I have received a couple pairs of sweatpants, a sweatshirt and a pair of tennis shoes from Boombah. The sweatshirt and sweatpants fit great and are very comfy. I love the tennis shoes. They fit my feet and don t leave my feet sore after wearing them for long periods of time. Would definitely purchase again.
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We have worked with Naphteli Peinado for several years now and all I can say is "WOW". She has been great in all aspects, this along with uniform quality is the reason we have stayed with Boombah all these years. Thank you for all you do for Ohio SWAT Fastpitch Softball Naphteli, you are very much appreciated!!!
We had a great experience with Boombah this year! Tricia Vida is so amazing and made it easy for me!! Her customer service was second to none and our all of gear turned out so cool! She is the best! Thanks Boombah!!
My grandson has a Boombah superpack bag for his baseball equipment. All he talked about was that bag. His zipper broke on the front flap , I tried to order a replacement and they don't replace them because they are ordered from a special company. The bags are of high quality but worthless if you can't get replacement parts. when you pay the price you pay for these bags, you would think replacement parts would be a priority. I will double check on ball bags and all replacement parts in the future. Very upset with Boombah.
Anthony was very professional and proficient in his work. He was very responsive to emails and returning calls. Anthony is also very knowledgeable about the products from Boombah, and his recommendations did not disappoint!
Love this company. Great customer service and knowledgeable about the latest trends. Delivers and I m always satisfied with my orders I would def recommend Boombah and thank you Trish for your great customer service.
Tricia is amazing to work with makes the ordering/purchasing process easy! Our basketball and softball uniforms look great and wash up well. Our organization will be ordering bags, uniforms, and clothing again. You won t be disappointed!
Buy your cleats from someone else. Ordered cleats for my Grandson's for Christmas 2015. They arrived, I wiped the dirt off the box, wrapped them and put them under the tree. Christmas morning they were unwrapped and my youngest told me he had to have molded cleats. Sent them back with return authorization. Ordered the correct type of cleat to be delivered to my Grandson's home in Kansas City. Received nasty comment "returning your worn and dirty cleats" not acceptable for return. Made call to Boombah and explained that they were never tried on by my Grandson because they were not appropriate for his age. Best solution...order your prodigy cleats from anyone else. Worst solution...if you order from Boombah, make sure that everything about your order is correct. If not make sure you take a picture of the shoes and their current condition before any attempt to return them. Lesson learned...Don't buy from Boombah!!!!
Bought a pair of slides at a tournament. My son loved them, comfortable, fun colors. Unfortunately they lasted aproximately 1 month before completely falling apart. I contacted customer service to get a replacement and they never replied! It's too bad because I like supporting smaller companies. Unfortunately will not make mistake again. And will definitely let others know when we see them at future tournaments.
Lori was amazing and so helpful to me! Every question I had she answered perfectly and was always quick to respond to me. Thank you Lori and Boombah for always such good care of Seattle Fastpitch Club!!!
Everything we have ordered from Boombah has been excellent quality, exactly as described and super fast shipping. This last time I had the pleasure of working with Connor Rennels he was a really big help I ordered 6 beast equipment bags. They even came 3 days earlier than normal. Thanks Connor we will be in contact if we need any equipment in the future.
We were very excited about the idea of a new company to purchase baseball items at. Something new. We ordered some baseball cleats,shipping was fast and my husband liked them. It went so well we ordered baseball pants. We ordered a size 36, but received a 38. We had to drive about an hour to return them via FedEx. When they received the pants we received a refund and reordered the SAME SIZE AND COLOR, only to receive a size 38 AGAIN. We were considering uniforms for my husband's team as he is the coach of his own team. That put an end to that consideration. I can't believe it happened 2 times!
Great website to design custom baseball player jerseys, hats and coach polo shirts. Ordering process went smoothly for our team's custom uniforms. Looking forward to seeing the mock-ups!
Bought a tsunami softball bat, it cracked, sent it back and it was replaced after I had to pay shipping for the cracked one. Second bat cracked the exact same way the first one did. My daughter is a rec kid not exactly crushing the ball. Bat was junk.
Boombah has been great to work with for our team uniforms. They re very helpful and their customer service is very responsive. Our rep, Sarah T, was awesome and helped us with our orders, making sure we got them in time for our first season s games!! Thank you Sarah and Boombah!
Ms. Berhens knowledge and professionalism far exceeded my expectations, and I am very appreciative and grateful for having had such a positive interaction.
We were purchasing a somewhat large and complicated order; 3 sets of uniforms and some batbags for our Fastpitch softball teams. I was having some technical difficulties submitting our 3 designs from the web builder. I kept receiving an error code. When I called in to Boombah, Ms. Berhens, greeted me with a warm and welcoming tone, and immediately walked me through a few problem solving solutions. When those attempts didn t work, she took it upon herself to re-create each of the designs and re-entered all 28 players into the system for each of the designs, combined all three designs, along with ensuring our design comments were accurately reflected on our estimate and combined our batbag order, so as to maximize our savings for the order.
Such a commitment to great customer service is to be commended. For that, I can t thank her enough! You can be sure that we will continue to do business with Boombah for years to come.
Customer service is awesome! Lori was always there to help me out along the way, answer my questions, and patient with me as we went back and forth on designs. Thank you for being a company that works hard to make the customer happy!
Sarah has been an absolute joy to work with. Some companies will treat you 2nd rate if they they think you may not go with them, Not Sarah has always treated me like I am number one and wants my business, whether she gets it or not. She has helped put our organization on multiple other levels as well and got us shirts, T-shirts, even sent some samples for our polos to try on. While yes there was returned once they got the shirts back. On top of that IT WAS ALL EXPLAINED BEFORE HAND, which is always a plus. Couldn t have asked to find a better person than Sarah to be working with and having great materials as well. Best of both worlds. I could go on and go into detail with some of the stuff I ordered but would be saying the same things as above.
Terrible policy on jerseys and adding Jersey s, or secondary orders. Ridiculous set up fees and charging prior customers for more jerseys. This company does not care about repeat business, only first time customers. Head over to Big League Jerseys.com for MUCH better customer service and long term partnerships. Don't waste your time or money here folks. Take your money elsewhere.
Horrible customer service! I ordered 11 baseball bags for my sons team, I received 4 and they were the wrong color. I called they were not very nice or apologetic. I eventually got my correct order but it was late. They gave me nothing, not even an apology! We will never do business with them again.
Highly recommend. The quality of the product, the ability to customize, and the turn-around times are all best in class, and the entire organization seems to act with their customer's priorities as their own. I work with Sarah T. frequently who is absolutely amazing at making sure that my organization's needs are met, going above and beyond to help in any way that she can. Can't recommend Boombah or Sarah enough!
I cannot say enough good things about Boombah and specifically our Sales Rep, Connor Rennels. Connor is incredibly easy to work with, helps along the entire process, and is always responsive. We have ordered everything for our travel baseball team from full custom uniforms, to bat bags, helmets, batting gloves, apparel, shoes, and accessories. Everything is top notch quality and is priced very well considering the quality of the products. Our custom orders have always turned out fantastic and were fulfilled extremely quickly. Thank you Connor and Boombah for all of your help. The Bluffton Waves are customers for life!