Bobby Rahal Motorcar Co. Reviews

This was just a wonderful experience overall! Sandy Barnhart is such a pleasure to work with. She's knowledgeable and professional but most of all, she's committed to make your experience just a really happy one. Also, a special thank you to Trent Neely for his help. This is just a great organization.

I waited awhile to write this review in hopes that something would change my mind about the last experience I had with my purchase from Bobby Rahal in Wexford. Nothing has changed with my opinion in the 3 months that I have owned the car and have had to deal with this dealership. I give them 2 stars because my first purchase was pretty good and things went well after the sale but the second time around was completely different. My sales person was very disrespectful after I made the purchase and had some minor problems wit the car. The Sales person and service department lied to me a few different times via text message about the repairs on the car. I would not say to completely avoid this deanship as I know my experience this time around is not the normal for them, but I can not say that I am happy or will be rushing back when it comes time to purchase another car or to service my current car.

Very professional, pleasant staff.
Highly recommend.
It doesn't get any better than this.
A special thank you to Jacob Mowery in the service department for making our experience there today quick, efficient & enjoyable.
Great job! Thanks!

Trent the GM and Pete Deli Bovi our sales consultant treated my wife and I like gold and we were only buying a used car. Need I say more..

John and the entire team at Rahal Mercedes made this buying experience a painless one. John quickly found the car we were looking for and kept us updated throughout the process. The negotiations were fair and open and the delivery was seamless. Thank you for going above and beyond during these difficult times.

I purchased a preowned C300 here several years ago and they still always accommodate my needs. They are willing to make last minute appointments, finish their service quickly, take a look at things and find no issue and have no charge. Furthermore, they always have a loaner car available when requested-- even for a short service appointment. I trust the work that they do and appreciate their client-first attitudes. I highly recommend Bobby Rahal for all purchasing and service needs!

If you do not need a rental car, they have a comfortable sitting area where you can serve yourself to complimentary beverages and rent an iPad.

Before I start this review, one important note to ALL Auto Buyers is please read this review in entirety. It may be long but its worth the read.
My family came to this dealership looking for a Good Vehicle. From the time we entered to finishing it, it was like being at home.
The customer service was Top Notch.
Special credit goes to the sales person Alexa Sarsfield who made us feel relaxed and comfortable. Alexa was as patient and polite as the Amazon s Alexa.
Please dont think, I am a easy customer. I am a very picky customer (more precisely a nit picky customer). Satisfying a customer like me, and sending me home very happy is not a easy feat to any dealers.
I have been to many dealerships over my 30 years of buying cars and NEVER SEEN a dealership experience like this.

I dont just write reviews for the heck of it. Unless I notice something unusually special or unusually non-special, I dont write reviews. I did notice something special here for me to write this.

At this dealership, everyone whom I came across Excelled! This includes Sandy the Sales Manager, Tyler the Title guy, the young Gentlemen who explained the Car operations, and finally the Amazing Alexa , all did their part in perfect symphony.

We live in Ohio and travelled 3 hrs to do a purchase here.
Why travel this far when there are 17 Mercedes Benz dealers on my route to here? You will know the answer when you get here!

Concluding Remark: When its comes to buying a car, NO Dealership can come CLOSE to Bobby Rahal.

Prior to purchasing my Range Rover this year, I owned a Mercedes and I can not speak highly enough of Bobby Rahal in Wexford. The old saying "time is money" really applies to my line of work and their pickup service has been a God send. They really go above and beyond when picking up your vehicle for service and have the most personable employees to work with. My only negative experience was when they picked up my car for service on a Friday they said they would have it done prior to the weekend, but that ended up not being the case. It did give me a chance to enjoy their rental car for the weekend, which was a different model than mine. I must say I love the whole Mercedes line and if I were to go back to a Mercedes vehicle, Bobby Rahal is where I would go.

Brian was great to work with, and met all of our goals in finding the car we wanted. Very efficient, friendly, and understanding of customer needs. Brian, as well as all other employees who helped us with our deal, were pleasant to work with and very knowledgeable on finances and information. Thank you for another great experience at Bobby Rahal!

I have have worked with the people at Bobby Rahal for the last couple of years through 2 different vehicles and I can't speak highly enough of every single person I worked with.
Sandy Barnhart and Alexa Sarsfield both deserve a shout out for making the purchasing process as painless and fun as they were able to, especially considering these days of covid rules.

