I had a great experience at Bra Tenders. Cristal was helping me find a bra for my wedding dress and she literally saved me as I was thinking of changing the dress as nothing could fit well. She is amazing, very professional, honest, fun and knows what she's doing. If you're going to Bra Tenders book your appointment with her, she's the best!
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I didn't feel welcomed here at all! I made it maybe 5 steps in the store when a lady (who I found out later is the assistant manager) asked me if I needed assistance with something. No greeting at all. I then tell her what I needed and instead of walking me back to where the items were, she instructed me to stay at the front near the check out and she brought what they had to me. I'm not sure if this is common to not allow someone to walk through your store, even if just to browse. I even asked the other associate if this was common place and she shrugged no saying "Well there's really nothing back there anyway". This made me feel really uncomfortable as if I wasn't trusted enough to check out their selection of bras. They ended up not having what I needed in stock and the woman who assisted me said she could reach out when it comes in. I told her that was fine but I won't be going back. I would rather support a business that wants me there.
I had a fitting for support garments for my wedding dress. Cristal was so kind and welcoming to me, my mother and my MOH. The fitting room was spacious and private. Cristal first wanted to know about the dress and the style and really took the overall look into consideration when selecting choices for me to try. We started by fitting a regular bra which is something i ve Never had done and WOW what a difference it makes!! Cristal was so patient and helpful, really listened to what I was looking for and treated me with respect while doing such an intimate fitting. Not did we find the shapewear I went in for, but I enjoyed the fit of the bra so much I wanted it as well and Cristal asked if I wanted to wear it out which was an absolute yes. Their sizes and styles are plentiful and the entire staff has so much compassion for what they do and the women they serve. I will absolutely be going back to continue to expand my wardrobe with their help.
Loved it. As a big busted woman I have long had troubles finding a bra that fits. I was just amazed at the thorough job done in helping me find the right size bra. I was assisted through more than 20 bras until the right size fit and cut that did the job could be located. It nearly brought tears to my eyes to have a properly fitting bra at the end of the day. Libby and crystal did amazing jobs.
Most comfortable bra I have ever worn. Also just the most wonderful customer service experience...Eddy helped fit me and she was warm, shared some of her expertise with me, but was also no-nonsense and to the point. These ladies know bras...they listen to you and make sure you get what you need: no bs and no up-selling. I wish I had gone years ago...would recommend HIGHLY!!!! Make sure you make an appointment!
Bra Tenders saved my life on the day of my daughter s wedding. We couldn t find the undergarments I had for my illusion dress. I walked in to Bra Tenders crying. The wedding was in an hour and a half. They immediately worked with me and found something I liked even better than my original. I made it to the church on time! Thank you, thank you, thank you!
I had a very nice fitting with Cristal. Not judge mental, just worked me to find the best fitted and most comfortable bra. There is no pressure to buy anything. I walked out with three new bras.
I felt ripped off by this place. The selection for my size was extremely limited. Wasn't all that impressed with my choice but needed to buy something so I wouldn't be charged the fitting fee. I won't be going back there.
Edit: Yes, they did inform me - however it was only after I had already booked and was about to hang up that I inquired. If I didn't ask I wouldn't have been aware. That said, I was off on the size I thought I was and even the new size was limited.
Been shopping here for year, Cristal has helped me through so many life changes (wedding shape wear , fancy divorce bras) and twice yearly new bras. She always knows the perfect items for me through multiple size changes. The shop is in a gorgeous building, clean & lovely. This is the only place I will ever get bras from and I can t recommend them enough!
Crystal fit me today and made all the difference - I will never buy a bra again without consulting with her first. I can not recommend more For any woman most important garment.
What an amazing experience! I ve been to Saks, Bloomingdale s, Victoria s Secret and none of them understood how to do a fitting nor had the selection these guys have. Vera was amazing at knowing what I needed for various occasions, and they fit you for bikinis as well. This is the place to go ladies!
