been treated in a very nice manner until now.

On April 13, Saturday, around noon, my husband and I stopped in the South Street store for the pork chops on sale for $1.00 per lb. Mrs. Dale Sockwell seemed to be in charge and very blatantly told us that the usual senior citizens discount has been discontinued for these pork chops only. I told her we had been shopping with Brookshire Bros. for years and that was not their policy. The add called for a $10 purchase and limit of 2. Well, normally seniors are spared the $10 purchase and allowed to get the limit, but if we come back, we can get more if we want, in limits of 2. It has never been a problem for as many years as I can remember. After all, how much can one family actually buy on sale at a time? My husband was denied his limit of 2, and I barely got mine.........because the checker did not believe that I was a senior and I had to show her my driver's license, which showed I was about to be 62 in May. Finally, I was allowed buy 2 pork chop packs.
In the mean time I called the University Drive Brookshires where a Josh Higgins was the "some kind of manager", because our beloved Vincent, regular manager was on vacation. He said he had been talking to Mrs. Sockwell, and that was correct and if we had been able to get more as seniors than our limit, it was against policy.
Well.....all I can say is Brookshire Bros., especially South Street, Nacogdoches, is a nastier store, physically and in people, and without Vincent in the University Drive Store, it's about the same.
My taste for pork chops has waned as my taste for shopping at Brookshire Bros.
If the rules have changed, I can understand, but all of a sudden, I'm a bad person for wanting to buy more under the same rules I have bought for years and told it was OK.
There are many places to shop. I was treated and looked at as if I were some kind of store thief. My feelings are hurt and I have no desire to buy anything from Brookshire Bros.
All of this was so totally unnecessary. They had a good, paying customer who buys there even when there's not a sale. I will shop elsewhere.

My name is not M. Wall. Those responsible will know my name because I challenged them vigorously. The offenders know who I am.

Disrespectful to drivers, slow unloading staff, and security have negative attitude towards drivers, I don't think this is good facility to bring a load here!

Every since Brookshire Brothers in Fairfield, Texas remolded their store the prices on everything has gone way up. They throw away so much meat it is crazy. The other day I added over $200 worth of meat for quick sale because it was expiring and I wouldn't serve it to my dog! They have a 15 calorie lemon aid for sale for $3.79 and HEB in Corsicana, Texas has the same for $2.50. I was told by a produce employee if they sale 1 case of corn and throw away 4 cases they still make a profit!
Why doesn't this store lower their prices so they can sale everything ? I tell you why is because this is the only grocery store in Fairfield, Texas!!!! That's why I shop in Corsicana, Texas and save lots of money!!!

Charged cash for food stamp eligible items and wouldn't fix the problem

To call this company a joke is giving them too much credit. Price gouging is commonplace as any shopper already knows. The only reason this corporation still plagues the industry is because of their locations in tiny rural towns where they can sell product at their insane prices and get away with it because there isn't any competition around for miles and miles. Thank god HEB is expanding into these territories to offer reasonable prices and knock out these despicable locations. From what I've heard, their corporate office is staffed with a ton of corrupt, racist family members and if that is true, it definitely shines through in their business model. This place should really try catering to the customer and worry less about lining their own pockets to build their new homes and swimming pools. I feel terrible for the store employees who have invested a significant amount of time and energy in this company. Treat your customers and employees better, lower your crazy prices, learn how to build a business. Otherwise you'll be closing down a lot more locations in the very near future.

I used to love shopping in the pecan foods but the employees (James)has gotten rude because I made one corporate complaint. Which is more than my right. I was asked why I continue to shop there and why don t I take my money else where.

Dirty store, bad produce, rude customer service. Can t wait until we get a good store. I think the Deridder #50 store is the one they have forgotten about......

Where ever the plate lunch food is preparied should be inspected by health officials nasty

They don't require their employees to wear masks only their customers. No respect for their customers health.

I went to the Livingston TX store and once again seen steaks and other meats that had turned brown. This is an ongoing event at this location. Whoever puts out the meat needs to check the products while doing so. I ended up getting chicken from the deli which is good but I really wanted a nice juicy steak.