In the many years that I've been part of the Mercedes-Benz Wexford family, I have had nothing but wonderful experiences. The staff is accommodating, knowledgable, and friendly. I'm immensely grateful for all of their hard work and attention to detail.
Phenomenal service, hospitality and experience. Smoothest and easiest car-buying process I've had to date.
I have a Mercedes-Benz dealership roughly 4 miles from my house, yet I choose to drive 65 miles to Bobby Rahal Motorcar s. I don t do this for any one particular reason, but the entire experience, from sales to service. At Bobby Rahal I am always treated well, and their pricing on new vehicles is extremely competitive. With every new purchase I always deal with John Johnson. You won t find a nicer sales person to deal with.
Fantastic buying experience! Awesome, friendly, helpful staff and large inventory. Best car buying experience we have had to date! Bobby Rahal is definitely a 5-Star customer service organization! We will be back again!
I bought my first Mercedes there today and had a great experience. Ask for Sandy Barnhart!!! She s the best!
Smoothest car purchase transaction I ever had. Mark Jacobs had everything ready to go, papers prepared, etc. This is my second MB from this dealership and I would recommend this place highly. Thanks Mark.
Brian has been my salesman for many years and continues to deliver exceptional service. Picking up our car today was no exception. He is very thorough and willing to even come to the house if needed. He is the best!
Fantastic service and very helpful technicians, not like the BMW service centers.
Absolutely awesome experience. My purchase was for my daughter s sweet sixteen gift. Mark Jacobs was and absolute pleasure to do business with. He accommodated my every need. In fact, he went above and beyond what was truly necessary. Everyone at the dealershio was very friendly. Again, great experience and definitely the most pleasurable car buying experience I have ever had. Thank you
Bob Gee and John Murphy were outstanding and made the whole car buying experience very comfortable.
I am a car guy and I have bought many vehicles. The folks at Bobby Rahal (especially Bob Gee and Trent Neely) are the best of the best in Sales and Service. I really can't say enough about the experience!!! I'll be back.
Kevin was knowledgeable and extremely helpful. The management was easy to work with and the process to buy a new car was seemless. I especially liked the concierge service which explained every feature of the car with me in it AFTER I bought it.
Great experience. Purchased my second car through Bobby Rahal and they are unmatched in excellence. Ryan was terrific. If you buy a Mercedes you should ask for him specifically. Patient, no pressure and down to earth. Just exceptional.
Had nothing except the classiest of experience here. Everyone was exceedingly polite, and it made my car-buying experience completely stress-free. There was absolutely no pressure to buy anything. Pete was a fantastic salesman, and when the time comes for me to get a new vehicle, I am definitely going to keep him in mind! I am thrilled with my new Mercedes-Benz, and I have the entire team at Bobby Rahal to thank.
Excellent hassle free buying experience. Our sales consultant, Austin B was very knowledgeable and I would highly recommend Austin and the Rahal team.
Great car buying experience.
Jason and I emailed back and forth for over a month before I even went in for a test drive.
He was very patient, and never pushy, and once I did go in for the test drive he answered every question I had.
But the best experience was how special the dealership made you feel upon purchase.
I can t say enough how great I felt leaving the dealership, and best of all I didn t spend any more than I was quoted by my existing dealer for not nearly as nice a car.
This was the best car buying experience I have ever had. Everyone at the dealership was friendly and knowledgeable. I love my new GLE and will go back to Bobby Rahal the next time I am ready for a new car. Sandy, my sales consultant, made the whole process quick and enjoyable. Thank you for getting me into the car of my dreams!
CLS 550 Thank you John Johnson,, your the best and very patient ,, Thanks to all the Staff as well
If you are looking at being treated like a Queen or King, Bobby Rahal s is the place to go to buy a new car. From the time I entered and greeted, test driving the Mercedes GLS 450, purchasing and picking up my new Benz. As a cancer survivor and single mother, I don t often treat myself to luxuries and let me just saw that I m so glad I did. It was a surprise for my son and they made picking it up a special occasion. They had a large cover over it and a huge red bow on the hood. When Kabby pulled it off my son was like What? Needless to say we are both superb excited . I m so grateful that Bella brought me here. Best car buying experience every. And the video we got of my sons face is priceless. I give them 10 stars!!!
