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What reviewers say about BIG Y Tolland, CT

Generated with AI from 237 reviews on Trustburn · updated 66 days ago

Customers generally give BIG Y Tolland, CT positive feedback, with many praising the selection, bakery, clean atmosphere, and friendly staff, though some note that prices are on the high side.
What are the most common complaints about BIG Y Tolland, CT?

Based on the critical reviewers, the most common complaints focus on high prices, rude staff, and slow service.

AI-generated from reviews on this page. Verify anything important with the company directly.

Emily Henderson
Reviews 1

I shop here every week. If you like a manager escorting you out of a one way aisle whilst you have several illnesses that make it hard for you to even shop, this is the store for you. He was rude, works Friday nights, and on a power trip. Should be fired

Sheila Trifari
Reviews 1

My husband and I stumbled upon this Big Y by chance, we were on our way to a friends house and had to pass it on the way, so we stopped in and man oh man were we pleasantly surprised! I shop at many different grocery stores but this one is my favorite by far. The meat at the butcher is well above average for a big chain store, no Highland Park but for the dollar a better value! :)

Deena Benoit
Reviews 1

Tolland Big Y is my favorite Big Y. Everyone always goes above and beyond to help the customers. Dave in bakery helped me out with a lovely breakfast platter on short notice. Everyone does an excellent job from Pat in produce, to Ed in dairy, to Jeff in grocery, and beyond. There are too many to list. Scott, you have an excellent crew working with you. You all help make my grocery shopping experience one that I enjoy. Thank you all for all you do!

Gregg Valentine
Reviews 1

Why? Just why? Wholefoods prices for the same stuff you get at every other grocery store. They hassel you if you don't have a store card and you have to give them a kidney to get one. Keep your leprechaun gold to yourself, I know a rip-off when I see one.

Janice Gudinkas
Reviews 1

CLEAN! -Tuesday Senior discount. -Seasonal offerings, outdoor plants, balloons, outdoor furniture and BBQ needs, seasonal crafted beers. -A full service flower shop. -Sustainable fish offerings. - Good deli meats and side salads. - Good hand crafted pizza, grinders to go. A bakery with fresh cakes off the rack or to order. Pies, cookies, seasonal desserts. order.

Gregory Cichowski
Reviews 1

Tolland Big-Y has a great selection of meat and seafood, better than the Mansfield Big-Y. The Tolland Big-Y still has human-cashier checkout, not like the Mansfield Big-Y which is converting to impersonal robotic self-service checkout. In this day and age, personal human interaction versus robot is very important.

A. Scott Dean
Reviews 1

This Big Y location is at the i-84 rt 195 track to uconn. The store is well stocked on a daily basis. Sale items are generally at the front of the store. The produce section is well run. Pizza and stuff for quick meals are on time.

Deborah Ostien
Reviews 1

They usually have what I am looking for. They offer senior hours which is very helpful during the pandenic. The staff is courteous. They do a great job with ready made foods and we like their sushi. The soups are excellent. The pharmacy is open 7 days a week and everyone is helpful. Big Y is a good place to shop.

John W. Bova
Reviews 1

I like Big Y. I use both the Tolland and Mansfield stores and agree that it is a much better than average shopping experience. With one caveat. Lately my cash outlay has grown immensely! I find that in the last few months I have been spending about 18 to 20 per cent more for the same amount of groceries, so now I find myself looking for lower priced, but similar items. I'm thinking that the present administration in Washington's policies of trade and economic strategy has a lot to do with it, but I personally can't go on this way much longer on a fixed retirement income. So I wish us all good luck. .. and will vote accordingly on the 6th! Thanks, John

Arline Gallegos
Reviews 1

Hated my Big Y when I first moved into a little town and Stafford Springs it was the only Supermarket there no competition but I grew to like it and they did get more competitive had better sales miss them now that I'm in the South Carolina

Dakota Black
Reviews 1

9/6/20 9:45 AM Tolland: I was at self checkout when an elderly woman asked the employee for a cleaning wipe to clean the register. The employee told the woman in a snooty tone of voice " I cleaned this 10 minutes ago and it's fine". The woman asked again and got the same exact response from the employee. Ridiculous service!! This woman was concerned about having to touch things and how she was treated was wrong. Also what's the big idea with the price hikes? I see we the customers are paying for your renovation hence why I paid $7.00 for grapes. Never again! Zero stars!

The Velvet Lounge Life
Reviews 1

Clean, good variety, higher priced because it's the only grocery store in town but good sales, lots of parking, good produce when fresh, nice cheese selections and 80%of the staff is awesome. The hours of operation are really reasonable too.

Matthew Mountain
Reviews 1

Asked for a store card and they said they didn't have one. I'm not from the area so wouldn't get one. Cashier and other employees could not tell me which products I would save on if I had their savings card. Nobody offered me a card. Felt like poor service. Also frustrating that we couldn't find cliantro. Will take my business to walmart for the rest of the time I'm in the area.

Doug Lussier
Reviews 1

Great quality customer service. The best part about this Big Y is the FREE 2 HOURS OF CHILD CARE for ages 3 and up. The employees there go through background checks and are some of the nicest people around. Plus the fisherman's dozen oysters are always a huge hit with my wife!

Samanthajo LauretteRivard
Reviews 1

I went in a little bit ago with my service dog(who didn t have her vest on at the moment since it was a quick in and out of the store), I was then approached by, who I wanna say is the manager, and told me that dogs are not allowed in the store. I understand that because she did not have her vest on so she looked like a regular dog. I told him that my dog is in fact a Service animal, and long story short, basically told me that he did not care what she was, and told me to leave the store. He then proceeded to follow me out of the store while harassing me after I told him to leave me alone several times. I find myself or my family to never return to this store until they have respect for Service Animals & their handlers!

Susan Taricani
Reviews 1

Was not to happy with the big y in tolland ct.1. the salad bar they just put in was not filled up and old and the way it is set up you have to lean your body over the food. 2. Very sad that at the deli, the ham salad and other salads had not been mixed,they had been sitting for awhile, so you know what they looked like .When I worked at big y I was told to mixed the salads every 20 minutes so they always look fresh. I guess I will stay with my big y in stafford springs ct.

dagreatwaffle
Reviews 1

Absolutely fantastic, it s the local grocery store around here so it s always packed but they manage to get everyone through clean and easily, I also didn t have enough to pay for everything and a bagger offered to pay the rest of my total. Very thankful

Beverly Raymond
Reviews 1

Big Y has not had their brand of multi grain rice cakes in weeks. They have not had their own large frozen blueberries in weeks. Also, they claim that Tropicana orange juice in the very large container has been discontinued when in fact, I can purchase it at Stop & Shop and BJ's. Not happy with Big Y's restocking as of late.

N K
Reviews 1

Love my Tolland Big Y. This store is always clean, well organized, and staffed with friendly courteous employees. In comparison to other large grocery stores, Big Y consistently has the best produce around! Job well done!! How could you not have an appreciation~ anyone notice printed on the sales flyer for week of September 5th Patriots Day We Will Never Forget Thank You

Linda W
Reviews 1

This is the most expensive grocery store. I have to say that their bakery department and their cakes are absolutely of exceptional quality and freshness. Whenever we need a birthday cake this is the location that we go to. Try the fruit bowl cake, fantastic!

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About BIG Y Tolland, CT

Website
bigy.com
Address
2145 roosevelt avenue
Categories
Supermarkets