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A
4 years ago

All I have to say is...WOW! I am honestly blown aw...

All I have to say is...WOW! I am honestly blown away by the service that I received with BMW of Murray, Financial and the BMW Service Department. The 5 people that I would highly suggest working with are: Joanna Rich, John Reynolds, Andrew, Colin and Jeff Jorgensen. From the first minute I walked through the doors of BMW of Murray 8 months ago, Joanna was there to greet and answer all my questions. I unfortunately was not ready to buy a vehicle at that time, but she made it easy for me to get information, kept me updated throughout the last few months. She would often send me updates on vehicles and friendly text messages, just letting me know that she is still thinking of me.

Recently, I was able to move forward with a purchase through BMW Financial and the service, process and friendliness was outstanding! They went above and beyond for me by picking up my vehicle from my home in Draper, servicing the vehicle and even taking care of things on the vehicle that I didn't ask for, then brought it back to my home, before I even got off from work! John and Jeff were an absolute joy to work with as well. They were by far, the friendliest and most genuine people that I have met in any Auto Servicing Department. They were in constant communication with me and were always pleased to help.

Thank you so much for giving me a outstanding customer experience!

S
4 years ago

So I am on my third BMW. A 7 Series this time. I n...

So I am on my third BMW. A 7 Series this time. I needed my first oil change so I thought I would shop around a little because I knew it wasn't going to be inexpensive. I actually called Jiffy Lube first, then an independent BMW service company and third came BMW of Murray. I did those calls in the order that I thought would be from cheapest to most expensive. It was actually the exact opposite. JL - Around $170. Independent was around $135 BMW of Murray was $116 after taxes and fees. So needless to say, they will get more of my business in the future. My service writer was Val. She was understanding, helpful, informative and easy to talk to. I will certainly return to BMW of Murray for future services. Thanks Val!

J
4 years ago

I have been car hunting for months, and finally ca...

I have been car hunting for months, and finally came across another car that I liked. I met with Kori and she was very helpful, and friendly. Before considering purchasing I double checked the car with my mechanic, and everything checked out. She was very helpful, and they went the extra mile for me, even put my temp plates on for me. By far the best car buying experience I have had.

C
4 years ago

These guys take care of everything possible. The ...

These guys take care of everything possible. The service is one of the best I've ever had from any BMW dealership. My service advisor Jerris gets five out of five stars. Everything is always done and completed when expected and I've never been disappointed.