The lady doing the alterations for my wedding dress recommended this place and omg, it is the best. Be prepared to spend $$$ but for your big day - it ll be so worth it. I know these undergarments are going to make me look my best. They even have a dress to try on so you can see what kind of shape the bras/underwear give you. If you need special garments or even if you just want super special service when buying a new bra - it is def worth coming here. Absolutely the best experience.
Bad Day I guess....we also like others were referred by a bridal salon, specifically to Crystol....the results were a waste of time and money. We will let the woman who referred us know our feedback.
My fitting experience was fine, and while the bras seemed more snug fitting than the bras I was wearing, they felt fine for the couple of minutes I had them on in the store. It was the only bra fitting I have ever had, so I didn't know what to expect. After getting them home and wearing them for a few hours, however, I was in pain with deep red marks that have not gone away after three hours of removing the bra and are still tender to the touch. I also had cup spillage (for lack of a better word) after a couple hours of wear.
Normally I don't like to write public reviews, but I think this time I should make an exception. I have social anxiety, and due to this, I was very nervous at the prospect of spending such a long time at a bra fitting, something that I'm not used to as the last bra fitting that I had didn't take more than 10-20 minutes. However, I'm glad that there was no reason for me to be nervous after all, and the experience was even fun!
The staff was very friendly and helpful. Crystal gave me a lot of incredibly helpful information during the fitting and this was probably the first time that I got such a thorough fitting! When I heard my correct bra size, I was extremely surprised, and now it makes me wonder just how long have I been wearing bras that were too small for me! I was originally going to buy bras elsewhere, but the bras here were so nice and comfortable that there was no way that I could leave them, so I bought what I could today and plan to buy more in the future! Thank you so much for your wonderful services everyone!
This place changed my life. I've been struggling with finding undergarments that don't pinch, chafe or require constant pulling and adjusting. They are super professional and don't balk at finding the right fit for anyone. I booked my appointment, my friends with "A", "DD" and "J" cups all had no problem finding the right undergarments. I could not recommend this place more!
Good gravy. For a limited number of styles (it's a small store, y'all -- there isn't room to carry hundreds of styles), the owner sure did pick an amazing array. Small band, small cup styles were covered, as were the hard-to-find small band, big cup ones.
They say that they can help ANY girl find a bra but that is a false claim. I have a small band size and big breasts and they did not have anything good for me. I then went to Nordstrom in Westchester and had the most amazing experience! I found not one, but multiple PERFECT bras and the lady who helped me their was AMAZING! DON T waste your money making an appointment at BraTenders for a $100, just go to Nordstrom!
This was my second trip, I had been there 3 years ago for a fitting, to get my proper size. I purchased 3 bras and 2 pair bottoms. I had been wearing the wrong size and with the correct sizes my jeans and dresses were at least one size too big. 3 years later and I wanted to add to my collection. Going in thinking I was the same size, but with Crystals help and patience we found that I was a different shape and needed a different style to hold me in. I am large breasted and am particular as to how my business clothes fit. After I returned home, I looked online to compare prices. I found that they were very close and realized that if I had not gone in for my personalized fitting, I would have purchased the wrong size and style. With proper care the garments have all held up beautifully.
Incredibly dedicated service here. They will not rest until they find you the right bra. You have to make an appointment for a fitting and they charge you $$$$ if you don't show, but it's free otherwise, even if you don't buy anything. (But you probably will.) Great for hard to find sizes.
Crystal is amazing - she helpped me look my best but still be comfortable for a wedding and was supper helpful and easy going as I had a very specific need. Thanks Crystal!!
I was having extreme anxiety over my summer wardrobe. I wasn't comfortable in the outfits I need to wear. An appointment at Bra Tenders with Lori Kaplan changed all that. I'm happy and excited to try this new wadrobe. Lori listened to all my concerns and came up with solutions for all of them. Bra Tenders is a gem in NYC. If you want it to appear you've lost 10 lbs make an appointment to get fitted for a proper fitting bra and see the pounds fade away. #LadyBoss #FairyBramother