Balmoral Hotel Reviews

Absolutely loved our stay here. The Spa was amazing and staff were extremely professional and courteous. The hotel earns every star.

Great hotel. Great location. Great service. James and Andy (concierges) helped in a variety of ways every day that we were there. And honestly it seemed that James must have been working 20 hours shifts as he would be there in the early mornings when we left and still there late at night when we would return.

Exceptionally good vegan food and great service at the event I was attending tonight.

Excellent Hotel with a superb staff. Couldn't have had a better stay. The only issue is that it was the first place I stayed on my 2 week trip to Scotland, and almost everywhere else paled in comparison!

A very welcoming friendly professional home away from home. Highly recommend it. Staff always greet you with a smile and very helpful.

Had the cocktail tasting menu was brilliant great selection. Service was impeccable

Went to the Balmoral for a wedding fair. Hotel was beautiful, staff were friendly and very helpful. Had a blast.

Very special service as befits an expensive hotel. Staff work hard to do everything for you.

Lovely afternoon tea. Staff were accommodating and helpful throughout my visit. Went to celebrate a birthday, and the staff made an extra effort to make the visit special, the harpist played happy birthday as the dessert was served. All in all wonderful, would recommend to anyone.

Gorgeous bar with friendly wait staff and fantastic cocktails.

Upmarket and nice to sit in but way overpriced drinks for tourists

A beautiful hotel located in the heart of the city. EVERYTHING is within walking distance. Princess Street to The Royal Mile, The Witchery by the Castle (restaurant), bars, bars and more bars! The perfect "home base" to explore and the concierge desk will help make arrangements for just about anything. Go, enjoy, explore then relax!

Beautiful, old, railway hotel. We had a renovated room on the fourth floor facing Old Town. It was everything you would expect from a five star hotel room. We also had high tea in the Palm Court, which was very nice.

Perfect place to unvind. Great guy was explaining us how to take whiskey, it was a highlight of the evening. Thank you!

Such an iconic location and a really amazing experience. Excellent service and well worth the visit. Can't wait to come back!

Stayed at this lovely hotel years ago and it still upholds its reputation. Just been for afternoon tea and it was lovely. The staff were lovely too and very pleasant. Well recommended.

Really nice place to drink and great service. Venue is really nice. The price for drinks is a bit excessive for the typical offering.

A wonderful place to have tea. Booking is recommended.

Awesome place - not like a normal modern hotel as it's in an old historic building. So for something different is nice. Also so close to everything. Freezing in winter though, bet to go during their fringe festival when the town comes alive! So many shows on!

Fabulous from being met at the door and cases taken for us up to our room great staff and great hotel

If you are looking for a nice drink in an bar that has an relaxed, great customer service and amazing atmosphere, the Balmoral offers all of those and even more. I've been plenty of times to say that it can't be replaced as it offers all in one. Haven't stayed in a room or had any food at their restaurants so I can't comment on that. Their cocktail tasting menu is a must and everyone who wants to have their mouths spoiled with excellent flavours should give it a try.

The Balmoral presents a very high level of service and style.

Visited for special birthday. Excellent service, very friendly staff. Drinks in the bar were excellent and food selection for breakfast was great.

Lovely place great views fantastic scenery really beautiful rooms excellent staff

Went there for drinks (very pricy, not unexpected). Drinks were fine, surroundings were OK, nothing too special. You only really go there to say you have been.

What a lovely visit! We felt right at home and very welcomed. The concierge had fabulous recommendations for dinner and we so pleasant to speak with!

Excellent hotel and services. The location cannot be beat.

Good service. Nice hotel. Clean and tidy. Excellent location.

Every detail is carefully prepared, true 5 star experience.

Stunning hotel and in a prime location. This is not cheap but you pay for why you get. A true classic of a hotel.

The five star Balmoral Hotel in Ediburgh gathers capital managers and their
wealthiest clients in the magnificent big ceilinged ballroom, that gives feeling of being small to everybody who ever it except those clients.

This wealthy resort institution would make a new man from anyone in just two weeks for sure, just ask their top organiser.

Thanks again and we will be back to make most profitable Investment!

I was fortunate enough to attend a conference here, and the facilities, staff, and most importantly the food were all excellent.

Extremely friendly and helpful staff. Great views of the city, comfortable but slightly small room. Great location.

The Balmoral is a first rate 5-star establishment in Edinburgh. Grand old hotel that is caringly and meticulously maintained

Lov3ly place to meet up or have a wee drink before catching the train. Staff are lovely.

Horrible value for the price paid....in few words priced like Ritz and service levels like motel in US highways! I staying here now for 5 days hence quoting my personal experience!