Best service. No wait. I was treated with class. Everything was perfect. I actually loved taking my car in for service.

Really great experience purchasing my car at Bobby Rahal in Wexford!
I m impressed not only with the beautiful showroom and of course the vehicles, but also with the professionalism and knowledge of everyone I ve dealt with over there. I wanted to especially acknowledge Sandy ( sales), as well as Nicole ( product concierge). Both extremely knowledgeable and a pleasure to deal with.

I have been coming to this dealership for many years both for service and sales. They are out of my way but definitely worth the trip because everything about this dealership is top notch, and I would recommend them to anybody. Everybody in service is always very helpful and Kabby in sales is the best of the best!

Great customer service by Alexa. They truly are service-oriented. Fantastic experience!

Great car buying experience at Bobby Rahal. No pressure sells or a lot of haggling. Robert Farrell was our sells associate was fantastic. He was attentive to me and my wife s questions and concerns . This is my forth purchase from Bobby Rahal. Great service.

Bob is top notch and knowledgeable. He conveys the multitude of choices and options and lets the excellent product line speak for itself.

Rahal always does a great job Dave Gutherie is always very helpful and Seth Fleming is the best technician

Always treat me well when I go for service on my car. Having the loaner is the best!! Keeps me on the up and up as far as what I am looking to purchase in the future.

Always friendly service, they know how to make everyone feel important.

I was very happy with the professional, courteous service that we received.

Cabby is a ROCKSTAR BOSS who make this whole experience incredible. Got my MB for my birthday, and he made sure all the special touches were present.

Thanks for everything Mark I m so happy with my new M6 you did best for us

Mark Jacobs has to be the most informative and caring Automotive Professional Ive ever dealt with. Through the purchase, delivery and onboarding process he was exceptional. Brandon our vehicle utilization trainer was on-point and ever so friendly as was Tyler during the financing and after care choices. The staff at Bobby Rahal Wexford is A plus!

This is the 4th vehicle I've purchased here. Sandy Barnhart is the best sales person. Their maintenance is second to none!!

Worked with Heather & John to order our new GLE 580 and after a few anxious months, it finally made it to my driveway yesterday! I couldn t be happier with my new ride, the deal we worked together, and the excellent customer experience with their team. Kim helped make the financing smooth and simple and James took the time to help us learn all the new, fun features during delivery! Well done Team! Excellent customer service!

I don't know that I've ever had an easier experience buying a car. I did a lot of research upfront and knew what I wanted, and was able to pick out the specific C300 I wanted using the website. I worked with Joe, who was excellent in helping me get my dream car. I was in and out in two hours time, driving off in my new 2015 C class. The dealership personnel were very friendly and appreciative of my business and I'm grateful for all of Joe's help in my new car purchase. My next purchase will definitely be from Bobby Rahal Motorcar Company!

Out of state purchase. The sales process itself went smooth, however when I needed follow up from the dealership to complete forms necessary to register my vehicle in the state where I live, I was very disappointed with the lack of follow up and the multiple attempts at contact I had to make to find out the status of the forms. Once the sale was complete and my check was cashed, I was no longer their priority. Now I am spending time doing lots of legwork on my own just to get my $70k car registered in my home state.

What a wonderful experience working with the people at this dealership. I would highly recommend doing business with them.

I give all the credits for my great experience to Austin the sales specialist at this dealership.
He was always available and very welcoming.
He tried his best to find the best deal for us.

I can't say enough good things about Bobby Rahal in Wexford Pa. My sales consultant John Johnson was extremely helpful and patient with me. He found me the perfect car that I am in LOVE with. I would highly recommend going to see John at the wexford location.

Bob Gee does a great job as does the Rahal dealership. If you are think about a Mercedes Benz, make sure you talk to Bob.

By FAR the best experience I ve ever had buying a car! Everyone at Bobby Rahal is so nice and helpful. Specifically, Mark Jacobs, Keith, Brady, and Brandon were fantastic. I will never work with a different dealer again. HIGHLY recommend!!

