Hello not at all happy with the after-sales servic...

Hello not at all happy with the after-sales service a Gamer computer with additional guarantee option of 180 deposited on 03/07/2020, we are on 16/07/2020 it has not moved by 1 centimeter, The after-sales service is still waiting for a voucher transport for sent for repair. I think that I will change creamery, however very large customers for many years, to sell the service is excellent, it is different for the after-sales service. I'm pissed off