Bloomingdale's Review

GREAT. MANY INTERESTING PRODUCTS.BEST CITY PLACE TO BUY MATTRESSES. AND TB MOVEIS.RAPIDA DELIVERY.
SO I THINK THE SEALING HARASSMENT OF SELLERS ON THE FIRST FLOOR IN MAKE UP AND BEAUTY PRODUCTS. IT'S GOOD TO PICK UP THE ELEVATOR SOON AND DISTURB IT ON THE OTHER FLOORS. MANY TABLE AND BED ITEMS. RALPH LAUREN ETC FURNITURE

Don't go first thing in the morning. Full of employees, but not a single one interested in helping a customer. Too busy talking to peers. Shocking how out of touch they are. I went to a competitor a few minutes afterwards and received personal service.

Sadly, even during the pandemic some people don't make an effort and ignore a client completely, only to be absorbed on her phone at work. Connie on the 8th floor was just not interested.

Not surprising, quality service for quality products. This of course comes at higher prices but its bloomingdales

Love Forty Carrots. A great spot to have lunch after shopping.

Very good experience. I went to Mac. The attendant was patient, knowledgeable and very interactive. I left happy!

Besides clothing, the snowboard/ski equipment is really lacking. The prices are also a little high compared to other local sports shops but other than that, Bloomingdale's is great. The customer service is what really keeps me coming back; they're both knowledgeable and helpful.
Stock some snowboard gear and this place will get 4* from me.

It's flowing with folk it smelled so nice an they have pic events where a beer is complimentary in the line of course was an enjoyable visit

One of my favorite places to shop and discount on designer

It wasn't a very high-end image department store, but it was great.

Well stocked Chanel Boutique a few extraordinary pieces like Matte Croc Combat Boots which haven't been sold in Chanel Boutique in a long time.

Bloomingdale's/Macy's has been wholly unhelpful through the process of creating a wedding registry. The Bloomingdale's website does have an option to create a registry, but an error pops up that says to call customer service because something went wrong. Okay, I can live with that part. I called customer service, who created a ticket to have IT try to fix it. I later received a call back asking me to try different browsers, clearing cookies/caches, and trying private browsing. None of that helped. I gave it a couple days and tried again. Nothing working. Chatted with an agent and called an agent. Over telephone, I was told that the ticket with IT was resolved. They said nothing was wrong with their website, but yet it still did not work. The chat agent tried to help but could not. I was directed to a customer survey to escalate my complaint. Two weeks later, there is no response to that survey. Fast forward another couple weeks and the website still does not work. An agent today told me that there is no solution they can offer me. He said I could go to the store. I tried then calling the Macy's complaint line since they are the parent company. I was directed to a supervisor. Only, after 48 minutes of being on hold, I gave up. I called back in and was furious. This finally got me to a supervisor. Finally, this person (Clarissa, I think) at least admitted that what was happening should not be happening and apologized. However, there is still no resolution.

My favorite department store ever. I love all their designer clothing and products. Its a huge store with everything you need. I can stay here for hours!

I love walking around this store. They have pretty much everything here.

Good staff, nice clothes and a lot of things to see

Love their restaurant, Forty Carrots - great place for lunch or quick bite after shopping or work.

Make sure you find time to have a snack and a glass of wine at Flip's inside...

Very expensive but the best store to shop at in NYC

Very helpful cashier. No help on the floor in men's department
Nice gift wrap lady

I like Bloomingdale's. It is a nice store with good brands (on the high end qua price) which makes you expect good service.. when you buy something (in my case a Marc Jacobs handbag), you have to wait 15+mins for them to get it from the storage.. this is just ridiculous. Nope, not in sale.. full retail price so no excuse. Get your logistics figured out so that you give the service your clients deserve.

Looking good from the out side ,but when in side you can see cracked and broken floor tiles, stuck together with tape , a little disappointing .

Upscale but surprisingly poor selection when it comes to good taste (mine as reference this time). $$$$$ too much there though

Large, beautiful, many brands and expensive. Sales are less attractive than Macy's.
The staff is courteous and helpful

Great store I couldn't wait to go there. I have a bag just a little tote bag Bloomingdale had given me for something years ago. I went wanting to show them I still had it. Entirely different, unfriendly staff, was really disappointed. Buy hey ho still a great shop.

Beautiful in side but some of the sales people need to be helpful ! I was in the mens department for an hr looking for clothes with out anyone approaching me !

Overrated and the smells of perfume throughout the store made my head hurt

I find most of whatever I need at Bloomingdale's. If I need makeup, perfume, shoes, clothing, hosiery or intimates, they have everything I need. Professional and clean.

If a person wants to spend $ 600 on glasses, at least they would like to be served correctly in choosing the right ones. It is already the second time that it happens to me and I am sure the last one because I will not go any more.

Buyer beware. If you purchase something in the store, you have to return it to the store. If you are from out of town, you're out of luck. I purchased 3 lipsticks, the sales person gave me two of the same. Unfortunately, I did not check it until I arrived home (not in NYC). I called the store, and their 800 number. Both said that the store policy is that I am unable to return it online. I guess if I had spent thousands of dollars, I may have gotten a different response. Now, I have to mail the item to my daughter, so that she can exchange it. It's a shame that such a reputable store, does not cater to it's clients. I will not be returning to Bloomingdale's. Their competitor, Macys offers returns in store or online.

What can I say, legendary! I feel like I'm on an episode of Sex and the City, its dreamy!

One of the best stores for all your needs in NYC. Happy to see you guys soon with best regards from Germany. :)

Friendly staff, great selection, and excellent presentation.

There's something for everyone at Bloomingdale's in midtown NYC. It is one of the last remaining department stores that maintains the atmosphere of the great department stores of the past. The store is well maintained, and feels luxurious without being pretentious. There are many friendly and knowledgeable associates to assist you, yet they're not pushy. From the inexpensive to high-end designers, Bloomingdale's always offers a range of options to suit most budgets. Plus, with a vast array of departments, you're bound to find the category you're looking for. And, their "Loyallist" rewards program is second-to-none, offering regular opportunities to earn gift cards and participate in special sales.

They stock excellent products, no doubt. But the best thing that I liked about the place was the genuine help that was available with shopping & the personalised customer care. Excellent. Full marks

The lack of good customer service, or any service at all is disconcerting.

Nice selection with an entrance right off the subway

The shoe department is on the 5th floor and it's awesome.

a must when you visit New York. great shopping experience

Shoppers heaven. I could easily spend all day here.

Been coming to this location for years. Amazing store, you can pretty much find everything you looking for.

Bad customers services in the Men's Department!!! I went there to return a suit that my husband bought the day before and it was dirty on the bottom parts of the pants. The lady gave me such a hard time to return it or exchange it that I ended up going to another store. Bad customers services in the Men's Department especially in Kooples Area!!!

Famous place and absolutely fantastic customer service

Loved it! Wonderful staff and great customer service.

The salesman at canali is extremely rude.
I purchased a suit from canali and when I picked sit up he was extremely unprofessional and rude. Management should hire kinda people with customer service, not stuck up men.

Giant store with just about every kind of clothing (and perfumes, etc.) you could possibly want. Staff was friendly too.