Private lease contributions were increased without...

Private lease contributions were increased without communication and without an appointment as of 1 January 2019 (and not due to a low VAT increase). Scandalous. Furthermore, the ConnectedDrive app works moderately; for months functions of this paid service can not or hardly be used by most customers. More disgrace. And then I leave out the wrong handling of payments private lease due to technical problems at the administrative department of BMW.