Brian was an absolute pleasure to work with! His customer service was second to none. He went above and beyond to make us feel valued and appreciated. He is extremely knowledgeable, personable, non-salesy, and professional. We enjoyed the experience from start to finish and look forward to doing business with him again in the future.
Pete and the whole team are amazing every time we go in there. This is my third purchase from them and I couldn t be happier!
We had a great experience getting our Mercedes from beginning to end at Bobby Rahal. Service was top notch. They were not pushy and made sure we felt comfortable with the new car once delivered. Would highly recommend !!!!
Everyone likes to get a new car, but who wants to go through the car buying experience? I knew I wanted to get my car from Bobby Rahal in Wexford, primarily because of many years of experience with their top notch vehicle maintenance service. My salesperson, Ali, came highly recommended. From the moment I met her, she assured me that my experience would be easy and transparent. Well, between Ali and the sales manager, David, the process was fast, painless and efficient. They took the time to listen to me and had a good understanding of what I was looking for in my next vehicle. They were patient, friendly and knowledgeable. They answered numerous questions and kept in touch providing updates as needed. Overall, I couldn t be more pleased with Bobby Rahal. Every person you encounter when you visit this dealership greets you with a smile, is friendly and professional! This includes my service advisor, Patrick, and Tyler- who helped me become acquainted with my new vehicle. Thanks team Rahal, for providing me with an experience that keeps me coming back!
Bought my car there in 2014. Sales was informative, patient, and very helpful. Have had all the service done there and the service is absolutely unmatched. I'll buy my next car (of 4) there just for the great service.
Great customer care and a terrific on boarding experience with the car!
My wife and I were set on a Cadillac Escallade until we went to Bobby Rahal Mercedes. Kyle Henny was our salesman and he was fantastic! After test driving the GL450 I was sold. This was by far the best car buying experience I have ever had. I would recommend this dealership to anyone and everyone!
Sandy Barnhart is the best salesperson I have ever encountered. She is extremely customer centric. The entire staff at Bobby Rahal is excellent. Best buying experience I have had in a long time. Highly recommend. So good I bought a car for me and leased another for my wife!!
This is where my car goes (period), first class all the way!
My husband and I were doing a national search to find a Mercedes GLS that matched what we wanted, and we found it at Bobby Rahal. Our salesperson was Rob Farrow, and he was very professional, being extremely responsive to all our questions and inquiries. Even though we were calling from out of state, Rob provided the same follow-through you would expect from a face-to-face shopping experience. Other dealerships would take our inquiries then leave us hanging for days, but Rob was always prompt to reply and got us connected to other folks at the dealership when needed. A+++ for service. We had a very positive experience at Bobby Rahal!
Great service. Mark and Roger are extremely responsive and customer-oriented.
Excellent experience all around. Alexa our sales consultant was outstanding. Highly recommend this dealer all around
The staff seemed a little off their game. Austin missed a couple key items upon delivering my 2007 C class. Great car though.
Dealing with these guys was a great experience...Got exactly where i wanted to be and sold me a great car...would definitely recommend...Thanks Josh
First experience with a MB dealership. Bought the 320 4matic at their Shadyside location and have had it serviced at their Wexford location. The buying experience and their customer service is off the charts. Dedicated service advisor, pick up, delivery, loaner car availability, keeping customer informed at all stages, follow up, price, really world class pampering. I could do it myself, but with this quality of service why would I?
Joe Szescila at Bobby Rahal Mercedes did a great job presenting the CLA250 and is the best car salesman that I have ever dealt with. Bobby Rahal is fortunate to have him.
I am totally in LOVE with my new CLA 250!
Thank you Joe & Bobby Rahal for taking such good care of me!!
The Rahal team provided a great customer experience. And, Kabby Everly took the experience to a different level. He was outstanding throughout the process. Highly recommend Kabby and the Rahal team to anyone in the market
Great experience. Professional and courteous... and very patient with a first time Benz buyer. Exceptional product backed by an exceptional dealership. Chris Hruska did a great job guiding me through my purchase options and both he and David Dragisic, the sales manger quickly responded to all questions related to putting together the deal. Thanks to both!
GOOD SERVICE, CLEAN, THE BIG + IS THAY GOT THE JOB DONE!
