My partner and I visited just for a quick whiskey cocktail prior to catching our train home after a day trip in the area. Very luxurious interior, and well trained and attentive staff, with a wide range of cocktails available. Recommended as a place to visit, although this is not a budget option.
NOT WORTH THE $!!! RATHER SPEND MY COIN ON SOMETHING I CAN KEEP & HAVE YEARS ON TO ENJOY!!! TALLIE YO OWN " HOE! "
We approached the hotel the door was held and gentleman on the door was very pleasant.As I walked past reception i was acknowledged with smiles from 2 staff .Then the bar staff said take a seat and we will look after you .
Great experience would be great to stay one day
Because the bistro was being refurbished we were downstairs in a cold room without windows ,the food was okay ,we could have had the same meal for half that cost ,you pay for the atmosphere at the Balmoral ,if you do not get that eat elsewhere ,
Last year we had afternoon tea in the palm court ,a wonderful experience ,
Mr William French
Mega expensive and parking is a nuisance. However it's clean and nice inside and looks great.
Very pleasant and staff put themselves out to be helpful
Fantastic hotel in a historic building in Edinburgh
Historic Edinburgh hotel, where JK Rowling finished writing the Harry Potter saga. There is also a room dedicated to her.
Definitely a luxury hotel, with not too affordable prices.
But if you want to have a unique experience, it is a splendid place.
Palm court has to be the most civilised and relaxing location for tea/coffee, lunch or an afternoon tea in Edinburgh!
Amazing hotel, in the centre of everything. Expensive nonetheless
Had lunch in the Balmoral bar. Steak ciabatta. Bread was stale. Sat there for over 30 minutes after asking for the bill. Whisky selection is excellent. Doesn't feel like a 5 star hotel
Didn't stay there, but it certainly seems very nice
Memorable Afternoon Tea, highly recommend. Excellent service with just the right amount of discretion and attention. Perfect atmosphere and comfort and then there's the to die for food. We just loved it
In the old city of Edinburgh, an iconic Victorian building. Very careful and with an exquisite attention that it deserves for the exclusivity of the hotel. Most of the rooms are large and spacious. And as a detail I attach a photo with room number 552, where the last chapter of Harry Potter was written.
Expensive, but worth it for the stunning bloody Mary.
Attended the Carron suite for a wedding reception. The venue was lovely, staff were very helpful and it was a great evening!
Fantastic service in a fantastic environment. The ultimate place to be spoiled in Edinburgh.
I attended a function here and I wasn't impressed. The location is excellent, and the hotel grand, but the three course meal with coffee and petit fours generally wasn't of the high quality I was expecting of a hotel of this standard. I was told by others that the pork for the main course wasn't very well cooked (apparently it was dry), while my vegetarian offering was somewhat disappointing, being asparagus wrapped in pastry served with a small quantity of vegetables and some cheese sauce. The starter was a slightly odd dish of smoked salmon slices (melon slices for myself) accompanied by melon soup, and many weren't keen on it. The portion sizes also weren't large enough to leave me (or many of the other guests) feeling satisfied, and the coffee was a very small serving. The creme brulee desert however was excellent.
I was also unable to drink alcohol due to my pregnancy, but was only offered a glass of water as an alternative to champagne on arrival when I asked if there was a non-alcoholic alternative. I then had to specifically ask them for a non-alcoholic alternative drink to wine at the meal after turning the alcohol down, and felt like I was putting the staff out by doing so. I felt particularly for a hotel like the Balmoral, there should have been a better and more readily available alternative for those who cannot or prefer not to drink alcohol. It didn't seem to have been considered.
However the surroundings are beautiful, the hotel smart and grand, and it is a location that is very central and easy to get to, so it would probably be excellent if staying here on a luxury break as a tourist or on business. I just unfortunately wouldn't be able to recommend it for a function given my experience on this occasion.
Classic, elegant. It is fine, clean and tidy but somewhat dated in carpet. The rooms with a very large comfortable bed. Highlight the professionalism of its staff, its location and its whiskey bar.
Situated right next to Waverly station the Balmoral is very central. Just popped in for a hot chocolate while waiting for our train and got to listen to a live harpist and they even gave us complimentary shortbread to go with our drinks. It was just lovely!
Had afternoon tea at The Balmoral. Absolutely wonderful. Classy and exceptional service. Highly recommended.
Fantastic service by everyone we had contact with. The accommodations were luxurious and we were very well taken of throughout our stay. Wonderful location with everything you need to do an easy walk away. Would highly recommend this property.