Neither cars nor service come cheap at Rahal, but the service is top notch.
Very good attitude to clients, high variety of after market vehicles
We recently purchased a GLS 450 from Bobby Rahal in Wexford. This is our first Mercedes and we were really looking for specifics around the customizable options. Brian was fantastic in helping us understand what was customizable and understanding each feature. We decided to order a GLS straight from the factory. Then COVID-19 decided it was going to completely ruin our plans which resulted in our order being cancelled. Brian and his team at Bobby Rahal worked and negotiated trades with other dealers until they found us a car that met our requirements. The car is beautiful and the technology in this car is beyond anything we anticipated. We are very happy with our decision to purchase the GLS and even happier to have a team we can trust at Bobby Rahal.
Best Mercedes Dealership in the state. Bought our 17th Mercedes. Always treated great. John Johnson is our salesman and does a great job. Very happy!!!
Sandra did an excellent job getting me into my new GLE. A real professional who understands the customer.
They fired me for having a brazzers sticker on my mad masterpiece Honda. It was my first day and it was merely a sticker. How absurd.
Salesman Pete was Great and the used car mgr Jay was so easy to work with . Both of the guys are so professional .
I was in the market to seek for a new GLK, and I was very impressed with Bobby Rahal. My sales consultant was Joe Szescila. He is professional and amazing! I would recommend Joe over any consultant I have experienced.
Fantastic service from Dennis and his sales team. Met all of my needs and expectations.
Sandy is an amazing salesperson! She makes sure every detail is covered and ensures that her customers are 100% satisfied. I had my best experience ever buying a car! Thank you Sandy for your genuine and wonderful personality. Candace
One of the best dealership ever lovely people great service .
All of the staff was very helpful. Alexa was patient with me and took her time going over the different vehicles. I never felt rushed. It was such a good car buying experience! I would definitely recommend them to anyone looking for a quality car without feeling pressured or overwhelmed, which is easy to feel when buying a car.
Great experience purchasing a pre-owned vehicle from Bobby Rahal Motorcar Company. The entire process was handled professionally - from showing me the vehicle I inquired about, to a fair and quick negotiation process, and pleasant buying experience. John was very professional and pleasant to work with. I hope to do business with Rahal in the future.
Had a wonderful experience from start to finish. Kevin was so helpful and made sure I was in and out buying my new car as quickly as possible and no stressful haggling. I would highly recommend!
If you are looking to purchase a vehicle stop and see Brian he's the best!! Great place stop by today !!
The entire car-buying was a pleasure, with no pressure from Jason, our friendly salesman, and competent efficiency from the rest of the staff. I would recommend this dealership to anyone.
Purchased a new 2019 model vehicle and had great experience buying it. great service, very respectful staff. Looking forward to future purchases here!
Mark Jacobs and the Bobby Rahal team made the buying experience fun. Not often you can state that.
Our experience of purchasing a formerly leased Mercedes at Bobby Rahal (Pittsburgh) started at 5 stars, but unfortunately dwindled down to a 2 out of 5 once our transaction was finally completed, weeks after we had left the dealership. Submitting the loan information online was quick and easy, and that was the best part of the experience. Working with salespersons can already be challenging and tedious, due to their chameleon like nature and efforts to woo you into a sale. Bob's mirroring attempts were rather off putting, stating that he turned down a scholarship to engineering school to be a car salesman, because he was too smart. This only knocked the experience down to a 4 out of 5, this is expected at dealerships, even though it is annoying. Filling out the paperwork went as usual and there seemed to be no issues. Upon getting the car home, I noticed some scratches on the lower side of the car as well as a scrape on the bumper, which was also loose. I did a closer examination of the photos of the car on the website and noticed you could actually see the scrapes and scratches in the photos. Around the same time, Bob reached out to inform my husband and myself that he had missed a few signature spots on the paperwork and he would need to mail it to us to be completed and sent back. I told him about the issues with the vehicle and he insisted that I somehow hit something or was hit in 2 different places without realizing it, while it had been parked. We found this extremely rude and definitely not the response you would expect to get from a luxury car dealership. After having exchanged multiple texts about the scratches and paperwork, Bob became progressively less helpful and rude. Eventually, I had a third party, who is a professional videographer and photographer, examine the photos on the website and the photos that I had taken, even with different lighting and angles, they were able to spot the imperfections and even mark them in comparison photos. After viewing the photos, Bob finally admitted that yes, they did not properly go over the car like they should have once it was turned in by the previous owner. Instead, choosing to do a quick turn around and get the car back off the lot. After many rude calls and texts, I told Bob to stop contacting me. That once the car was repaired, he would receive this paperwork. Bob insisted on continuing to call and text my husband and myself, refusing to pass this issue onto his manager and even feeling the need to tell me how rude and inappropriate my language was. After 2 more weeks of this, the car was finally picked up to be taken back to the dealership for repairs. The person who picked the car up asked to be shown the spots with the scratches and scrapes and he had no problems viewing them in the sunlight and marked them all down for repair. After another week, I finally got my car back, cleaned and repaired, as it should have been when we made the purchase.
