Blythe Exquisite Linens & Lingerie Reviews

Great customer service. Excellent selection. I would recommend Blythe to everyone. The only downfall is the return policy.

Professional courteous help by experienced sales associates

Absolutely loved the level of customer service...quality products and worth every dime spent

Always a pleasure, great service and my bras fit perfectly! There is no other place like this around. Beautiful beautiful pieces.

The ladies were very nice and helpful. The store is beautiful and very kept neat. I love the variety of sizes especially since I m a full figured woman. I will definitely be back to shop.

Lovely shop with wonderful size selection. However please be aware that they will NOT work with you if you determine a fit issue after you've purchased a bra. If the tags are off (which is how I assume we all wear a bra) they will not even do a size exchange. I wore a bra for one day, determined it was not the right size after I believe it had stretched a little from being on. I took it back to the store hoping for an exchange, not a return. And the answer was a firm "No" because it had been worn. But they did offer to make a note in my file that the band size I purchased was too large for the next time. Unfortunately, there won't be a next time. I have been a customer there for many years and made many purchases; this is the first time I've ever had a problem and brought something back for exchange. They clearly state their return policy is only with tags on for 10 days. I completely understand a return policy. What I don't understand is not working with a customer in the event of an issue. I won't be returning.

They have a great selection but buyer beware as Elizabeth stated. It is great to be professionally fitted for a bra but they do not measure and just start filling your dressing room with so many bras it's easy to be confused. The sales girls are very young and not at all what I experienced at a bra fitting at Neiman Marcus in NOVA. The woman was well trained, well spoken, well dressed and very professional. I purchased several bras but no panties and they lasted me for years. Neiman's runs a class operation and takes returns if you are not satisfied. Not so with Blythe!! The young woman who assisted me was pushing bras on me that I was not totally comfortable with but said they could be returned within 10 days so I returned the 2 that she picked because after getting them home I was not thrilled with the way they fit. I did purchase a bra that cost $120 and 6 pairs of panties in sale bin. When I returned the 2 bras I really had no intention of making another purchase but I said while she did my credit I would look around. I had a couple of bras that I wanted to try for size but again the young sales girl filled my room with more bras than I could try on. I purchased another one and 3 more sale panties that they reminded me were mine if I took them home...okay I understood that but they never mentioned since they considered the new bra I took home was considered an exchange and also a final sale. The fine print is so small at the bottom of their receipt and I did not consider it an exchange but a entirely new purchase. They would not return the second bra and told me it was mine. Instead of in small print that exchanges are final sale they should should state that YOU CAN RETURN ONCE BUT IF YOU EXCHANGE IT FOR ANOTHER PRODUCT IT IS A FINAL SALE. I, like Elizabeth, will never shop there again after spending a total of close to $400!! My friend was with me and has been in high profile retail positions all over the world could not believe the unprofessional personnel nor their POLICIES. It is clearly their loss!!

The staff was extremely helpful and the selection is great. Loved it and highly recommend it to anyone looking for a nice fitted bra! Thanks again Maddie for finding the perfect bra for me!

The reason for my one star rating was the sizes, they didn't carry petite sizes for us short people. Good selections but not in sizes.

This place is absolutely amazing! If you have ever struggled to find a perfect fitting bra or bathing suit, then this place is for You! It is seriously life changing! They are pricey but so worth it! Great quality & great staff!

Wonderful boutique with amazing customer service and beautiful undergarments! I have a very rare bra size and they always have a variety to meet my needs!

Adorable shop, friendly staff, great range of sizes.

My wife loves the fact that they are polite and very service oriented. Plus the always have what she needs and if they are out they notify her when her sizes arrive in the store. Very professional.

Always great customer service, employees truly know their stuff. Only place I've ever been that has fitted me properly for bras

Beautiful choices, top notch customer service and the best fitting bra I have ever had. Highly recommended. My daughter brought me here for my birthday and I will be bringing her for Christmas.

Staff is knowledgeable and friendly ! Great selection !

Only place I can find CUTE, SEXY bras in my size (which by the way is half way down the alphabet) lol. Customer service is amazing!