The Balmoral was an excellent location for a professional event in Edinburgh and was imacculate throughout.
Good coffee & cake whilst listening to a very good harp player in splendid surroundings.
A must see if you travel to Edinburgh. Come in and enjoy the whiskey bar and Palm Court for tea time.
Luxurious hotel, great spa facilities, makes you feel special. The restaurant , Number One, set menu was fantastic with the matched wines.
We had pre dinner and pre lunch drinks here. Staff are great and love the ambience.
This hotel is the best in Edinburgh. Service is great! Check out the Harry Potter room. Our room was awesome. They also have a whiskey bar with about 500 different whiskeys! Very fine and knowledgeable staff in the whiskey bar too!
I stayed at the Balmoral for one night while I was in the capital celebrating my birthday and what an experience it was. We were upgraded to a deluxe suite which had amazing views. We dined at the number one restaurant opting for the 7 course taster menu which was absolutely spot on. If I was to fault anything it would be that all the whiskys I tried in the SCOTCH bar had been exposed to too much air and as they smelt fine the palate was ruined. I'm sure it didn't help that the bulbs in the cabinet were cooking them... Also the breakfast for the price of it wasn't up to scratch and the waiters seemed to be a bit too quick off the mark, completely clearing my table of newspaper and coffee while I went up for some fruit. Apart from those points I would highly recommend this to anyone. Chilling out in the spa before checkout was a brilliant way to top off a great weekend at the Balmoral.
Harrison's at The Balmoral. Food ok but pricey. Great venue though
What's not to love about this luxury hotel -view from the bar-where else? Great service. Free gourmet nuts and endless water top ups. You could spend the same on a pint anywhere else in the town but few places in Edinburgh offer the luxurious beautifully appointed cocoon offered by "the bally". Sit in comfort whilst princess street buzzes by. Then go out and do it all again.....
We went for afternoon tea on boxing day for an 80th birthday, the food was excellent, the service was amazing and it was a beautiful setting. Not cheap but worth every single penny.
Although the unloading area of the hotel was filled with taxis and it took 10 minutes to park the rest of the experience was amazing. From the door man who took our bags and parked the car (from the bus zone) to the front desk lady who upgraded us. The room was quiet, modern, and lovely. I had forgotten my phone in the car and the gentleman who dropped off our bags went to look for it. This hotel has very good customer service which seems to be lacking in the hospitality industry these days.
Beautiful Hotel in Edinburgh. Stayed 2 nights and thoroughly enjoyed. Loved the spa where they are very helpful,
They didn't have space for afternoon tea and the restaurant didn't serve scones.
Spectacular hotel in Edinburgh's best spot, next to Waverley Train Station. A 12 minute walk from the Castle. Hotel located in the main point of restaurants and shopping.
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Lovely location. However, BEWARE of the front desk/reservations department. Had trouble getting a confirmation email when I booked this hotel. Requested the email one month before the trip. Number of persons in my party was incorrect. Requested a second email 5 days later with the corrected information. Showed up at hotel and was told the "Total Cost" listed on my confirmation email was incorrect due to a "System Error" and that I would be charged an additional 1560 pounds. WHAT??? I was also charged for 3 breakfasts during my stay that were supposed to be included. That has been refunded but the best the hotel could do about my bill was charge me 780 pounds instead of 1560. I am not a happy customer. Why am I expected to pay for this hotel's mistake? Tried to work things out with Marta, Front Desk Manager but I still feel like I am left with little recourse in this matter. WATCH THE CHARGES ON YOUR HOTEL BILL VERY CLOSELY! This hotel has had at least 3 general managers since 2016 so there may be some behind the scenes chaos going on here.
A great hotel set in the centre of Edinburgh, handy for the railway station and many of Edinburgh's landmarks are within walking distance of the hotel. The rooms are spacious and very comfortable, staff friendly and very helpful. Leisure facilities with treatments available as an extra charge. This is the third time I have stayed here and would recommend the hotel.
Amazing experience, staff very friendly and helpful. Room was beautiful not much of a view but would definitely stay here again. Well worth the money!
Anyone looking for an exclusive hotel in Edinburgh is sure to find a good place here. The kitchen also leaves nothing to be desired. That rightly has its price.
Delightful service and, ladies - try La Vie En Rose ask about the Aqua Vitae (origin of scotch rediscovered in Aberdeen)
This bar is perfection.