We had previously purchased a BMW in Kentucky, BMW strives for excellence in every single thing they do, even when it comes to something as small as the snacks in their waiting area. We were expecting the exact same or even a better experience with Mercedes, and Bobby Rahal's failed miserably. My daughter even purchased a new Kia from a Kia dealership 2 weeks after our Mercedes purchase and she was treated amazingly and her salesman went above and beyond for her. After the month long ordeal that we've had with Bob, we would never recommend this dealership to anyone. With all of these issues, management did not reach out once, giving us the impression that they didn't care or that Bob didn't tell them about these issues. Bob spent weeks sending harassing texts and calls, in an attempt to save the dealership $250 in repairs that they ended up doing anyway. We drove over an hour from Ohio to the Pittsburgh dealership because of the name and expected service. Anyone in the market for a Mercedes, please take the time to drive to one of the other luxury dealers in the area, the drive will be worth the lack of stress.
Great people make a great dealership. Kabby is awesome.
Good service department. Scott is especially helpful and knowledge and I rely upon his assistance. I highly recommend him.
Great experience!!! John J & everyone else @ Bobby Rahal were so nice to work with & the negotiation was by far the best. They help make you feel welcome from initial hello throughout the entire process. And I have a that I absolutely . Many thanks to John, Keith, James & team for being outstanding!
Over many years I have purchased quite a few new vehicles....With that being said, I will tell you that dealing with Bobby Rahal Motors has been a great experience. Pete Bovi and the entire staff and service department could have not been any more courteous and helpful. Over all I would recommend that anyone looking to purchase a new or previously owned vehicle it would be in their best interest to stop by Bobby Rahal Motorcar. I don't think you will be disappointed.
Ed Tanski
Rahal is great.
Jay does a great job running Sales.
The service department services the customer and the car.
One word - excellence! And not to mention they sell the best cars in the world
I got there at 8am for recall that was supposed to take 20min. I also told them to fix the emergency brake. Three hours later they told me it was not even looked at yet. I said l would wait. After about an hour they told me they would have to order a part for the emergency brake and could they keep it for 2days. I said no ,I would come back when they got the part.
My experience with Rahal for the purchase of my new GLA was wonderful -- easy from start to finish. Brian Darcangelo provided excellent service, was very knowledgeable, and kept me up to date on the available options at the end of my lease. I appreciate all that he did. It is the second vehicle we have purchased from him. I love my new car.
Great sale experience no hassle. Alexandra was a pleasure, answered all our questions and actually found our dream car!! Rahal service is excellent also which is why we returned to the dealership for a purchase.
I have been a customer of Rahal Mercedes for many years. Their service has never disappointed. They seem to always go the extra mile to ensure you have a pleasant experience. Their pickup and drop off service is also extremely convenient, and it's nice they offer that for even the little things like oil changes. I'm 45 minutes away, so it is a tremendous time saver.
Our recent experience buying the Mercedes GLK was wonderful. Kyle was very knowledgeable. He answered all of our questions and made us feel very comfortable. My husband and I would definitely recommend others to this particular car dealership. Kyle made us feel like family we truly appreciated that. We were introduced to many others who are a part of this team and everyone was very kind. I love my new car and would like to say "thanks" to everyone at Bobby Rahal!!!!!!
