Big O Dodge Chrysler Jeep Review

1 star is to much regarding my past experience with this dealership. Service advisor was extremely rude, and management does not fall through with there commitment. Will not be returning to this dealership and have already advised family and friends about experience.

Thank you to Hunter for a great experience at Big O Dodge. I like Jeeps, but I loved the Big O Dodge staff! I had looked at other dealerships/cars and one of the biggest reasons that I leased a Jeep from Big O Dodge was because of the approachability, knowledgeability, and general kindness of Hunter Smith. Big shout out to the Big O!

Liked going looking at the new jeeps.But the salesman acted lik I don't no about trade ins or jeeps,because I was a female.All males an females should b treated the same when shopping.

Hunter at Big O Dodge was incredible at making my car buying experience worth the while. I love my new Charger that he helped me upgrade to. He gave me the confidence that he was working FOR me and how buying a car should feel; pressure-free and easy. Go see hunter today

Jonat was great ! Your service department receptionist was not.

Amazing customer service. Matt the service tech was very sweet and concerning. I would recommend this place to everyone.

Danny was patient and got me the truck I wanted under my budget . I am extremely happy with my truck!!.

Here with Robert Garcia at big o dodge in Greenville...just bought a 2017 grand Cherokee limited..he made the experience a delight..was especially attentive to our autistic son and our toddler..was very knowledgeable and made sure we were in the right vehicle...we will definitely be going back for our next car..

I originally gave a 5 star just to be respectful even though it was a bad buying experience. Now I ve called several times to Jason Worley with sales in regards to a second key to our Jeep as well as a manual and no response.
If no second key, fine but can t even call back!!? And the most rude Financial guy as well. Pretty much told us if we didn t buy the extended warranty our Jeep will fall apart. Said they had a very busy service area bc their jeeps fall apart all the time. WOW!! Never been told that by a sales guy about there own product.

I think this is the 1st review I have ever written anywhere. This is how upset I am at the Big O Dodge service repair dept. And I shy away from expressing myself negatively in regards to any business. However, this process has just blown my mind and has totally ruined my vacation with my family.

They are very nice when you are there to purchase. However, their service dept is horrible. I was sold a care package and I was told towing and rental were included which it is. Here is my story...

On 12/23/2017 my 2015 Journey would not turn on, totally dead with less then 32 thousand miles. I had it towed to their site and because I did not have an appointment (which is obvious, because i do not plan when my car will break down) they told me they would work it in. I totally understand this and have no problem with it.

The bigger problem is that I had a trip for the holidays planned to Florida that same day in my car and I had to cancel my trip because my new car would not turn on. I asked for a rental and Wil (service rep) told me that the rental would not take place at their expense until the car was not diagnosed and the ETA was 6 - 8 days. (WHAT???) That does not make any sense to me, I should be able to have my car rental from the moment the car breaks down and its at your shop not from the moment you are able to diagnose the car. In this case that was 6 - 8 days later if that. What I'm I suppose to do in the meanwhile? Well I'm suppose to cover the rental fee myself and once they diagnose the car they will give me a rental.

What is even more frustrating is that he was very nonchalant and could care less about my issue. The unprofessional attitude was not needed and the fact that when I call for an update on my car it upsets you is even worse. To the point that you tell me that me calling does not change the fact that I still have to wait is uncalled for. I know it doesn't change my place in line, but you being upset and basically asking me not to call that you will call me, reminds me that I (your customer) am a bother to you. The first thing you should ALWAYS show a customer is empathy and understanding their frustration. Not taking yours out on them! And I WILL always be proactive and call in asking for an update on my car.

I can understand the policy of the rental car, although I don't agree with it and was not explained. But that is on me for not asking or reading properly. What I don't understand or appreciate is the attitude from the service rep. That is not needed and could go without!

I left a message for the service manager Mark Chastain today and hoping that he will call me and give me some kind of hope.

My plan is to trade this car in for another one, I don't ever want to go to a place and wait as long as I have just to get a diagnose and have to deal with the attitude from service reps that are supposed to be there to help you. Car Max is near them and I literally plan to take the car the same day I get it back and trade it in for another car. Not Dodge for sure! I've shared my experience at work and some colleges told me just to stay with the car, because I do like my car and just take it to McKinley dealer instead of this one. I really don't think I will, I think I'm done with Dodge.

