BMW Group Nederland Reviews

BMW HQ Holland. Awesome location to pick up your brand new car

Super-profi. Without appointment, I had to wait only 15 min to get my car repaired. Thanks guys! You deserv a super review!

We me and my wife drove past Hoogeveen my wife says let's take a look at the B.M.W dealer
so said so done, we were received by Mr. Luca Neerhof what a welcome was that never been received at a BMW dealer (Dusseldorp) great first a tour what was on used BMW was above our budget, then first but drink coffee, Luca so we were allowed to address him we look on the internet what it says at the other locations, and yes he found a BMW 316i with only 50000 km, when negotiating that went a bit awkward I didn't want to pay too much but we are came out in a very nice way. What a nice (guy) Luc Neerhof !! Dusseldorp cherishes such a sales advisor, we laughed, but he is business-like, he is not going to mislead him. Wiebren & Marie Bijlsma

With knowledge new BMW 850 in exclusive premiere admired. Reception was at the head of state level!

'' No pure coffee at BMW Netherlands and BMW Broekhuis in Enschede ''

After returning from vacation I noticed that the steering wheel of my BMW530d vibrated. This also happened during braking. To ensure that this would not be dangerous, I have enabled BMW Mobility service. After 3 hours of waiting, the company, Broekhuis Almelo did not show up. After several phone calls with the Mobility Service, they have turned on the ANWB. That came neatly within an hour. The best sir advised me to go to an official dealer because of possible warranty because the car is within the manufacturer's warranty.
The mobility service then switched on BMW Broekhuis Enschede. They called me back the same day. The remark was made immediately, you did not buy the car from us or at least not in the Netherlands. True, I said. However, there is European warranty on the car, I clearly told the employee. (MISCELLANEOUSLY MAKES THIS NIKS !!! SEE MESSAGE FROM BMW IN MUNCHEN ENERGING THE NETHERLANDS TO TAKE THE COMPLAINT).

Anyway. The best employee advised me to go to BMW in Germany since I had bought the car there. I call again with the mobility service NL. Mrs became clearly annoyed and called again with Broekhuis in Enschede. So I was called again and now I was allowed to come along.

The next day I went to Broekhuis in Enschede. It was soon concluded that all 4 brake discs and brake pads had to be replaced at 1760, -. According to Broekhuis Enschede this was no guarantee as the discs were affected by external influences.

I found this very special for a car just a year old. I filed a complaint with BMW NL and in Munich. Nothing has come out of that.

After a few weeks I drove into the country to various business appointments. After having driven 1000km by car, the problem of vibrating steering and brakes had disappeared. I have informed BMW NL about this.

Of course I was wondering why BMW Broekhuis Enschede advised me a repair of 1700, - !!!! since afterwards it appears that this was not necessary at all.

I have Broekhuis Oost Enschede 3x (after several reminders mailed to BMW NL) the opportunity to respond to this. However, they do not give home. There has never been contact with me again.

If there had been a mistake when inspecting the car, they could have learned from this. However, it has been clear to me here that BMW Broekhuis Enschede has gone here purely for profit and not for SERVICE. That has been proven several times since they would rather not want to help you if you have bought a BMW elsewhere. There's nothing wrong with that since you have an EU guarantee on a car that has been purchased in Europe. BMW itself entered BMW NL in Munich when I filed the complaint.

A shame about Broekhuis Enschede and from BMW Netherlands that does not seem to have a grip on its DEALERS that do bear the name BMW.

Ps; I no longer need to be contacted. I have found another garage that would like to help me as a customer.

Unfortunately, the address is not accessible to everyone. It is BMW's importer and the restaurant is very good too

World brand of top quality, and BMW Netherlands does the brand justice.

Beautiful showroom, often there are nice events with beautiful presentations; always well cared for; perfect hosts.

Private lease contributions were increased without communication and without an appointment as of 1 January 2019 (and not due to a low VAT increase). Scandalous. Furthermore, the ConnectedDrive app works moderately; for months functions of this paid service can not or hardly be used by most customers. More disgrace. And then I leave out the wrong handling of payments private lease due to technical problems at the administrative department of BMW.

The reason for my visit was the preview of the new 4 series. The place where this would take place was not indicated on the spot. Furthermore, the area consists of offices where it died out on Saturday afternoon. This also applied to the existing BMW P seats. With the help of the doorman finally found the "pilot". Eventually only 5 people present before the time, the rest had not heard anything ... Car was no less beautiful, just beautiful !!!

This importer lives in an ivory tower, dismisses all customer complaints and hides behind the dealers.
The maintenance schedules deliberately do not state that for a certain mileage and duration the distribution chain and the long-life oil must be replaced. This brand supplies many lease cars that are traded in after 150,000 - 200,000 km and then one does not run this risk, but the following owners unknowingly run the risk of being confronted with a loss of approximately 12,000. It is the task of the importer to alert a customer to this. So pay attention when buying a used BMW. Not recommended.

For a real car freak this is a place to look out for your eyes. All possible models in the most complete versions are listed here.

Have a BMW 650 and so much broken not normal
Airco starter motor alternator airco pump water pump gearbox not good
Too many to mention
Never buy a BMW again
Never recommend it either

Beautiful. Was there because of the unveiling of the new 5 estate.

Top! Come there for years because of car for promotion purposes. Always helped nicely.

Terrible company, NEVER lease a car here! After a dispute about an increase in the installment amount and the expiry of the contract, we have been working on the matter for 10 months. We are not called back, but are called back by people who know nothing. We mail back and forth with whole pieces of text and then get 1 sentence back: what is your question? We are so terribly ready with this organization!