I go to your store to buy a pair of Powerbeats Pro (250 anyway). There are no products on display, so I'm asking a salesman to take them out of the box so I'll take a look. The seller tells me that it is not possible to open them for hygiene reasons, I have not at any time asked to try them, just see them. So I went to buy them elsewhere where a much nicer salesman was kind enough to open the box, at your colleagues Fathers Thumesnil.
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Delivery not according to the information given in store: no stabilization in the furniture, direction of opening of the doors reversed for the refrigerator and the freezer. Failure to respect delivery schedules. One of the two delivery men (the oldest) was very rude and in a hurry. Delivered delivery. I hope the troubles will stop there ??? This is the problem of the material set to order before delivery. Once the payment is cashed, no further consideration for the customer.
The 2nd x that I have to make the young man very thin ... and every time I try to ask him questions because very nice and very good advice. A good store is only good for its services and employees
Nice store. You find everything there. BUT there is no stock .... This is the new fashion. So much to buy on the internet! At least you are delivered to your home for free! So I suggest an idea: Ok, the store has become a showroom. But in this case, offer free home delivery. Think of the people who work all week and don't have the time to travel to pick up their order. Also think of the people who don't live next door and who have to come back ...
How is it that a store that sells electric bikes does not have a bicycle parking lot. Nothing to tie it properly. There is no car for sale but there is parking however.
Store clean and bright. Staff incompetent despite their kindness. Nice is not a job, know it! I came to buy a camera, I left without. If you find normal that a camera worth 60 is the same as a camera worth 150, then review your training. Being in the business, I find it distressing.
Used to shopping at Boulanger Villeneuve d'Ascq, I came to choose a new freezer, style "Top". I had taken care, before coming, to consult the website to pre-determine my choice. I spotted a top freezer with auto-defrost. Arrival in the department, I see it, and ask the saleswoman (alone at his computer at the time of my visit) to advise me. She tells me that a freezer type "Top" in self-defrost, it does not exist. I then ask why the one I see on the shelf (and that was the one I saw online) is more expensive than the others. She looks for an answer without having it, but when she opens the door, she notices "NoFrost", confirming that this model is in self-defrosting. She then said that it had just happened and that, therefore, it was new, that she did not know it. Then, quite dry, she completed the formalities on her computer. I then asked her if she could delete from her file, the name of my father, recently deceased. Apparently, this maneuver was impossible. I appreciate very much the products "Baker", however, this move left me a bad impression, probably due to an unconvincing reception (saleswoman little concerned with customers, not knowing products and kindness at half mast) ...
Many choices, a very well organized store. I like it but I'm not a fan of Essential B products, Boulanger brand. But there are many, to the detriment of other, better products
Very disappointed since Wednesday I'm still waiting for my home appliance happily they say after 24 hours you have it Monday I go back and I ask for a refund because it's really shameful yet new client and I'm really frankly I'm very disappointed that's why I put the note of 1 fortunately that there is no hero because it would have been zero
Department store with choice, long wait when the platform does not receive the documents from the store and the store does not have a priority line to reach them
A store where we have from the vendors some good presentation of devices and products. The service is of good quality in general. The selected products are sometimes low prices with the products of the bakery sign of correct quality for a very honest price. There are also top quality products with a price in the middle of the competition. The after-sales service is also the quality of this brand they have already helped me well.
The three stars relate to the store itself. It is large, well laid out and it is quite pleasant to walk around.
However, I did not appreciate being manipulated into getting me to buy a laptop. Indeed, the seller placed a new price tag on the previous one (300 euros extra) for us to pick up the same day, ensuring that the next day it would be too late.
We had come to buy, these arguments carried little weight. But what a surprise to find that it was a scam when even a week later the price we got it hasn't changed.
Is it Boulanger's policy to behave in this way? Or is it the seller's initiative? In any case, I will go to another sign with the next expensive purchase.
Department store but, like everywhere, always the same brands of phones. I wish to see a Doro 8040 for my mother before buying and it's impossibe. Not found separately on the internet ...
large store with more choice and better layout than that of Englos. the only downside is that salespeople ignore you when it comes to a product they don't have a sales target to make. I ordered on the internet and in the end I got all the information on it quickly, so that the salespeople were welcome to review them. or put an internet point which is more efficient
Very badly received by one of the saleswoman (the fifty blonde with a square). Very haughty, she barely said hello, does not even propose to sit down, and when my mother asks him a question, this saleswoman lets himself respond aggressively "I told you" ! Maybe this is the veil of my mother that has bothered this person? In any case, it is the impression she gave us. Too bad for a baker to have this task among the staff. She had to flee more than one person!
Incompetent and unpleasant seller on the sound side and no possibility to test the sound equipment because ... They cannot switch on their demonstration televisions
Out of stock on 3 products presented on the shelves. I found it nil. I went out without looking at anything else. By dint of wanting to manage stocks at the fair, we lose sales. To meditate.
Store clean and bright. Selecting. Be careful to find the right seller. Some people know each other perfectly, and others not at all but make you believe that ... They should always refer to the product specialist rather than wanting to make their sale by offering a product at random ... Pity.
Staff available and giving good explanations ... But the owner Mulliez in this case wants his store looks like a "Soviet store" as it was to criticize in the sixties .... Many models exposed and little stock .... You have to know how to wait sometimes to have some models in the catalog ...