I understand the importance of sharing reviews to help others through my experience, and with this particular one I'm going to make it a point to share everywhere. But I will also be fair and update if necessary and if my story becomes a better one. Now on my way to BBB and FB to write my experience.

Be careful taking you vehicle here to be worked on. Big o was trying to put me threw the ringer and get a big ol' pay day.

These folks do a great job of servicing your car, but seem to lack sufficient capacity to handle the amount of business they get. Had to book oil change 2 weeks out.

Had a great experience here buying my first car! Working with Donnie was great and he made the whole process very easy. Would recommend Big O Dodge to everyone!

DO NOT use this dealership!!!!! I took my Jeep in on March 16, 2015 for a head gasket repair (major repair) and am just getting it back today, April 7, 2015. We made repeated attempts to get information on the status and finally both my husband and myself made trips to the dealership to speak directly with the service manager, Mark Chastain. He was nothing but a snake about the entire thing and played ignorant, lied and screened our calls. Have you ever heard of a 3 and a half week car repair? This meant we had to rent a car for 3 weeks and a day and drive a small rental 10 hours to Louisiana for Spring Break to visit family. I am appalled that this service can be given and accepted by the owners of this dealership. On top of it all, our final bill was $2800. Take my advice - you don't want to deal with these people.

My husband and I drove from Florida. Not expecting to purchase a car. We met Robert Garcia upon our arrival. If you are in the market for a New Vehicle you MUST COME AND SEE THIS GUY!!!!! NO Pressure and really amazing to work with. This has been one of the best buying experiences we have had. We bought a 2017 Ram Rebel. We love it. We will come back to see him for the next one.
A+++++++++++++++

They sold us a lemon! My wife and I bought a brand new 2016 Dodge Journey on July 9, 2016. 3 days after we bought it water leaked in the back hatch. They called an outside source The Water Doctor to come fix the leak, only to find out they used a putty to fix the water leak in the back. Two weeks later it leaked again. They replaced the headliner and put new putty to fix the leak. We got the car back on Tuesday, August 16,2016. And here I am again sitting at Big O Dodge waiting on another rental car because my car leaked for a 3rd time. Not only did it leak, but the reassembly after installing the new headliner looked very unprofessional. Missing pieces, not put together correctly. It's just disheartening! Our 3 month old shouldn't be subject to mold and mildew, but yet they want him to be telling us they can't replace It to see if it leaks again! Fool us once shame on me. Fool me twice... No way! We have been every bit of compliant with them, but are being forced to go through Dodges third party called the National Center of Dispute settlements to replace our vehicle.

I bought my Ram truck a year ago and was told by the used car sales guy, Bill, that he would get me mats for my truck at closing and not to worry about mentioning them on the list of things we needed after closing. Since this was the first time I purchased from Big O I thought I would just see if Bill would keep his word. At closing we signed all the paperwork and then he met me in the hall and said that he only had one key to the truck and that the former owner was going to bring it in next month when he returned from a trip. He even told me that I need to follow up since a key fob cost a few hundred dollars.

I called the next month and got nothing. Tried the next month and nothing. I called ever person at Big O except Mr Odem and everyone said they would look in to it and call me back. It has been a year and I still do not have the second key, floor mats (I bought my own) nor has anyone ever called me back. I assumed that since it was never mentioned, until after closing that they never had the key, it was not something you needed to bring up on the list of items owed. I learned my lesson. I will not use Big O again but the next dealership I will make sure the keys, tires, engine, tailgate, wiring.... are also included in the sale. Also, why waste the time to call and follow up to see how you enjoyed your experience at Big O if you don't really care in the first place.

My Response to the owners comments:
I guess the first thing that has to happen to make bad reviews look better is to call your customers a lier so I look like some lone mad man from another dealership trying to give you a bad review. I have never made a bad review online and I never believe in cyber bulling. If you really never heard of this problem before the last call I made then you have communications problems in your organization. I don't like social media at all for this reason. It gets to be a personal thing about me attacking a family business instead of letting others know about my experience. This has just added to my bad experience even more. I have never been treated this way by any other dealership in the past.

Cole was a fantastic salesman & helped me find the Jeep of my dreams 11/10 would recommend

Daniel Crawford was so helpful and we had an awesome experience! Very helpful over the phone, at the dealership, and even down to showing me everything about the car once we purchased it! Thanks for turning a very bad experience at another dealership that we had to an awesome experience with you and Big O Dodge! :) The entire staff was so amazing!