Everyone is incredibly friendly. Buying my E-300 from them was almost as easy and pressure-free as running to the grocery store

After several vehicle purchases over a handful of years working with Kevin and the team at Bobby Rahal was an amazingly smooth, and seamless process. The exceptional professionalism and courtesy Kevin provided us was appreciative. Will revisit for future vehicle needs. Check them out everyone. You won t be disappointed.

Our purchasing experience with Bobby Rahal Motorcar Company in Wexford was pleasant and easy from start to finish - from my internet inquiry, until we drove the vehicle off the lot! They were super friendly and courteous and worked with us on payment and got us a terrific deal on financing. Our salesman, Mark Jacobs, was very knowledgeable about the vehicle and answered all of our questions. I would recommend this or any Bobby Rahal dealership, as we personally have dealt with two of them. They are far more kind and go out of their way to help the customer, which can be VERY hard to find these days. We had a tough time even getting a response from other dealerships when inquiring online or even via phone call. Mark responded to my e-mail inquiry within 20 minutes, and we ended up buying the vehicle from him. EXCELLENT CUSTOMER SERVICE!

Great dealer. Friendly staff, good selection of cars, great location.

Living 5 hours away they made buy experience very enjoyable and easy. Car was better then expected very happy would do business with again...thanks Chris.

Rahal was amazing! Heather Parsons and John Murphy are top notch! They go above and beyond to make you feel like a part of their family. Best car buying experience by far.

We just bought our second vehicle from BobbyRahal Mercedes because the quality of this dealership exceeded our expectations. Our salesman Brian is probably the best in the business and he made sure with a fantastic amount of time and patience that we were very happy with our final purchase. Follow up here as been excellent and well will be back! Thank you BobbyRabal.

My experience leasing my second Mercedes through Rahal in Wexford was fantastic. Heather goes above and beyond to make the experience all about the customer and advocates for you every step of the way. I used to hate car buying experiences because of the pressure to make decisions. Heather changed my perspective and any negative connotations around pushy salespeople are gone. Five stars.

This place has efficient service mastered -- from the moment you arrive to arranging a loaner. They even called me the next day advising everything was fixed and offered to come to my home to drop it off and pick up the loaner.
My vehicle was 2 months past warranty. Because I had such low mileage, they asked and received permission from manufacturer to repair the power roof hydraulics at no charge. Good things like this just don't happen to me.
Very impressed.

This is the 4rth car that we bought from BRIAN DARTANGELO. We like him so much, we keep on coming back. Brian is attentive, thoughtful, very knowledgeable and explains things clearly. Another reason that we keep coming back is because of the over-all "Bobby Rahal experience". They excel in sales, service and attention to the customers needs. OVERALL, A GREAT ORGANIZATION.

Tom & Jan Franks

Brian cannot be a better car salesperson. He has vast knowledge on the car we bought, transparent about prices, accommodating, and super efficient. I don t think we could be any happier with the purchase and Brian sure makes the decision even easier. I would be very happy to recommend him to anyone.

I purchased an auto from Bobby Rahal, Kris was
My salesperson. Totally professional approach. Made this purchase very easy. Keep up the great work.

Management, sales and service have been excellent to deal with over the last 3 years and I look forward to that continuing. I'll miss my 2017 Mercedes but look forward to enjoying each mile with my new 2020.

This is a 100% quality team. Auto purchases can be a daunting, yet all of the paperwork was prepared beforehand. I had to travel in excess of two hundred and forty miles - three hours to reach Bobby Rahal dealership and the entire team assisted me once I arrived to receive my S560! I d like to give a shout to Bob Gee, John Murphy, Kim Mills, my vehicle feature guide (sorry I can t remember the young man s name), Jay from pre-owned vehicles and the entire service/detail team!
Five stars guys! Five stars.

I recently purchased a 2018 Mercedes!! I am extremely satisfied with the fantastic sales and service at Bobby Rahal Mercedes of Wexford, Pa. Jason Czado provided excellent service from beginning to end. Great buying experience!

I ve been to a few dealerships looking for a new car. Bobby Rahul dealership and Kevin our salesperson were the best!!

Great sales experience and excellent service .
They go out of their way to provide a positive experience

Great service, Lyndsie always made sure we were comfortable and took care of everything.

My salespeople, Heather, was exceptional in the entire process. I ll definitely return to Rahal MB for my next car an see Heather again.

