M Wall

Review of Brookshire Brother, Ltd.

I've been a Brookshire Bros., Nacogdoches, Texas, ...

I've been a Brookshire Bros., Nacogdoches, Texas, shopper for years. I'm a senior citizen of 62, so is my husband of 66. I have always been treated in a very nice manner until now.

On April 13, Saturday, around noon, my husband and I stopped in the South Street store for the pork chops on sale for $1.00 per lb. Mrs. Dale Sockwell seemed to be in charge and very blatantly told us that the usual senior citizens discount has been discontinued for these pork chops only. I told her we had been shopping with Brookshire Bros. for years and that was not their policy. The add called for a $10 purchase and limit of 2. Well, normally seniors are spared the $10 purchase and allowed to get the limit, but if we come back, we can get more if we want, in limits of 2. It has never been a problem for as many years as I can remember. After all, how much can one family actually buy on sale at a time? My husband was denied his limit of 2, and I barely got mine.........because the checker did not believe that I was a senior and I had to show her my driver's license, which showed I was about to be 62 in May. Finally, I was allowed buy 2 pork chop packs.
In the mean time I called the University Drive Brookshires where a Josh Higgins was the "some kind of manager", because our beloved Vincent, regular manager was on vacation. He said he had been talking to Mrs. Sockwell, and that was correct and if we had been able to get more as seniors than our limit, it was against policy.
Well.....all I can say is Brookshire Bros., especially South Street, Nacogdoches, is a nastier store, physically and in people, and without Vincent in the University Drive Store, it's about the same.
My taste for pork chops has waned as my taste for shopping at Brookshire Bros.
If the rules have changed, I can understand, but all of a sudden, I'm a bad person for wanting to buy more under the same rules I have bought for years and told it was OK.
There are many places to shop. I was treated and looked at as if I were some kind of store thief. My feelings are hurt and I have no desire to buy anything from Brookshire Bros.
All of this was so totally unnecessary. They had a good, paying customer who buys there even when there's not a sale. I will shop elsewhere.

My name is not M. Wall. Those responsible will know my name because I challenged them vigorously. The offenders know who I am.