Big O Dodge is the BEST! Hands down the easiest vehicle purchase I've ever made. Thomas from Internet Sales took care of everything over the phone, never tried selling me services I didn't need/want. Well worth the drive from Charleston - I've already recommended them to friends and family for their next car/truck. You've made a customer for life, Big O Dodge!!

Dropped off before work and it was ready when I got off, just the way I like it. These guys been servicing my trucks since 14 and i never had a bad experience.

I have been taking my 2006 Scion xB to Big O Dodge for the past nine years, per 3k-5k miles, tune-up, tires, belts, etc. Every time I am more than satisfied with the service I have received.

I recently took it to get the usual oil change and 29 Point Inspection. In addition, I had concerns with a delayed start when cranking the car. The Service Advisor I spoke with was knowledgeable about the various reasons that could be causing it and enthusiastic about solving the issue. Since my car was serviced, the delayed crank ceased and my car runs smoother than it did prior to the recent check-up.

My car is now at +123K miles. There is nowhere else I could take it and have the assurance of superior service that I do with Big O. When I call to make appointments, the ladies on the phone are always friendly and professional. The Service Advisors pay attention to my concerns and provide solutions. The Service Mechanics are familar with my car and continue to take great care of it.

On top of all that, it IS a family operation and the culture of family carries throughout to the body of employees. They take care of their employees and their employees take care of their customers. That is the kind of place where I want to take my business, and that is where I will continue to do so.

Thank you Big O for being my family throughout these nine years!

DON'T TRUST THIS DEALERSHIP! I test drove a vehicle and there was shaking in the steering wheel. I made a deal that if they fixed it then I would buy it. That following Monday they told me it was fixed. I drove it and the shaking was gone, so I bought it. 2 days later the shaking was back. I contacted them and got the run around and then they said they wouldn't fix it. I took it to someone else to find out that they stacked multiple weights on areas of the tires to get it to stop shaking temporarily so I would buy it. I ended up putting $1600 into to get it fixed. I called the manager and he basically told me I knew what I was getting into and it was my problem now. I call and left a message to the owner and he never called me back.

Robert Garcia made my whole purchase experience on my new 2017 Jeep Wrangler fantastic! Could not have asked for a better salesperson and experience! Thomas Ramantanin made the paperwork process seamless and quick. I would recommend these two and the dealership! Thanks and I love my Jeep!

The service department has been wonderful! We went to the dealership in Greer and after 2 attempts at getting an alignment and it was still off we weren't happy. Big O got it right the first time.

2014 Patriot, good car, salesman Ron great, price ok. had the Jeep 2 weeks and love it. Word of warning, do not expect a fair or honest deal if you trade in you old car. Sell it yourself, Big O is not up front on trade in allowance. Our 2004 Cadillac was valued at $13,000 with Kelly Blue Book but we were only offered $3,500. We were told the car had lost its value due to an airbag deployment several years ago. Ike told us they would have to wholesale it as they could not put it on their lot for fear of a lawsuit. A few days later our Cadillac showed up on the Bradshaw Cadillac lot with a $12,300 price tag on it. Seems the Cadillac dealer had no problem putting it up for sale. As a side note, the airbag had been replaced by Cadillac and is in working order. I am the sole owner for 8 years.

My husband and I have leased our 2nd Dodge Ram 1500 truck from Big O in Greenville. We have been very disappointed in the routine maintenance checkups with tire rotation and balancing and front end alignments!!! My husband has had to go back twice on two different occasions because the alignments were not done properly! The first truck we leased for 2 years and turned in with only less than 12,000 miles and we were made to purchase 2 new tires because the outer treads were bare....(due to poor maintenance on the servicing!) We thought we would give Big O another chance and we leased another truck. We have had that truck 18 months and approx 14,000 miles and the treads were starting to wear once again. My husband took it to get the tires rotated and realignment done. He drove it home in worse condition and had to wait 2 weeks to take it back in to get the alignment done right! Big O better not make us purchase new tires again when the lease is over! We will be done with Big O!!!!

Wonderful experience! We were made to feel very important as customers, the staff was very professional and friendly and they did everything they could to accommodate our needs. Highly recommend! Huge thank you to Kyle and Nate!

Hunter was awesome to work with. Knowledgeable and professional. Helped us find the perfect car to fit our needs. Thanks Hunter!!

About as shady as it gets in car dealerships. Do yourself a favir and drive around the corner to Breakaway Honda.

Helped my wife get a car Tee was great! Getting one next weekend!

