Boulanger Reviews

Good and not. Yesterday, local cuisine has affordable prices

There is a good choice of products. For quite interesting prices. The staff is very friendly and efficient.

Pleasant shop, very bright, well arranged and pro and helpful sellers

Lots of staff running around the shelves not a lot taking care of you

make a click & colect and spend too much time waiting ...

A shop or I prefer compared to Darty in the same area. The most, Boulanger is to align without conditions and without blabla ... I always had a smile and it is very pleasant. Anyway, be careful not to over-sell a product when you miss a product info. And yes, you came across a sharp tech customer.

Super salesman named Alexandre at the computer department. Nice, good advice, not looking to sell to sell ... it's quite rare in this business to not report it.

Unpleasant reception at the cash desk. Reduction on fans not taken into account. No apologies, your disrespectful. Poor price display. To go back to management for return

The prices are amazing on some items. But sellers are competent it is at least that

Well-equipped staff friendly store and at your disposal

I like this baker especially because it is very large, so many choices. The walkways are spacious and well maintained. The sellers are rather available to provide their advice, the reception is generally correct.

Very bad experience, this sign took us a down payment of 120 wrongly, and made us live a real obstacle course to get our refund (3 claims by phone where we end up explaining that it is normal the refund will be automatically done under 10 days, obligation to move 2 times).
I naively thought that in 2018 the commercial policies were all turned in the direction of customer satisfaction I feel well persecuted but hey it seems the procedure ...

Passed this day to withdraw a package ... which was not there despite the indication when ordering "available from Saturday, June 15"! Pathetic home of the person at the point of withdrawal, she lets us wait without saying why we wait, no excuses, nothing ... if that's the quality of the customer experience at Boulanger and you really need you improve! I am disappointed and I will not order anymore! Pay 100 to have a home like this it will not happen!

Very good team of salespeople despite 1 failure .... very pleasant cashier hosts. Good products and efficient after-sales service

A variety of household appliances but not always at very attractive prices. Good quality though ...

Villeneuve's store was the only one to stock the KitchenAid chopper I needed.

Perfect nothing wrong except level security agent follows you and it's a shame because for me my part it is not very good. His job

If you have questions from the IT department ask Jordan. Top!

No longer competitive enough on prices. Don't want to hear about internet prices on the pretext that they have a structure to pay. I understand that it is obvious but selling at the maximum price recommended by the manufacturer may not be the solution. Especially since other brands with equivalent structure are now making the effort to align or at least reduce the gap. Beware of the products that people bring back for a defect, which are checked by the after-sales service and who leave on the shelves while the problem is still present.
If you liked this comment click on the little thumb just below. Thank you ;-)

Very long wait (3 weeks) for a defective battery ...

S.A.V. very nice, just like the staff in store. Just advice, without sales forcing like "I have the same at home and it's a good product, blah, blah, blah ..." store on a human scale. Of course, they are sellers, but above all advisers. Sincerely, Bertrand D. .

One open crate ..
too much waiting!

Hello not at all happy with the after-sales service a Gamer computer with additional guarantee option of 180 deposited on 03/07/2020, we are on 16/07/2020 it has not moved by 1 centimeter, The after-sales service is still waiting for a voucher transport for sent for repair. I think that I will change creamery, however very large customers for many years, to sell the service is excellent, it is different for the after-sales service. I'm pissed off

I ask after sales service after slowness on my computer.
It takes 10 minutes and really 10 minutes to light up.
The seller tells me that this is not normal.
Following this, a return service informs me that the pc has nothing and requires 108 repair if I want to improve its performance.
For information, the pc is guaranteed.
Result, I find myself with a pc more than 500 which works only half and therefore baker do not want to take into account the demand.
I reassure you to make you very bad publicity.

Staff incompetent, do not know how to answer the questions they are asked, it's a shame before the Christmas shopping if no they are rather welcoming spacious store.

very disappointed and angry at the service I deposited my device in December I got it back in mid-January with a rating of more than 160 euros and the problem had not been solved. I postpone my device and after several claims because no news I get it back last week and the device does not always work the same concern. Almost 4 months of waiting and a salty bill for nothing because I still can not use it and yet everything has been redone so-called. I find this unacceptable and in addition when I called I almost got mugged while it was me who should have been angry.

Store whose layout is nice but if you are looking for a product of a low amount (a small mixer has less than 100 euros for example) do not count on a seller to advise you even if they are available.
On the other hand, if you are interested in expensive items (such as food processors at 500 euros), the no problem. You will immediately have someone take care of you!

We passed on a Saturday afternoon and were picked up by Lara. Very good advice, both technical and ongoing promotion. Like what to spend in store for good. Thanks again to her.

Accessible sellers, cashier systems fast enough. The small problem is that they did not want to match a price that their direct competitors made! Pity!

A truly super dedicated welcome especially Jordan in Silva

Spacious and pleasant store, many references. In this period of December, many sales consultants. We are dealing with a competent and pleasant salesman, advice is advised. This leads us to make a purchase that satisfies us. The prices are of course a bit higher than the bargains of the net, but here you can see and compare the products on the coin. The product, available can be delivered free of charge, we prefer to remove it immediately and we are kindly helped to load it into the car.

Prime location, clear, well structured, everything to equip yourself at the price defying concurance

High prices, a service frankly not terrible. In short, I do not recommend

Great troubleshooting for my phone at the baker, thank you Samir

Varied choice, warm welcome, good light in the shop, pleasant walk to discover new products ...

We came for an external hard drive. A lot of choices !!! We saw a lot of sellers. It was a pleasant moment. I recommend .

The place is well located but alas, the sellers should show a little more kindness!

Nobody to inform us, I waited 30 minutes to return empty-handed.

The seller sold me a tv already use at the store without telling me the tv screen was all fat

Welcome and excellent advice. I only agree that I prefer this sign (which, at least, is not cruelly lacking advisors unlike others)

No interresting balance today, I returned to Auchan and I found my happiness!

Beau magasin. Mais pas de produit, ni vendeur. Donc Darty.

We find what we want hi-fi all appliances cell phone

The staff is very friendly always smile and relevant advice has always been provided. A great choice and when they do not have in stock they order in 24-48 hours. Rates are also not extraordinarily high.

Very good store with great sellers. Super after sale service

It remains the top of the electronics stores. I like to walk there to see what's new.

The Caisse team asks before paying to show the contents of your bag. Apparently a lot of flights in the store so we are all thieves ... a priori. Hire more agents? No?

The one in Villeneuve d'Ascq is welcoming and I find it a service that is sometimes lacking in these chains.

Shop at the top, thank you to you and your team. And especially Louis very good adviser and delivery!
I recommend

I like this shop sellers are very nice and very pro.

It is my favorite store for all household appliances, there are generally very competitive products sometimes cheaper than Amazon ....

Super tips brought to answer a problem of wifi in the house. The seller even recommended a cheaper product