Kabby helped me locate the perfect car with all of the amenities that were important to me. Highly recommend working with him to find your Benz. He made the car buying experience easy.
Also the vast inventory of new and certified preowned vehicles in Wexford allows you to test drive all of the makes and models to see what you like.
Outstanding products and even better service! Thanks Pete, David, and the Bobby Rahal team!
Very well run business. They were very courteous. They knew the answer to any questions that I had. I thank them for recognizing that I was a veteran and giving me there Thank You for my service.
I bought a 2018 c63s amg coupe from Jason he was very nice I bought it Jason so nice to me
Great sales woman and amazing service. She was very versed in all questions asked and product line.
Bobby Rahal Motorcar Company has earned a lifelong customer. They have exceptional customer satisfaction and I would recommend them to anyone interested in buying a new car.
Sandy is the best. I love this place. They always take care of you. Great products great service!!!
2 cars purchased, both great experiences with John. Looking forward to the next one.
Superb and classy service from sales. Thanks Kris. We must go out sometime. Love the car. It s most brilliant.
Red carpet lol
Glad we ditched the other option*. Ha
A superb car-buying experience at an extremely well run Mercedes-Benz dealership!
Sales consultant. Mark Jacobs, was patient, knowledgeable, professional and a genuinely nice guy to deal with. Bought a pre-owned ML550 that looks and drives like it just came from the factory and received first class treatment from the moment we walked into the showroom until the time we drove off the lot.
Highly recommend Bobby Rahal Motorcar Company.
Bobby Rahal s staff (namely Lindsay) rovided EXCELLENT service and weren t pushy throughout the buying process. Quick, efficient, and friendly service. Definitely a must if you re looking to purchase a Mercedes-Benz
I bought a used car off of one of the sales people heather. She was very nice and knowledgeable. I thought buying a car would be a grueling process since it was my first but she made it a breeze. 10/10 recommendation of buying a car here. Customer for life.
Bobby Rahal has unparalleled customer service. Every time I bring my car in for service or repair the work is always done well and on time. The staff is also friendly and helpful. However, I can't say the same about the body shop they referred me to. My car (E320) has a minor rust issue and the sales associate at Rahal suggested me to visit Kollinger. So I stopped by and was met with a lady associate. She looked at the car and as soon as I mentioned to her it was for non-insurance work, her tone changed, stating that the work would be expensive, can't guarantee the final work product, and not worth working on etc. She wouldn't even give me a quote. I still value Rahal's top-notch service but can't say the same about the people who they do business with. Stay away from Kollinger Auto Body!!
Our salesperson, Sandy, was phenomenal! She worked out the best deal and treated us like royalty! Tyler, our concierge, was patient, friendly, and funny. Finally, Travis who walked us through the paperwork, made the whole process so easy. He is super organized. They are a warm, welcoming super team!
AFTER ABOUT 8 CALLS TO CANCEL MY COVERAGE ON MY CAR AND BEING TOLD IT WILL BE DONE MULTIPLE TIMES. ALSO BEING TOLD THAT IT HAS BEEN CANCELED IN THE SYSTEM. BUT STILL NO REFUND. VERY HORRIBLE FOLLOW THROUGH. STILL NO REFUND.
Great experience with Pete! He is a true professional.
My family and I were traveling to Hilton Head South Carolina for our family vacation in our Mercedes GL 450. We were 6 hours into our 11 hour trip and an emergency light came on our dash. Immediately my wife and I were filled with anxiety of the unknown. My wife called the service Dept at Bobby Rahal while I continued to drive. We were connected with Ryan in the service department and he was so awesome and patient with us. My wife sent him a photo of the light on the dash board and he immediately knew our issue. I didn t tighten the gas cap hard enough at the last fill up!! Anxiety was over. We could resume our long trip in peace. Thanks to the wonderful service and attention to detail in the employees at Bobby Rahal. I would strongly recommend them to all my friends and family. Thank you!
Always fixed right the first time. Loaner cars are readily available and my car is always washed. Highly recommend!!
Alexa, Sandy, Tyler, and Brandon provided truly exceptional customer service from start to finish. Thanks to all of you and to everyone at Bobby Rahal Motorcar Company for everything!