Love coming. Frirndly staff, prompt staff. Very efficient.

Everytime I have to deal with these people it turns into an absolute nightmare. Their screw ups and their "good enough, screw it" attitude, " I'm right and you're wrong because I said so", "its ok you just don't know what you're talking about" and let's not forget about my favorite" wellll..... in theory you're wrong" lies usually cost me $500-$600. Including lies to the insurance company and the Better Business Bureau that have both cost me around $500. I can go on forever but I won't waste too much time. There is a reason why every other vehicle repair places and car dealership laughs at them and refuse to do business with this dealership.
Here I am at another vehicle replace having my brakes looked at and the mechanics are wonder what the hell happened. Big O dodge was the last place to look at them when I had my parking brake checkes. Good job guys you cost me another $550 for your screw ups

people are nice and helpful. very courteous on the phone. mechanics told me exactly what they were going to do. I'll definitely buy my next vehicle here.

6 months ago we bought a 2013 dodge ram. A couple of days later the driver side door actuator stoped working,had a noise in the motor. We called and made an appointment. At the end of the day they called back and I was told that they wouldn't pay for anything and we would've to pay out of pocket. They wanted to split the cost with me. They said that the car had no issues but the car still have the noise in the motor. The worst part was the used car sales manager who was very rude,wouldn't take my trade at the time.
Donnie the sales person who helped us at the time was very professional,very friendly. We just now went back to see Donnie in order to maybe sell a car to us. Once again the sales manager was very rude to the point where we got asked why we went back. Donnie again tried working with us,made us feel welcome. The manager on the other hand,is a very rude,unprofessional to where us costumers will not go back there for any more business. No costumer should be treated and talked to like that in any kind of way.

I am so HAPPY with my purchase! I m so in love with my Jeep!! Tee was so nice and such an advocate for his customer! He got me in the car I wanted and I m so thankful!!

Purchased a 2020 Charger Hellcat from Big O Dodge. Ordered the car in April and was working from day one with Hunter Smith. He is by far the most professional car sales man I have ever worked with. He kept me in the loop about ordering status during the pandemic, went the extra mile to help me out with all my requests and was always there when I needed his help. I can highly recommend the dealership and his services.

Josh is a great saleperson. Great caring about the options my wife wanted. The other salesman gave her his jacket because she was cold. They hit my numbers I wanted. And finance guy was quick. They have my jeep service from now on.

Very friendly and helpful staff, l suggest making an appointment.

I bought a 2014 Jeep Grand Cherokee from Big O Dodge a week ago. My salesman Donnie was awesome! He took care of me like family. I left out of there with the car of my dreams and I couldn t be any happier!

Just back from Memphis needed an oil change stopped no appointment service rep met me as soon as I pulled up to the door looked up my service history got my car right in. This was my 4th service call all oil changes and tire rotations service has always been good. This is the 1st car I purchased from Big O my son has bought 2 here. Service rep also verified for me that I could bring in my Pontiac for service. Thanks for the coffee and doughnuts.

Robert Garcia is very professional. I came in with my girlfriend just to kill time and window shop. Not expecting to buy a car, but through this tough journey of deciding on purchasing a car. He helped us even though it was difficult to decide. We got a brand new car. I can see us coming back in the future to purchase another car!

The team at BIg O Dodge was a delight to work with...and very fair. Donny and Eric made the process a smooth one.

We walked in and the receptionist was on her phone texting the whole time. Never greeted us, or even looked up at us. The entire time we were there she never got off her phone. That is just very rude. My Husband was test driving a Jeep, and he missed his turn. and our sales Guy yells out the GD word right in front of my kids. We found that to be so unprofessional. We got a terrible quote that was over $100 more a month than what other Jeep dealerships were offering. We went somewhere else on Saturday, and now have a brand new Jeep! I will never go back.

Preston was a good salesman, I ended up with way more than I planned on getting. Was a good experience!

I recently visited Big O' Dodge to purchase my first new car (2017 Jeep Wrangler) and was amazed at the level of service I received. Anthony and the sales department went above and beyond to help me throughout the whole process, to make sure I got the car I wanted and had all the paperwork I needed in order to ship my vehicle with me the following week (service member serving overseas). I love that they support our military and will go the extra mile to make a customer happy!

This is very simply the best dealership that I have ever dealt with. My salesman, Quinton, my two maintenance / service managers Anthony and Matt were all superior. They've been helpful, way beyond any reasonable expectations. I'd purchase my truck all over again with this dealership and I'm hopeful that my good fortune will continue.

