Bauhaus Esbjerg Reviews

It is with mixed feelings was in Esbjerg Thursday night wanted a workshop cart They had one but could not find it was written up and they would call the next day did not hear from them so I drove there over Friday night to hear if they had found it but no no one had looked for
Got a good service from Kasper who apologized many times but it is not His fault
He did what he could but no luck
So the status is that not everyone is equally customer-friendly and puts the customer first, it is also tiring to have to do something for his salary
But thanks to Casper you did what you could

100% ok
I have shopped quite a few times in Esbjerg, and always received a good treatment.
Now I have ordered items for collection, an hour after ordering there was an SMS that the item was ready for collection
It was nice easy and an easy way to shop
I will do it again when you know what goods you need

Insanely poor customer support.
Called them twice yesterday, to place an order and hear about delivery. Neither of the two people in the tube could help, but I could then drive a trip down to Bauhaus Esbjerg on March 1 as they open there ... In your description on item number 6200919A it says that it is heavy and delivered to my address by truck. But customer service says that you can not ..

Everything was ready for pickup. A really good experience.
Regards Bo

Things are fine and ready on time in Click and Collect

Usually buy gas from them, but they also have an excellent selection of tools

Rude service. More expensive prices during sales .. no more shopping!

Friendly service but did not have what I was looking for

I'm sorry to see it's very young people who deliver goods that are very heavy. And that there is no more help for them, from all the staff running around.

Their customer service is really poor and condescending ... Have been there 3 times in the last month ...

Large and versatile product selection. Good service from the staff.

Poor service, ordered item not ready for promised day and instead of calling, I waited for 4 hours for the supplier.
Next day again it together game. Customer support could not help and / or get in touch with the department store. What are you poor and bad for your job.

Esbjerg Dept., there is good customer service and control in stock and we got good guidance and there was time for us we got what we came for and more for.

Product not in stock or not in the "Grill planks" program.

If you know exactly what materials to use, then Bauhaus is perfect.
Do you need advice or just a little guidance. Then choose another place.

Missed a mahogany solid table top so they had 4 pieces. in stock and drove subsequently to Esbjerg (70 km). On arrival, I realized that they did NOT have anyone in stock and were told that someone had tasted wrong. The store manager Michael U replied that such is just and was not willing to any compensation (possibly rejection of another countertop) the conclusion is that you can not complain about the service because there is not anyone.

Really nice and all but some things might be just too expensive

Nice place to come and really help from people who understand what they are working on

Bauhaus is always good and there is cheap trailer hire, remember to check cables before driving, have experienced getting a defective cable

Sometimes there is a lot of waiting time before you can pay for your goods.

Super good service, was there at 18 no queue. They are open till. 20:00 on a Saturday. Cool

Waited 20 minutes for service without customers ...

Satan for good customer service is a long way to go! The employee just goes his own way when standing and explaining what the problem is.

Like other Bauhaus departments. Large with ample selection.

My Click and Collect experience was easy and fast. Can recommend Bauhaus, Esbjerg.

Fresh service in saw department with a big smile when we finished.Great experience.

Should buy a stool. After unsuccessful search, I turned to one of the garden department staff.
Result: nothing, since he didn't really know anything, but he could refer me to someone else who could tell it to be found somewhere last time on the left.
I think he should have gone down to find it sought.

Nice shop everything to do it yourself man and craftsmen

Apart from the fact that it is not tiring to be able to come in and see the goods, it works well to pick up.

Click and collect service, is very slow. For example, I have not yet received an invoice for the purchase 4 days after picking up the goods.

It worked, however, the product was more clumsy than expected

Usually always in order; but it may be annoying that there is only a box open and I spoke a queue of 15 people

Big parking lot
Good assortment
Nice personel

It takes 1 hour to get through the queue for customer support

Was given a battery that was completely discharged / collapsed. Voltage was 10v at measurement. Likewise, it was next when I got it exchanged. Deeply frustrating and a waste of time.

Long wait for staff. But available very friendly and helpful.

Extremely poor service, unbelievable that they still have customers shopping in there ..

Was in the Esbjerg department today and wanted to buy 3 bags of pinstrup ornamental bark which is in catalog this week to 249, but only had 2 where there was a hole and some fell out, it also lay there 3 days ago, More