Only place i purchase bras. The bras are definitely worth the price too

They are my go-to spot for all things undergarments! They are the only place that is truly size include for ALL body types it seems. Their fitters are very warm and welcoming and knowledgeable! They work with you to find out where you are currently in bras, what you want out of a bra, and help you find multiple options and tailor the experience towards you! The garments are a bit on the higher end when it comes to price - not gonna lie - but they are truly worth the price when it comes to quality and how the garments make you feel as a person!

Great selection of hard to find sizes. Prices are reasonable and the salespeople are very nice and helpful.

The fitter that assisted me was patient and answered all my questions. I appreciate this specialty shop and the associates! A great experience for any voluptuous woman!

Very nice and the ladies are very helpful ! thanks ladies !!!

Friendly and I like how they are trying to keep everyone safe. There bras are pricey.

While I understand the frustration of other reviewers on their strict return policy, I hope people understand that the reason they do this is because they do not retag and sell used merchandise (unlike many big box stores, EW!) and because they are a small boutique, they cannot afford to eat the cost of returns. (I do not work here and have no vested interest in the store)

Personally, I have had WONDERFUL experiences at Blythe. They always take their time with me to find a bra that fits well (even if it takes 20+ bras to do so). They will come in and check each and every fit. Due to the return policy, I do retry bras on at home where I can spend a little longer making sure they are comfortable before removing the tags.

NEVER ASK THEM TO ORDER ANYTHING! i ordered a bra from them waited 5 weeks for it, just for them to lose it! they assumed by what was on file was my address and didn't want take ownership when they lost the bra! maybe if the girl on the phone showed more compassion and understanding, gave a little concern with the issue it wouldn't have been as bad! but they didn't even ask me the day i ordered what address it was going to ONLY ASSUMED! and when i called the lady got "smart" and LIED saying i did give it to them. as a professional standpoint i would ALWAYS ASK NEVER ASSUME! COMPLETELY UNPROFESSIONAL! BIG INCONVENIENCE had to track down the local post office find where it is just for them to tell me that it was sent back to the sender AND THE SENDER DOESN'T HAVE IT! WORST EXPERIENCE AND WILL BE DISPUTING CHARGES WITH BANK IF ITEM NEVER FOUND!

I have been to ruffle 8 stores/online to find a bra that fits, but this store is the only place that could do that. The people were very friendly and helpful. I will tell everyone to come to this store

Wonderful service and a great selection of hard-to-find sizes.

Came in for a fitting today & was treated with nothing but kindness, professionalism, & respect! I will be buying my bras here forever!!

Low quality products explains the the no return policy....cust svc awful....horrible experience

Wonderful people to help you choose the right fit for you!

While I hate that I have to drive to Richmond to find bras in my size, I'm grateful that Blythe exists. They have a quality selection of bras, sleepwear, lingerie, and swimsuits, among other things. The employees are helpful in suggesting things and they also keep your sizing info on file for future use.

Staff was very friendly and got to me as quickly as possible. Only issue I have is with their sizing. I'm very large and it's clear now that they don't accommodate for a bra sized to fit me. My issue is that nothing fit correctly and they assured and measured me to a certain size. I personally hadn't been sized or fit since my 3rd baby so I wasn't sure what size to get. I wanted to rely on the staff for proper sizing. Now I deal with pain from the under wire stabbing my middle of the breast. Larger size women beware.

Very helpful and polite... Expensive but worth it... Quality and fit is amazing

The staff here is amazing! Tell them what you're looking for, and what you're not, and they will make it happen. They know their products so well that they can get you the right size in any of their brands regardless of variation between the a manufacturers. You can also find some beans here that you won't get at department stores. Well worth the time!

I have been shopping here for years and its always a wonderful experience! The service is very personalized. This boutique is definately 5 star!

Nice selection with exquisite service,will show you a whole new way sizing for bras.

Ladies if you're struggling trying to find a supportive bathing suit look no further

Today I found out about Blythe in Short Pump, they specialize in intimate wear and swimwear. I was so impressed with their service and selection that I had to share. When I walked in I was appointed an assistant who measured me. For the first time I had alot of trendy options and all those options actually fit, so I was just trying them on to see which ones I liked best! I ended up buying two swimsuits and a new bra. The swimsuits are well made and will completely support you.

A big thanks to Brandy for all your help and the rest of the staff was great as well.