Overall good experience. The Mopar alternator they were putting in my 2005 Caravan broke so I either had to rent a car until another one arrived the next day or get aftermarket. I decided on aftermarket, however when I drove away it was making noise. I pulled over and went right back in to Dodge's service department. They immediately helped me out, told me the new alternator didn't release its clutch. When a few days later it still didn't release they fit me in their schedule quickly and put in another alternator. All's well that ends well. They certainly made everything right for me and were very professional, kind and courteous. Thank you Phil, Mark, Scott, everyone who helped make my van run safely for my family again.

I carried my company s service van to their service department for repair. They kept the vehicle for almost a month and would rarely speak to me regarding the service. I would call and speak to a receptionist only to be sent to voicemail. It was a long and stressful process that should have been handled much better in their part. I will NOT be going back.

Hunter was extremely professional, and made sure that I knew all the bells and whistles that the car had. Right down to setting up the uConnect App on my phone. Thomas was so easy to work with and efficient. Meghan, the Customer Relations person, took me through all of my perks, pointed out the "cheat Sheet" of the most asked questions about the car. Scott, the Sales Manager, over-saw the whole transaction and insured that it went smoothly. Even Beverly Odum stopped by to say hello. Made me feel like family. I would never buy anywhere else!!!

Big O Dodge believes in the Art of the Deal where both parties are happy with the deal. They will try everything to make you happy on a new car sale deal. If you are not happy just tell them they will attempt to make that good deal.

Five Stars!! Friendly staff, excellent choice of new and used vehicles on the lot and top notch Service Department! Big O is the place to go!

I called during normal hours to ask about an electrical problem with my Dodge truck. I got an automated answering system telling me that I may be recorded for quality, then it rolled over and gave the same message. Finally it rolled to a receptionist who said she would transfer me to service. Then the phone when completely silent, no music, no beeps, nothing. Then after a long time a voicemail message came on asking me to leave a message. I hung up and dialed again and after the main receptionist I actually got to speak to a receptionist in service who transferred me to a service adviser. After we spoke I told him I wanted to bring the truck in so he told me he would transfer me to the receptionist to schedule an appointment. Again the phone went completely silent for a long time then rolled to voicemail. At that point I hung up and decided to take my business somewhere else.

My father-in-law took his 05 wrangler to them that had the check engine light on and the automatic transmission was shifting bad. They replaced the transmission and along with some other things and charged over $8k! Afterwards the transmission still didn't shift. Finally after researching online, the 05-06 models had transmission issues caused by the computer. Ordered a rebuilt computer for $600 and fixed all the issues. Big O will rip you off! Do Not go to them!

My husband and I had a wonderful experience at Big O Dodge! This was my first time buying a brand new car. I was a bit nervous, but the entire staff from sales to management to the credit department was amazing! They made the entire process painless and even helped entertain my two young sons! I will absolutely be going back and would recommend to anyone looking for a new or used car!

Service department is horrible. If you do find yourself at Big O Dodge, ask for Dano. He will actually work with you.

My grandmother and I were shopping around for a new vehicle so we decided to stop by Big O Dodge. We were promptly greeted, and shown exactly what we were looking for. Our salesman was very polite, and educated. The manager was also very kind, and made every effort to make sure I was satisfied with my experience and purchase. Overall, they made the buying process easy and fun.

Very professional, courteous, and knowledgeable. Our salesman Eric Outy was amazing. A credit to the business!

I am blown away by the service here! Right from the start scheduling was super easy with text reminders. Shuttle service by the very friendly Gary made dropping my Jeep off and getting to work and back a breeze! Very thorough and expert service repairs. Austin was great to work with and Uncle Mike's passion for his work combined will make sure this is not only the spot I come back to for all my Jeep needs but also the spot I recommend to everyone for their needs! Thanks again everyone!

I love Big O Dodge and the Odums! They are a friendly dealership who really care for their customers from start to finish! I had a great experience with my salesman Rick Parsons and plan on purchasing more vehicles from them. And service has also been great thanks to April and their service team. Thanks Big O staff!!

I bought the exact car I wanted from here, blacked out 2020 Jeep Compass! I wouldn't have been able to make this purchase without my salesman, Robert S and Eric Peoples! They both took their time with me, explained and answered any questions I had to my understanding, and made the process smooth as possible! I highly recommend purchasing from this dealership!

