A G Review of Boombah
Exceptional Customer Service!
Exceptional Customer Service!
Ms. Berhens knowledge and professionalism far exceeded my expectations, and I am very appreciative and grateful for having had such a positive interaction.
We were purchasing a somewhat large and complicated order; 3 sets of uniforms and some batbags for our Fastpitch softball teams. I was having some technical difficulties submitting our 3 designs from the web builder. I kept receiving an error code. When I called in to Boombah, Ms. Berhens, greeted me with a warm and welcoming tone, and immediately walked me through a few problem solving solutions. When those attempts didn t work, she took it upon herself to re-create each of the designs and re-entered all 28 players into the system for each of the designs, combined all three designs, along with ensuring our design comments were accurately reflected on our estimate and combined our batbag order, so as to maximize our savings for the order.
Such a commitment to great customer service is to be commended. For that, I can t thank her enough! You can be sure that we will continue to do business with Boombah for years to come.
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