We had a Spa day a day it was amazing. Food was great, staff were lovely and very helpful. My daughter and I can't wait to go back again
I did not stay in this hotel, so please keep that in mind when reading this review.
I booked this hotel for my parents, who were visiting me while I worked in London last year. I wanted to plan them an amazing two day trip to Scotland while I had to work. My parents worked really hard to give me the opportunity to have a great life and I wanted to make this trip special.
I honestly didn't expect the hotel to be the part they never stopped talking about and were most impressed with. They were blown away and said they felt like they were in a James Bond movie. Even when I take them to other 5 star hotels they compare it to this one a year later as the standard for how they judge all other luxury hotels.
I didn't plan for this to be the highlight of their trip, but glad they loved it so much. Your hotel sounds amazing and thank you for making it an unforgettable experience for two people who have earned it, after a lifetime of hard work for their family.
I hope to stay in this hotel on my next visit.
Beautiful place next to station and centred for all shops bus and trans. Had fabulous meal with all wine to go with each course.
An iconic building which like the Caley is a monument to the age of steam.
Great location, average 5* rooms and amenities, but with the new bistro, bar & breakfast room "Prince" elevated from a 4* rating to 5* - love the concept of a piece of old world charm.
A classic that we all enjoy as a family when visiting Edinburgh. Outstanding staff
Balmoral is beautiful, the surroundings were Scottish grandure, looking on to Princess Street and Edinburgh castle as we dined. Attended a ball for local Princess Alexandria eye hospital anniversary, surroundings were very classy, a la cart menu was devine. Staff were efficient and pleasant.
Really friendly whisky bar Scotch Cameron and Chuck the dream team with matching beards........fab!
It is on the top in Edinburgh I believe. Very warm atmosphere. Excellent location in the heart of the city center.
This is nice bar to sit and relax. Obviously the prices reflect the exclusivity of the hotel, but don't let that put you off.
With the drinks you get exceptional service and some nice nibbles.
They have some real nice cocktails and a good international selection of wines and beers.
This is a great alternative for the Saturday afternoon to avoid the crowds and busy streets.
James bond movie, elegant.
Scottish uniform of the doorkeeper.
Next to Waverley station. Next to many many playing games area. Also Ferris wheel. Artistic building. Fancy. Must go when in Edinburgh. The road was closed for Hogmanay; new year party in Scotland.
Arrived by rental car. The concierge will leave the valet parking for you, but there is a charge. Please contact us 30 minutes before departure to bring your car. The car is always parked in front of the hotel, but if you wait a while, you can park it while getting on and off. The hotel is profound and the staff's response is reasonable. The room faces the square around the colonnade, and the Old Town side and Castel side can see the World Heritage Site. There are corner rooms and suites in the center. The southwest corner room has a good view. You can walk to Calton Hill and the castle. There is afternoon tea in the center of the 1st floor, and the sandwiches that are reasonably moist are delicious. Every room has a high ceiling and a feeling of openness. The slippers with a room are thick. The towels are heavy and the bathrobes are heavy. It takes about 10 minutes for the concierge to come to pick up the baggage. Traffic noise may be annoying in the room on the North Bridge side. The window sash is doubled. The bed can sleep well. Breakfast is served at Hadriann, but English breakfast and Continental are served at the buffet. There are many types of yogurt and they are very fulfilling. Please enjoy the smoked salmon. If you don't say orange juice, it won't serve. If you want to stay in Edinburgh, it's a great choice. (dentist118 is me)
We popped in here for an afternoon tea which was absolutely marvellous. There was a wide selection and variety of teas and the food was grand with a lovely amuse bouche, selection of sandwiches, scones, and sweet items. The atmosphere was very pleasant with a harp playing from the balcony, though not too formal. A touch pricey as would be expected, but well worth the money.
Being located at the top of the steps out of the station, we managed to dodge the biting Edinburgh wind and rain. The Christmas Market was just a stone's throw away - it's the central location that makes the hotel so ideal for walking around.
as ever an elegant and beautiful location. we were there for the luxury Scottish wedding show.
Love the atmosphere. Number One restaurant is probably the best in Edinburgh, and the most relaxed of all the Michelin starred restaurants in the city. The beetroot salad, and the crab were particular highlights of the tasting menu, as was the 'apple' pudding.
Without exception the best High Tea of any hotel that I have experienced over many many years. Excellent service, relaxed atmosphere, unlimited tea and treats galore.