Sandy Barnardt was an excellent salesperson who represented your agency with 100 percent perfessionalim. She is a compassionate, helpful, understanding, and exceptional employee who was extremely helpful in fulfilling my request for the type of vehicle I had in mind. She went out of her way to get the vehicle I desired and complete the deal without any problems.
The level of service I got from Bob was outstanding, from the ease of all the paper work to going over all the details of how to use my new car.
Thank You...
Brian Darcangelo and Bobby Rahal Mercedes Benz in Wexford are the "Best of the Best" to deal with when purchasing an automobile. I have been purchasing autos from Rahal in Wexford from the day the dealership was opened in 1997. My experience this time was top notch just like the other previous purchases.
From the time of my initial order 6 months ago of my European Delivery S Class to coordinating the S Class and AMG factory tours in Sindelfingen Germany and Affalterbach Germany, respectively, to the delivery of the car in Germany and Re-Delivery in Wexford Brian and John Murphy were absolutely wonderful to deal with. This is not a typical dealership. Brian and John are absolute professionals in the retail auto business. Thanks to the both of you. You know I will enjoy the S63! Awesome car!
Sales and service at Bobby Rahal Mercedes, Wexford is top notch. They always take care if me wether it be new purchase, used, or service. Sales rep Kabby always keeps in touch, answers all questions. He's always helpful and quick to respond. Excellent experience!!
Excellent customer service- above and beyond. Brian Darcangelo is also such a knowledgeable salesperson. The service department is also amazing. We can t thank them enough.
Having recently moved from Virginia, my wife and I had to find a Mercedes dealership to service our GLK. The service team at Bobby Rahal Motorcar Company has far exceeded our expectations and has delivered one of the best service experiences we've had anywhere. Everyone is extremely professional and courteous and they have gone out of their way to provide a great service experience. We will continue to use them for service and when the time comes for replacement, they will be first on our list when we begin our search.
This has been long awaited custom ordered MB GLE350 2020. The service from Bobby Rahal is exceptional. Everyone, is very helpful. Expect to get good deal without much hassle at all.
Brian Darcangelo is the BEST!
Josh was the ultimate professional. Courteous, knowledgeable, patient and helpful. Would buy 3 cars if we had the space had to settle for two Mercedeseses!
We purchased a 2016 Mercedes Benz C300 from Bobby Rahal Motorcar Company in Wexford, PA on March 27, 2019. After searching online for dealerships and 2 car manufacturers for a good reliable dealer, we decided upon this specific dealer. We inquired online about a car they had and John Johnson was very helpful with what they had on the lot that we were interested in looking at. We made the hour and a half drive being there is no dealerships in our area that we were interested in. Upon arrival, John listened intentively to what we were looking for and matched us perfectly. From meeting John personally, throughout the entire process of purchasing our car, John has exceeded above our expectations. From our arrival to our departure, we had a very pleasant and rewarding car buying experience. I would recommend John and this dealership to anyone that is looking to purchase a used or new Mercedes Benz.
Everyone here is working to get you the best deal. They want to get you the car you want for a great price. They tell you what cars are worth an investment and which ones aren t. They also help you wherever they can along the way. I worked with Brian Darcangelo and he was so helpful. I would recommend this dealership to anyone I know for a new or used vehicle.
This is a revised review of my 2021 E350. I still stand by my original review that the employees at the dealership are nice. They are always professional and very helpful. I can't however recommend the Mercedes product. Yesterday my new 1500 mile 2021 left me stranded at the gas station with a faulty emergency brake. Apparently the system got confused and locked the emergency brake on. A call to road side assistance sent an Uber to the wrong address, and the tow company informed me via text that they were 120 minutes away. We left the car at the gas pump and all walked to the convenience store. While we were gone the computer reset itself and after an hour we were on our way again. My previous Mercedes product also suffered a front collision sensor failure very early, I believe in the first couple of months. It was reset but eventually failed again and I just sold the vehicle versus dealing with it. I'll be selling this vehicle also as I no longer have faith in the Mercedes product. They are absolutely beautiful vehicles but the reliability it not in line with the cost.
The service department made me sit 2 hours for a state inspection sticker,and car wash.
DAVE THE representative I dealt with was very rude. He was it Pleasant right from the very beginning.
