Ben & Jerry's

Ben & Jerry's Reviews

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4.6
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The store is always super busy. The employees are ...

The store is always super busy. The employees are always on their phones and either talking about eachother or the customers. It s like walking into a mcdonalds, just a bunch of college kids doing a minimum wage job and screwing around just for fun. I came back after a few months and nothing changed. The managers are some of the most rotten people i ve interacted with there. Nothing like the company is. Dont eat here

I absolutely love ice cream so it's 5 stars for me...

I absolutely love ice cream so it's 5 stars for me. The line is usually long here, but the staff is fast and friendly when they get to you. They sell all of the ice cream flavors and souvenirs like stickers and T-shirts. It's not that expensive as far as ice cream places go. We got a total of four scoops on two waffle cones for about $13 including tax. Sometimes the seating fills up fast.

No doubt the smell of fresh waffle cones spilling ...

No doubt the smell of fresh waffle cones spilling on to the Church Street Marketplace instills each human with a sense of childlike bewilderment that only Ben & Jerry's can satisfy. No doubt it is the best ice cream out there!

This place is like Willy Wonka and the Chocolate F...

This place is like Willy Wonka and the Chocolate Factory but with ice cream! See how the geniuses do it from idea to shipping with the factory tour. Of course they have a full on ice cream shop with every flavor imaginable and also the sad flavor graveyard that those that didn't make it. Worth a lick of you time!

Pretty expensive for what you get, but it is an in...

Pretty expensive for what you get, but it is an institution in Vermont, so you must go when visiting the state.
The cost is the reason for the four stars instead of five. Everything else is good.

Great little tour full of corny cow jokes. Samples...

Great little tour full of corny cow jokes. Samples of ice cream at the end of your tour as well. Little ice cream shop which offers a variety of flavors. Looks like they just added a big playground too. Went June 1st and it wasnt super busy. Very clean and nice staff.

Good taste.. if you take one large you will get 3 ...

Good taste.. if you take one large you will get 3 scoops. You may pick 3 different taste. You can take waffle extra if you want.. it will be around 1.5$.. and the large scoop will be around 6$ which is sufficient for two ppl.. really.

Always have a great experience here. Even if the l...

Always have a great experience here. Even if the line is long, the flavor selection is so delicious it's worth it. I occasionally have to avoid dairy for health reasons, but their new dairy free options make it so I can still visit regardless!

The place did not have a wow factor. Although we w...

The place did not have a wow factor. Although we watched an interesting video of the history of Ben & Jerry's, the view of the factory / manufacturing process was sub-par. You cant see the ice cream being made. You can only see it being boxed up. Thoroughly enjoyed the ice cream at the end of the tour though.
The lines were very long to purchase ice cream and the service was slower than I expected.
Overall, it's something to say you've experienced but I have no desire to ever go back... Rather go to a store and buy ice cream to take home to enjoy.

Located right in the center of burlington vt where...

Located right in the center of burlington vt where the lighting on the trees creates a beautiful atmosphere, ice cream of particular tastes all excellent. To try in particular the Cherry Garcia taste, really exceptional !!!

While I have my issue with their use of carrageena...

While I have my issue with their use of carrageenan in many flavors (which yes I know are all delicious regardless), I am pleasantly surprised by their newer non-dairy / almond milk flavors that do not contain carrageenan. On my recent visit I had the P.B. & COOKIES non-dairy flavor and it was wonderfully tasty. Highly recommended.

Mixed flavor when the woman lost my last scoop in ...

Mixed flavor when the woman lost my last scoop in phishy food. I would have appetite it more if she not put the mixed flavered scoop in my coffee, coffee, buzzbuzzbuzz 3(scoops) large waffle cone. I would rather go to the factory to have better quality ice cream.

Milkshakes - Very Disappointed. Ordered Coffee. Go...

Milkshakes - Very Disappointed. Ordered Coffee. Got Coffee Coffee Buzz Buzz to my surprise. The attendant shrugged her shoulders and walked away when I noticed the mistake at the register after paying. The buzz buzz made the texture of the shake not smooth. The diameter of the straw was too narrow for the textured bits and it continued to clog. Suggest the desert shop a little further down for the best milkshakes.

What's not to love? Great ice cream, a great compa...

What's not to love? Great ice cream, a great company, and a staple of Vermont culture. If you're visiting, new to the area, or just happen to be on Church Street, stop by and get yourself a cone of any of their amazing flavors! The limited edition ones that they only have in the shop are always great and never disappoint!

It's Ben & Jerry's, what more do you want?! This p...

It's Ben & Jerry's, what more do you want?! This place smells like heaven and the people are nice. You can sit by the window and watch all the handsome puppers walk by on church street, which is what life is all about.

High quality ice cream that should be expected of ...

High quality ice cream that should be expected of the Ben and Jerry s brand. The prices can be very high when ordering larger sizes and during peak times there can be a long wait. I wouldn t come here often but I would definitely recommend for visitors to the area and those unfamiliar with B&J.