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B
3 years ago

I searched for a week to find a bulk order of resp...

I searched for a week to find a bulk order of respirator masks. Finally I found that this company had them, so I ordered several packages. I received a call from their general manager a few days later to tell me that they only had half of my order in stock at the moment. He asked if I wanted half my order shipped now, or if I wanted to wait for the full order. I asked him to ship half the order they currently had in stock and ship the rest later. He gave me his word that he d get those masks out to me. A few hours after the call, he sent me an email that included the phrase "The owner of our company just instructed me to not sell those at this time." I called him just now and 3 minutes into the call, he hung up on me.

Long story short, don t work with this company. They accepted my money, confirmed that they had some of my order in stock, guaranteed they would ship it that week, and then cancelled the order. It is very rare and disappointing to come across a business that so blatantly goes back on their word.

J
4 years ago

I ve never been to a company with worse customer s...

I ve never been to a company with worse customer service. You walk in a 2 employees are helping one customer and too busy to greet me or even help for that matter. I even tried asking one of them a question, but to no surprise I was ignored.. wish I could give this company 0 stars. Maybe get some younger people to work the counter that are more in tune to what s going on around them and can at least see a customer walking aimlessly through their store. What a joke

About Boise Rigging Supply

Boise Rigging Supply is a leading supplier of overhead lifting and rigging hardware, towing, tie-down, and fall protection equipment. The company has been in business for several years and has built a reputation for providing high-quality products that meet the needs of its customers.

One of the things that sets Boise Rigging Supply apart from other suppliers is its commitment to providing products made in the USA. This means that customers can trust that they are getting products that are manufactured to the highest standards and are built to last.

The company offers a wide range of products, including slings, shackles, hoists, wire rope, chain fittings, hooks, blocks & pulleys. These products are designed to meet the needs of various industries such as construction sites or industrial plants where heavy lifting is required.

Boise Rigging Supply also provides customized solutions for specific applications. Their team works closely with clients to understand their unique requirements and provide tailored solutions that meet their needs.

In addition to providing high-quality products and customized solutions, Boise Rigging Supply also offers exceptional customer service. Their team is knowledgeable about all aspects of rigging hardware and can provide expert advice on product selection or usage.

Whether you need equipment for overhead lifting or fall protection gear for working at heights - Boise Rigging Supply has got you covered! They have everything you need under one roof so you don't have to waste time searching multiple suppliers.

Overall if you're looking for reliable rigging hardware supplier then look no further than Boise Rigging Supply! With their commitment to quality American-made products combined with exceptional customer service - they're sure not only meet but exceed your expectations!

Boise Rigging Supply

Boise Rigging Supply

3.7