Good service I recommend to anyone needing to know their right bra size

I love this place!! The staff are so sweet and helpful. I drive 30-40 mins to come here and it is worth it every single time!

Blythe is my go to for bras and swim suits. No shame in bra fitting and I have NEVER felt uncomfortable while being fitted. I think thats really important when you dont have a model body. I will only buy bras and swim suits with them. This is one seriously happy customer. Thank you Blythe ladies for all you do!!!!!!

I have bought my bras here for years. I walked in and just wanted to buy pretty much the same bra as last time. The INSISTED I wait for a fitting person. I could not just go find my bra. While I was waiting, I noticed bras in my size that were not nearly as expensive as my "fitter" wanted me to buy. I walked out. I starting buying every online. It makes me sad, because they have a great selection.

Every since I step foot into this store for some new right size bra.I havent looked at a bra since in another store.Sales person was friendly and patient with me on my fitting and choosing the right size.And Omg my girls been sitting up nice in my clothes everysince.I walk with more confidence.lol

If you are not satisfied post-purchase the customer service is terrible. There is zero flexibility once the tags are off and they seem fine with the fact that an $80+ bra will sit in my drawer and not be worn because it is so uncomfortable. While the bra seemed to fit fine in the store, it did not fit well at all after an eight hour day. I'm very displeased with the service and won't be going back. I rather work with Nordstrom or Saks, which offers great service both during and after purchase. Truly disappointing after spend A LOT of money on both lingerie and swimwear in the store. And please don't reply with "we read our return policy to all customers". I know you do but it still is not enough from a customer experience standpoint. I was never looking for a refund, but rather an exchange and probably would have ended up buying an even more expensive bra to replace the one that was so uncomfortable.

I have always experienced excellent service and selection at Blythe. Admittedly, this is a higher end lingerie store with higher prices, but the personalized service has meant that everything purchased has become treasured. I've also received personal thank you notes from my sales associate and when I go back in, they know my brands and even my style preferences based on past purchase history. This is a great little business, and if you can afford to indulge, do.

The young lady who helped me today with my fitting was great. So nice as I was a little shy. Thank you for your help!

Finding a brafitter that knows about fitting clients of all sizes is rare. Blythe is the place. If you're over a DDD and looking for a bra that will support you, make you feel pretty in (& out of) your clothes. Blythe is the place. Expect to pay $$, but its so worth it.

I love Blythe so much! With my smaller than average band size and large cup size I can't go to the conventional underwear and lingerie stores, and Blythe has been incredible in fitting me with cute, comfortable, and supportive bras.

Staff is great!! Just bought 2 bathing suits and feel like they are a perfect fit for me!

Amazing fitters and quality products. I only shop here for bras now.

Helpful and knowledgeable staff. If they don't have stock they'll order it.

I was so impressed and amazed a the service I received. The girl that helped me was so nice and helpful. I want to say her name was Nicole. All three of the ladies were nice. I felt so comfortable and at ease unlike some other store I have shopped at. I would definitely be returning.

Surprised by all of the bad reviews, I have had nothing but pleasant experiences each time I shop here. They even call to let me know when new styles are in stock. If you are a BBW then I recommend shopping here for high quality bras.

Favorite store. They work hard to find you the right fit and style bra for you. Excellent selection.

One of the nicest places I have shopped. All I need is a glass of champagne and strawberries to go along with the experience. I always enjoy the experience and love whatever I purchase. I would rather pay the prices for a bra from Blythe then one from VS any day!

My daughters and I have been looking for a specialty bra place for years. This place is awesome! They carry a variety of sizes and the staff was very willing to assist and helping you get the correct size. I felt the pricing what's reasonable. Unfortunately I had to go to Richmond I would love to see one of their shots here in Hampton roads.

The service here was exceptional from the moment I arrived on a busy Saturday morning. I went in wearing a nasty, ill-fitting VS bra from 10 years ago and left with a gorgeous bra that fit perfectly! A little pricey (($89) for me usually, but it's nice to have a properly fitting bra for once! I'll def be going back!

This store is awesome, the lady that helped & fitted me was very nice and. Found the perfect bra. I will go back. This is my new bra store.

They absolutely welcome you and make sure that you are comfortable. Each customer has their own assistant, if you will, and have every size imaginable. They are a bit pricey, but the garments are well made and lasting!