John Johnson exceeded all my expectations! He even delivered both cars to my house and he had everything ready to sign and go! He then spent as much time as I needed going over the entire set up of new vehicle iPhone and merecedese connect me app. He did an excellent job and I highly recommend Bobby Rahal s service and definitely ask for John Johnson!
Drove 2 hours to get the car that I called about and they sold it 30 minutes before I arrived. Sales lady said she didn t have my number to call me! Never offered an apology or even tried to propose an alternate car. Really bad business practice. Not very ethical!
Great service. Friendly and not at all pushy. Even the manager came out to great us and helped me wrangle my kiddos when they were getting bored!
Brian was very thorough and efficient. 5 star experience. They even stayed late without complaining!
Heather Parsons was very easy to work with and explained everything to me and answered every question I had. I would deal with her and the entire Rachael Wexford staff any day.
I would not buy a vehicle from Bobby Rahal Mercedes. They judged me based on my appearance. I would recommend Smail Mercedes, they will treat you fair and they will not judge based on physical appearance.
My wife and I have been shopping for a vehicle for some time... The Bobby Rahal dealership, by far, gave us the best buying experience. Alexa was very professional, easy to deal with and super friendly. Sandy (SM) answered all of our questions to help us make the best decision and Kim (finance) was also amazing. I would recommend this dealership to anyone in the market for a new or pre owned vehicle.
I had a fantastic experience dealing with Bobby Rahal. Chris was fantastic to work with and they were very accommodating.
Bought my 1st Benz on my birthday ! Was a great experience all around .
Great , friendly staff and very knowledgeable !!
Have now leased several cars through this dealership and always had a wonderful experience. Bob Gee is a great salesman who is both knowledgeable and friendly!
Everyone at Bobby Rahal is friendly yet professional. We were well taken care of - easy, painless process. Would highly recommend to anyone looking to be treated like they're special. Thanks again Brian!! A+++
This is the third vehicle we have purchased from Brian Darcangelo and he makes the process very enjoyable. He is probably the best sales consultant we have ever dealt with.
I recently traded in my 2014 E350 4matic Mercedes Benz in at the Bobby Rahal Wexford location and it was a wonderful experience. Having been to the Baum Blvd location and dealing with Elishea ( she s the best ! ) and JT (he s awesome too ) I kinda figured it would be top notch. And I was right . They made me feel very comfortable and taken care of . From Nicole greeting me to Josh helping me with my transaction to Roger being more than fair and Kim explaining everything thoroughly to Tyler meeting me at my new purchase I was given first class treatment . Everyone was very cool and down to earth and friendly . It went smooth and easy . Honestly it was a lot of fun . I am usually apprehensive entering a car dealership but I ve been to 2 of Bobby Rahal motorcar company locations and can t speak highly enough of my experience. I recommend anyone who is considering a new or pre-owned vehicle to go to these guys first . You will be happy you did . And I thank the whole team for treating me right .
Mark Roberts got the deal I wanted.
Trent Neely, John Murphy great people tp deal with. Bought 3 MB here.
Brian is the
Best!!!!!!!!
It was an amazing experience, buying our Merc GLE at Bobby Rahal (perry highway). Rob was our sales agent and he was outstanding! Definitely recommend this place to anyone!
Buying a used 2010 Mini Cooper Clubman S through Chris Shrieve was an excellent experience. I live in Wisconsin, and Chris handled all communication quickly and professionally. He lead the process of buying long distance so smoothly, going above and beyond so that when we flew in to get the car, everything was set. The car was represented honestly and thoroughly, and we loved driving it back from Pittsburgh to Wisconsin. I give Chris and his team at Rahal Motorcar the highest recommendation for their excellent service!
Could not have asked for a more helpful, friendly, and comforting experience with ALL of the staff members here. One of a kind dealership that will make you not consider anywhere else!
After a phone call from Trent, the general manager, I have adjusted my review. I have been servicing both my Mercedes' since 2008,
I found this truck on-line at Bobby Rahal Motorcar.
