The place did not have a wow factor. Although we w...

The place did not have a wow factor. Although we watched an interesting video of the history of Ben & Jerry's, the view of the factory / manufacturing process was sub-par. You cant see the ice cream being made. You can only see it being boxed up. Thoroughly enjoyed the ice cream at the end of the tour though.
The lines were very long to purchase ice cream and the service was slower than I expected.
Overall, it's something to say you've experienced but I have no desire to ever go back... Rather go to a store and buy ice cream to take home to enjoy.