I arrived exactly at 10 for a 10 appointment and he was confused because I didn't want to take a rent a car and just needed one of the car done. Informed them that I would be glad to wait. Anytime I ask him anything he got real defensive, I had to ask him a couple of times to please calm down all I want to know is why I was waiting that time when I knew the car was out of the garage.
The service department got the car in within 10 minutes it was in at 10 minutes after 10 and it was out about 10 minutes before 11 a.m. . Then it took me an hour and 10 minutes to wash the outside of the car and wash the four for mats and they said they vacuum the car and cleaned it but it was not done well what so ever.
The amount of time they took down there with the car they could have detailed the whole car spotless.
They did not the only thing they did was vacuum only wear the mats were and nothing else.
The car wash wash very well but it was snowing and raining out by time I get one Mile it was a mess.
Brian is too legit to quit! His customer service is on point! He s also very patient and easy to work with! Thanks again for all you do! #thisIsMy3rdMBiBoughtFromYou
Kevin Lin is a ROCKSTAR salesman who exudes passion, patience and personality to make your car buying experience memorable.
Heather Fontana
Sandy was absolutely amazing while helping me buy my new SUV! She went above and beyond to help me hey just what I was looking for!!!! The receptionist Kiera was very welcoming and helped direct me to the right people when I had questions. I would highly recommend!
This is 4th car that Brian has sold us. He does a great job and knows exactly what we need. Would highly recommend him.
Yesterday I took the final leap to change a 12 yr relationship from Volvo to Mercedes. My reasons were many but most of all the 1:1 end to end experience I felt. Heather Parsons team including Nicole and Kim were a class act. It s going to be a fantastic and blessed ride.
Great experience. Sandra made things super easy and painless. I was in and out in no time.
Great experience! John Johnson was knowledgeable and patient. Nicole the concierge was very pleasant and took her time going over all the features of my car. Very smooth process!
Our salesman, Paul Nussbaum, was excellent. He made our car buying experience enjoyable and we love our new CLA 250.
The deal with quick and smooth! I appreciated all of Brian and Trent s consideration for my time.
Loving my new car! Derek, my sales associates, and Josh, my concierge, couldn't have made my experience smoother.
Hands down the best car buying experience in Western, PA! I wouldn t have wanted to buy my first Mercedes-Benz anywhere else.
- Proud owner of a 2020 GLC 300
Excellent service and will go the distance to make you a happy. Thank you Brian Darcangelo for finding me the vehicle I wanted. He never gave up ! Brian and John Longo ,and Sara Kiser help me through the whole process. All were very knowledgeable and helped me to know I made the right decisions.Afterall, this was my first luxury vehicle and nothing beats the Mercedes Star.
The whole buying experience was stress free and enjoyable. Jason Czado was helpful and attentive. Great place to purchase a Mercedes.
This is my first experience at this dealership and holy smokes..I was blown away by the personal experience and expertise Marc Jacobs and the rest of the staff here provided us. I actually live much closer to another Mercedes dealer but chose to drive an hour to Bobby Rahal and will continue to do so!! Thank you for making this experience wonderful!
Redemption! I don t normally write reviews, but I felt compelled to acknowledge Crystal, the GM of service. And Patrick, my service advisor. I don t want to make this wordy, but I had a previous poor experience at this dealership on the service end. So I was hesitant to bring my vehicle back. I chose to and was rewarded with a wonderful experience. Patrick kept me up to date with everything I needed and was very helpful. And Crystal was incredibly professional in the way she treated me, giving better customer service than I could have hoped for. 10/10 will recommend.
Very poor dealership. I was suppose to receive acheck today for my vehicle. This dealership did not give me money stating, their accounting office is offsite.
So this dealership has my M5 and I do not have my money.
Be careful -shop somewhere else
Excellent experience all around. Bob Gee is an excellent salesperson. Buying a car at Mercedes is a completely different experience than at any other dealership.
I can t imagine an easier car buying experience. Every single person I met was kind, helpful, and efficient.
Parts department excellent any time I visit for parts.
Was a guest of one of your clients (John Rogers) for your hospitality suite at the VGP. Everything---the food, the people--was outstanding! Had an opportunity to seriously discuss two different vehicles with Bob Kelly. Also, we feel that it speaks very well for your company by the support that you show to the event. I have already recommended your Wexford store to my daughter, who will be in the market for a vehicle shortly. All in all, thank you for everything!