Salesman Austin was great to work with. Answered all of my questions without any issues. Great guy to work with - highly recommended.
Kabby was very helpful. He is really good at his job. Thanks for all your help I'm happy with my new SUV. The finance manager was also very helpful. They both explained everything to me about the car and were very nice.
WORST customer service in 2017!!!
My locks, all of a sudden, stopped working! So even though I usually go to Mercedes-Benz Pittsburgh, I decide (because of schedule) to go to 10701 Perry Highway.
My AMG was almost immediately took in for service! After approximately 30 minutes, service personnel, comes to me and proceeds to explain what could "potentially" be the problem! I am thinking that he is about to get my authorization to fix the issue! But THIS GUY, gives me SIX pages of diagnostics, then tells me it would take him about 3-4 hours to pinpoint the problem and where "I" should start searching for the problem at! When I "sarcastically" repeated what he said: "So, I should check the doors first for leaks!" He tells me yes!!!
I did not know that I was taking my AMG in to be told what MIGHT be wrong! I THOUGHT that I brought my AMG to you to FIX! I THOUGHT that is why I had this $1000 cash in my pocket, PLUS my visa card for any extra! But instead, I was charged $63.11 and sent on my way with SIX PAGES of MAYBES!!! Guess I will NEVER go here again!
Excellent experience! Friendly, efficient and honest people to deal with. I highly recommend Team Rahal.
Great experience with professional and friendly staff!
The staff is amazing here. Chris, my sales rep was top notch. Great vehicle, great place.
Great service department. Very responsive and helpful.
Alexa s personality often makes you forget you re at a car dealership and instead like you re in grade school again with the cool teacher that makes you feel awesome. She is my go to for all future car sales
Outstanding service. This is the 2nd GLC Coupe my wife and I got this year. I liked her s so much, I had to get one for myself. I could not ask for a better Sales man Pete Delli Bovi. I told him exactly what I wanted and he had the car waiting for me. Thank you Pete and Bobby Rahal.
I just bought a E-300 from Bob Gee, and I couldn t be more appreciative. The service was always friendly, prompt, and so easy.
I m not sure I ll ever buy a car from anywhere else, because this experience was easy and pressure-free!
Thanks, Bob!
I wish they have worst than one star, because this place honestly nothing but a rip off. I never did a review before but I really Hope people will see this and pick other car dealers to deal with. They will always charge you more in this place, they ve charged me for things I never requested and never had issues with, so please always watch your invoice very carefully!
Hope this place learn and try to be honest if not hope you lose business like you lost mine.
I had the pleasure of dealing with Bob Gee for the purchase of my first Mercedes Benz. His knowledge and demeanor were exactly what I was looking for in a salesperson. I was never pressured. Bob made the entire process comfortable and easy. I feel like I purchased from a dealership that will do their best to keep my car performing at a high level for a long time. Be sure to tour the facility as it s impressive how neat and orderly each department appears to be. I ve never seen a garage area so clean. I would say the combination of the salesperson and the impressive nature of the dealership and their facilities is what set Rahal apart from their local competition. My wife has been a BMW person for over 20 years. She was also so impressed with how things went for me that she is close to purchasing her own MB. We just can t say enough at this point.
Brian (and truly, everyone I ve come into contact with thus far at the dealership) is non-pareil. I genuinely felt like I was discussing the pros and cons of this purchase with a long-time friend, certainly not a car salesman . His product knowledge is superb, down to very minor details. Far and away the most enjoyable vehicle purchase I have ever experienced. Thanks, Brian!
Absolutely wonderful experience from the moment I walked in the door to when I left with my new vehicle. John Murphy made it such a pleasurable experience, so knowledgeable and attentive. Sandy and Alexa provided an easy transition through the sale and delivery of the vehicle. Felt like a family experience!
Once again Bobby Rahal and Heather Parsons exceeded my expectations. I was taken care of the moment I dropped my car off for service and decided to look at new cars. I left with my dream car and all thanks to the amazing work and service of Heather Parsons and all of the Bobby Rahal employees. This is my second car with Rahal and Heather Parsons and I will always go back to both. She works hard and diligently to get the deal that works for you!
bobbyrahalmotorcar.com