Attended a wedding at the weekend. Good room, acoustics not brilliant but adequate. In room bar not very efficient but other bars good if pricy

what a hotel great big rooms also fantastic staff myself and wife love this hotel can't wait to get back

Nice surroundings for a business chat with an excellent selection of tea or coffee all served with pretty decent shortbread rounds. A bit on the expensive side, but it IS The Balmoral...

We went for afternoon tea. Fabulously opulent decor. Professional and attentive staff. Thoroughly enjoyed. Highly recommend.

*This experience was a wedding gift*

Afternoon tea experience absolutely out of this world.

Ancient monumental structure erected in 1902, the style is Edwardian like the nearby historic shopping center of edinburgh Jenners, the work of the same architect, once it was the Waverley Station hotel, known as the North Britain Hotel, it was bought by the Rocco group Forte who completely renovated it and changed its name. The rooms are comfortable, those facing the outside of the hotel always or almost always have a breathtaking view of the city, impeccable internal service and the possibility of tasting excellent wiskhey, having an afternoon tea at the Palm Court or eating in the restaurant on the ground floor. which boasts a michelin star. Professional and kind staff. In short, highly recommended. Small curiosities, the hands of the bell tower are a few minutes behind because traditionally customers could believe they were late and then instead be able to arrive in time to catch the train. The hotel was wished by Sean Connery who is honored in the rooms with some photos taken from his James Bond. Finally, J.K. Rowling lodged in the hotel in a 5th floor suite named after the writer, who concluded the Harry Potter saga here. In short, even a small visit would be worthwhile given the monumental grace of this extraordinary building, the heart of the city in the true sense of the word.

Great food, wonderful staff, really kind excellent efficient service.

Stayed here 11th feb 2020. An amazing building, Can't fault the room or staff they are excellent, just the prices are ridiculous for breakfast and bar

Definitely a hotel worth the five stars. The location is extremely convenient; the service is impeccable; the decor is very tasteful throughout; the restaurants are destinations themselves. As luxury goes, you can't get much better than this.

Very nice, stately, well located. Spacious and comfortable rooms. Good service

Great service! Amazing hotel
Loved everything

Afternoon tea at the Balmoral is a lovely treat. Staff helpful and polite

I only went to the Afternoon Tea service they offer. For people who are into fancy tea's, it is definitely a nice place with a wide variety of flavours ... But for those who aren't (like me), I found it not special at all: tea + really casual food that I could eat else where

The second you walk in you are breath taken by the room where we had afternoon tea. The service and the food were amazing.

The last word in quality service and food the drink was good too

Beautiful hotel with a warm welcome. 5 stars for all experiences.

Just use the Spa quite clean and tidy Staff excellent can not do enough for u.

The Balmoral is fantastic hotel near the heart of Edinborough. Fantastic Staff, Pool etc. The only critique I have is the food, which can be a bit strange.

I stayed at the Balmoral for one night and it was a pleasant experience. The hotel is quite old but the rooms are modern and comfortable. It is in a great location and would definitely stay again.

The Palm Court, such a delight when meeting someone special.

Came in for drinks, had great service and help from the waiters. Be warned, very expensive but then again, the drinks were great.

Excellent food, with attentive service. Lovely atmosphere - a great way to spend an evening.

Took the mothers for Mother's day for High Tea. Too. Much. Cake. It was very good, and the service is great. Good value for money - it's not cheap, but the volume offered makes it worth it.

We had a really great room
The breakfast was also very rich and tasty.

THE hotel in Edinburgh. Great central location for shopping and visiting historic sites. Great food and a superb tea room...and, if you like single malt whiskey, you won't be disappointed.

Very sharp clean look. Classic beauty. Friendly staff, and Wonderful Brasserie. Tried my first Haggis and loved it. Lovely afternoon well spent.

Price of double room was expensive for how small it actually was. That's aside, the service was exceptional.

The Balmoral Hotel on Princes street Edinburgh has to be one of the most famous tourist places on the Edinburgh city tour. Upon entering this building the beauty and old worldly atmosphere is truly unbelievable. This coupled with the very wonderful stairway that leads upto the main bar area and its magnificent and extremely large display of every type of whiskey imaginable. This is a whiskey connoisseur paradise if ever in Edinburgh this place is well worth the visit.

Great hotel with outstanding service. We were a little put off by the loos, a little dirty - which was a shame. Overall experience was fab.

Great wedding venue and staff worked hard to make everything right.

the rooms were great but they were quite small, the beds were soft and comfortable.
the bathrooms were good and the staff was also good. And a great location.
rooms - 4.7/5
bathroom - 5/5
staff - 4.5/5
service - 4.5/5
cleanliness - 5/5