Everyone is always extremely nice and helpful. Brian Darcangelo is the best. He always goes above and beyond. Thanks to all the fine people at Bobby Rahal.

Staff is always welcoming, friendly and very helpful. I get parts here for my classic 84 and 85 diesels. The parts guys and gals are extremely helpful and patient, looking up and ordering what I need.

I purchased my MB out of state and when it came time for my first B service, I found this location online. Everything from the time I called, to the service drop off, to the loaner, to the service updates from my service advisor, to the pickup, was seriously fantastic. When taking my vehicles to dealerships for work in the past I always felt like I was getting ripped off or that they would find little things to get more money out of me but this was simply not the case. This location is one I know I can trust. My service advisor Matt kept me updated all morning and went above and beyond making sure all questions were answered. The level of care from absolutely everyone that I encountered during this visit was top notch. The guys that I met when I dropped it off and picked up the loaner made everything so easy and smooth as well. Thank you to everyone at this location for being so amazing, you guys all deserve more than 5 stars!!

I've now purchased two vehicles form Bobby Rahal Mercedes and I would highly recommend them to friends and family. They are always courteous and professional, and have helped me throughout the past 10 years.

Great experience, Chris was very helpful and went the extra mile (literally) to put me at ease with getting my new car.

great place to get your vechiel, and the staff is very knowledgeable and helpful in acquiring a new vechiel.

sue

My parts were in stock and the wait time was reasonable.

The folks at Bobby Rahal make car buying a true pleasure! Mark Jacobs and the rest of the sales team went well above and beyond to ensure that buying a car was a great experience for my daughter and me. For anyone leery of car shopping, I suggest that you owe it to yourself to experience the superior customer service Bobby Rahal provides.

My experience was wonderful from service, where Patrick got us a loaner that I would possibly purchase to my final sale which the manager Sandy helped where needed and Alexa closed the sale. Alexa test drive a car with us as well as gave me financials and specs on a few that I liked. It was a nice touch to wrap my first Mercedes like Christmas - thank you Wexford Bobby Rahal team!

This is my third Vehicle from Bobby Rahal Mercedes! Always top notch in everything they do. I highly recommend Brian Darcangelo. He is always on his A-Game. Thank you Brian!

Brian Darcangelo was our shining star in our quest for the best! He shared valuable information on the vehicles we were interested in acquiring and gave us the best service we have ever had! He made the buying process for my wife and I as fun as it was constructive! And Tyler breezed us through the financials to complete the enjoyment in record time! Thank you from Dennis & Joan.

Horrible customer service. They will lie to you. Do not shop here unless you want to overpay!

I would recommend to any one.!!
Special thank to John, the floor liners and especially that cargo matt could not have made me happier and shopping experience any easier

Wonderful dealership! Smooth & professional transaction to get my wife s car. Had the privilege to work with the general manager(David). World class GM that went above and beyond throughout the entire process. 5 star

Our experience was extraordinary. They addressed all the details to make it special.

Fantastic sales experience from start to finish! First class dealership and Brian Darcangelo was great to work with.....we'll be back!

I had a great car buying experience. Brian Darcangelo is very knowledgeable and made the whole process fun and extremely easy. He took the time to understand what I was looking for and found it. Make sure you go see Brian to purchase your next Mercedes!

Pete was great to deal with and delivered everything you would expect from Mercedes Benz.

First car purchased here for our daughter. Our sales consultant Josh Porter was brand new but surprisingly knowledgeable and quite helpful. As promised James Little the product Concierge followed up with us to come to our house in order to program all three garage remotes and go over features in more detail.

This dealership is plain and simply the best!
I have bought many cars ,from many dealers, and THIS one is at the top of the heap.
Bob Gee and John Murphy are top notch Mercedes ambassadors! They have a deep knowledge of the product and know how to take care of the customer.
I am in the process of purchasing another car with the dealership, and I know it will be great.
Ownership/Leadership in this company is also great. So customer focused! I appreciate how they take care of their customers and want us to come back for more!
BTW it doesn't stop at sales, the service department goes out of their way to make the process smooth, accurate and complete.
thank you All.

Great salesperson (BobGee) and fantastic deal Entire dealership is outstanding.