Visit was horrible, not 1 single person even approached us. I went with my friend that was looking to pay cash for a hellcat!!!!

I just purchased my first new car from Robert Garcia at Big O Dodge. Pleasant experience! Excellent service! Thank you!

My wife and I purchased a Jeep Patriot for our son's first car. We worked with Hunter and Scott Perkins who not only gave us a great deal on the vehicle but were also extremely friendly and helpful throughout the entire process. I highly recommend Big O Dodge for your vehicle needs.

Stopped by to look at a Jeep for my daughter. Sales staff was quick to help, and not at all pushy. I'll be back when we get closer to the sales decision.

Scott at Big O Dodge went above and beyond when my wife and I had an issue on the road. . . He even stayed open late to meet us when we had no other options. Without them we would have missed our flight. . Great service that I would recommend to anyone!!!

I've only been here 2 times but I've always received great service...Fast and friendly. Today I was told that they were booked solid but they called me back because there was a last minute cancellation. Great attitudes everyone. Ladies at the check out service are also very friendly and hospitable... Keep it up Big-O.

I purchased a 2015 Jeep Grand Cherokee today from Donald spann and i had nothing but a GREAT experience from the beginning to finish! He went above and beyond to make sure i got the car i wanted! He was very helpful and knowledgeable with the whole process! I would highly recommended Donnie and big ol dodge to everybody! If you in a need of a new vehicle go see Donnie!!!!

Completely unacceptable communication between 2 seperate service advisors and myself. I called regarding my fiances vehicle and the service advisor began to use profanity towards me over the phone and upon calling back the other tells me to get me service records in line before i call back. 100% unsatisfied with the phone service i was dealt today. I will be contacting chrysler corporate regarding this.

This is my second purchase from Big O Dodge and once again they did not disappoint. The Challenger I wanted was not located at the dealer and after a two day search they found my Challenger in Florida. Big O was able to do a dealer trade to get my Challenger and make me one happy guy. The Price was reduced due to a 2000.00 rebate plus discounted the vehicle a very fair amount, fair enough that I could not argue with the price they gave me. The trade in process was a a little different, dealing with the used car appraiser was my only difficulty and that was resolved rather quick when the new car manager stepped in. All in all great Experience and planning on buying my daughter's car from there too.

TERRIBLE CUSTOMER SERVICE TERRIBLE!!!! DOES NOT PUT IN EFFORT TO EARN YOUR BUSINESS

I can t say enough about my experience at Big O Dodge. I ve purchased two vehicles from this dealership in the last year. Each experience was very professional, quick and thorough. Both times I worked directly with Hunter and Kevin who are are both the epitome of a professional.

Our family and family business has purchased 8 vehicles from Big O Dodge. If I am ever in need of a vehicle I always go to them! It makes it easy when you get the best prices and best service I've experienced in the car industry. I live in Charleston, SC and go out of the way to see that they get my business. I have delt with other people at Big O starting 15 years ago but in the last 4 purchases I have dealt with Ike. He was incredibly helpful and not pushy. He just wants to get me exactly what I want and has come through every time. I could go on and on but I really want to emphasize that I will always stand behind Big O because I know they will always stand behind me. I'm sure there are many great employees but I can confidently advise anyone to ask for Ike!
Thank you Big O!!! I hope at some point y'all can help me with my Ram 2500 dream truck!

I had Hunter as my salesman, highly recommend! Great guy with a great personality. Hunter helped us narrow down what we wanted and eventually got us what we wanted. Thank you Hunter!!

Awesome experience. Gave me a good deal on a brand new truck. I recommend this dealership. Also they did everything they could to get me where I was comfortable with the payment I wanted.

Hunter was extremely helpful in sales. He took his time and was very patient. He helped us get everything we need and more. If you shop here, ASK FOR HUNTER!!!!

Just bought a Jeep for my son...for his first car. Malcom is awesome! Easy to talk to. Very informative and really has gone above and beyond to get us in this Jeep. Ask for Malcom in sales when ur ready to buy a new ride for yourself or a loved one.

I am at Big O right now, and have had the best experience ever purchasing a car. I am working with Robert Garcia, who has one of the most outgoing personalities I've ever come across. He's made me feel at home, making me laugh the entire time. Ive felt zero pressure the entire time. He helped me get into a 2017 Jeep renegade, and I couldn't be happier!! If you need a vehicle, I absolutely recommend you get with Robert Garcia!! He's done an amazing job!! :)