Absolutely outstanding experience because of everyone I dealt with at Rahal. I m an admittedly high maintenance customer who purchased two cars from Mark. While the vehicles themselves are on opposite ends of their offerings, the treatment and special attention was first class across the board! Whether it was painstakingly reviewing every option of the dream car or taking care of the minutiae with the daily driver Mark did it all with a smile.
Dave the GM runs a terrific operation and gave me a ton of personal attention you NEVER see from the GM s at other dealerships.
Special shout out to Brady in Finance. He got me in and out quickly and had understandable explanations for all of my questions.
If I could give 6 stars I would.
We bought a 350 SUV Mercedes from Kristopher and this was the best car shopping experience we have ever had. The entire building is amazing and the most knowledgeable and friendly people around. Highly recommend giving them a look.
Over the years I have purchased three vehicles from Bobby Rahal - 2 Volvo's (S60 and S90) and most recently a MB S450. Every purchase topped the previous encounter and this was no different. Mark met with me on 3 different occasions while I considered two different cars. This including him driving the MB S450 out to my house so my family and I could personally inspect the vehicle. He kept me up to date on the transaction (phone and text), answered all my questions and was extremely knowledgeable about the car and all its features(which are a lot!). He researched interest rates to get me the best deal and made me very comfortable making the decision independent of any pressure. Without reservation, I can say if you're in the market for a new or used MB, go to Bobby Rahal and ask for Mark. You won't be disappointed!
Let me start by saying I'm in my mid 50's and have made more car purchases than I care to admit. But Bobby Rahal Motorcar is by far the best car buying experience I've ever had. My salesman Austin was amazing. I saw the vehicle I wanted on their website and had multiple questions about the vehicle regarding the features and Austin took pictures and sent and received documents so when I arrived from Denver Colorado I knew everything I needed to know and everything was ready to go. Everyone in the dealership is so friendly and engaging not at all stuffy or unapproachable. This was well worth the trip. I will definitely be a repeat customer.
Had my S550 serviced recently and the service staff is excellent place is very welcoming and really took care of all my needs. Service was nice and car is sparkling clean. I would recommend anybody needing your car serviced to stop here for a real good experience.
Loved working with Pete and the Rahal team. Pete got the truck I wanted at a great price with no pressure and has earned my business for life. Patiently answered all my questions and made the whole process simple!
Had a great experience at Bobby Rahal. Customer service was terrific.
I am in love with my new Mercedes. Kabby Everly and the team at Bobby Rahal Motors were excellent in listening to what I wanted in a car, finding the perfect car and managing every detail of preparing the car for delivery. Thank you so much Kabby for your help.
I want to thank all of those who helped me with the purchase of my Mercedes at Bobby Rahal. Honestly, I have been telling EVERYONE how nice and accommodating the dealership was -- even though, I was probably buying the oldest car on the lot. Yet, they treated me as if I was purchasing a $90k car! From managers greeting me in the showroom, to not being looked down upon because I was paying cash for an older model, to working with my family situation of trading in my father's car (who passed away recently), I couldn't be happier with my experience at Bobby Rahal. I swear, if I ever win the PowerBall, I'm buying every family member and friend a Mercedes from Bobby Rahal. You have a customer for life. Thank you again for how you treated me and my family.
They love to judge people based on there looks wish I could give them half a star
I had a great experience. My salesperson, Heather Parsons, was very knowledgeable and helpful throughout the process. I would highly recommend her and Bobby Rahal for your next Mercedes!
Sandy is a great sales person, she made the whole process of buying a new car easy and fun!
The GM David was great to work with and took care of all my needs. Brian was a great salesperson and highly recommend anybody in the market for a new Mercedes go see these gentlemen.
Great experience and team. I would recommend Rahal Mercedes to anyone looking for a new ride.
This was the best car experience we ve had. They are friendly and great with getting you in and out with what you want.
Great experience purchasing our SLC300. David was very receptive to negotiate an excellent deal for the car. Sandy and Tyler were a joy to work with. The financing process was handled very well. Many thanks to all.
bobbyrahalmotorcar.com