My wife and I recently purchased a 2016 GLE- 4 Matic. We had previously been Lexus owners, but decided to see what Mercedes had to offer. We were very pleased with the salesman, Kyle, and expertise exhibited by all of the staff.
The shopping experience was a pleasure..... sorry Lexus, we are now extremely pleased to be a Mercedes customer!

Matt and Ryan did a great job of facilitating the warranty repair on my SLK. Parts arrived quickly, and the fix was accomplished at the scheduled time. The loaner was clean and comfortable. Oh, and the fix worked! Thanks guys. This is a great service department and worth the drive from Wheeling.

Bobby Rahal Mercedes was a pleasure to work with! All encountered staff were knowledgeable and pleasant, making our experience an excellent one!

We always have a pleasant experience with Bobby Rahal Motorcar Company and we have been buying there since 2006. 6 Mercedes and 3 S Classes. If you go, ask for Bob Gee, honest, looking out for you and practices the Golden Rule. Very important.

Great part of the community. My family and I enjoy the Vintage Grand Prix and the Bobby Rahal tents - looks like we will be visiting the Volvo showroom!

I just purchased a 2015 S-Class Mercedes. My salesperson Chris Shrieve was very knowledgable and easy to work with. This is my 3rd one from Chris. He gave me the car I desired and the correct financing option that was best for me. This is my 3rd S-Class from Bobby Rahal. The reason I keep going back is their excellent service. Crystal Fleming (Service Manager) and Pat Baer (my service liason) are the best you can ask for. That is why I will stay in a Mercedes

I have had a Z-4 and a 535i Xdrive that were serviced by Bobby Rahal BMW, the service was awesome. Last week I traded the 535l xdrive in on a 2013 S550. I dealt with John Johnson. I saw a 2013 S550 on the Internet. I met with John and had a deal worked out. I found out that the car didn't have an option I wanted. John informed me that they had taken an S550 in with the options I desired. There were some minor things I wanted taken care of, John told me they would be taken care of and we made an appointment for the work to be performed. There was a gentleman that did an awesome job in explaining the operations of all the electronic systems of the S550. We own a condominium in Myrtle Beach and we visited the MB dealer in Myrtle. On the spur of the moment, we purchased a 2013 SL550. There was no comparison in the explanation of the electronic system by their personnel! Bobby Rahal 's representative was by far, more knowledgeable! He gave me his card, which I placed behind my sun visor and told me to call him if I had any questions. John and the electronics guy were superb. I also talked to the gentleman in the parts department regarding tires for my SL550 and he was very helpful.

I greatly enjoyed my buying experience and I normally despise car buying....

I Have owned a Mercedes for 8 years and have dealt with some snobby car sales man. I don t fit the bill when it comes to looking like I should be driving a Mercedes but I was treated with the up most respect. I am a big bearded hoodie and jeans kind of guy and I was treated just as good as a man that could buy the most expensive car on the lot. My car sales man was Chris Shrieve and he was great and honest. Their was no pressure sales and the experience was excellent i would highly recommend them and will dealing with them when I purchase another car.

Jason is awesome to work with. Made this experience for me seamless and at ease. I highly recommend him and this location for their services. I love my car!!

This was my first time buying from Bobby Rahal. My husband and I visited them over the summer but were unable to come to a deal. We went back last week and to say Keith Kroner and Sandy Barnhart earned our business is an understatement! They are professional, courteous, and went above and beyond for us. Sandy is a dream to work with and always has a smile on her face! Keith is honest, fair and incredibly patient. I traded a GMC SUV for an E class sedan and have no regrets! Thank you to the Bobby Rahal team for making my first Mercedes Benz purchase all I hoped it would be and more!!!!

Professional Sales Team. Excellent Customer Service!!

I had the best experiences of my years of buying a car. Mark Jacobs is a awesome salesman, he made the process sweet and smooth. Thank you so much. I love love my C300 Coupe.

Bought my first Mercedes! In my opinion, this dealership stood out from other Mercedes dealerships. They are not snobby and very passionate about their customers

Heather P. was an absolute delight to work with. She was able to coordinate with my husband and I in two different locations across the country, as we purchased a car for our son in PA. Her and the team's diligence to have everything ready to go for us and ability to be agile is phenomenal and top notch. Thank you Heather and team! - Cheers, the M family