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As much as the staff are really lovely and go out ...

As much as the staff are really lovely and go out of their way to help students it seems impossible for them to address issues relating to lots of politics involved in the management. I've been sent around circles at the course starting point, charged my course fee and enrolled me, relocated to a different campus without informing me and failed to inform me for weeks!
They can't sort out a simple thing without confusion. Went to their health centre for a check, they got my sample to send to the lab and asked to come back following week for results, the following week when I went there I was told that samples were thrown in the bin as there is a fee for international students. Absolutely horrendous customer service!!!

All the glitters is not gold. Pathetic services. C...

All the glitters is not gold. Pathetic services. Compaints went unanswered. Email not answered. Employ_NZ is way better. They help my brother a lot and make him feel like a family. At toi courses got cancelled after paying fees, you ll get an email after 10 days if u ll ask for help.
Disappointed :-(

I had all my loan, allowance and course related co...

I had all my loan, allowance and course related costs all confirmed.. went to the polytechnic office and paid course related costs.

Only then I find out the course had been cancelled!
I have to wait one week to be refunded.

I've had to cancel everything with studylink.
I've had to return the boots I bought for the course.
Talking to inland revenue today, about returning course related costs..
I also have to pay an administrative fee of $60.. it feels like I'm being penalised for being myself mucked around.

If you're signing up for a course..pay it the day you start.
No one will contact you immediately to tell you your course has cancelled.

Biased grading. Don't go if you are caucasian and...

Biased grading. Don't go if you are caucasian and an immigrant. I will update if things change, but not holding breath at this point. Look-up "tall poppy syndrome." Then, they all cover for each other to back up each other's decisions, like partners in crime. Typical bureaucratic complacency you will find here, and don't expect quick action if you call them on it.

They updated the WiFi and let me tell you. Don't b...

They updated the WiFi and let me tell you. Don't bother. You'll have better luck with the passby busses. You can't study with it. Never been so frustrated over trying to sort my study out then when I get here and need to use the facilties to find out half of them don't work.

Bay of Plenty Polytechnic

Bay of Plenty Polytechnic

3.5