Austin Animal Center Reviews

The place is do cool. Great staff and volunteers. We adopted (2) kittens, no fees.

Great place where you can find the perfect pet to adopt

This place blew away my expectations. Staff and volunteers were incredibly nice and willing to help.

Great place and caring staff. Go free a fur baby from prison!.

My friend and I went to look at dogs. They are organized, have friendly staff, maps to get around, cages for you to play with the animals first to see their temperament or how they behave around you. The animals spaces are color coded so you know which animals you need help with or which ones are ready for walks.

Adopt, don't shop! The staff and volunteers here truly care about every animal in their care.

It's a great place to help rescue a pet that needs a home

They were extremely. Very few of the staff seemed over worked and distracted. For the most part I had a great experience with the exception of a few. My kitten is missing and I have been distressed. Some of them could have been a little bit more compassionate. I will still come back. Those fur babies need us.

Good place for animals
They take care of the animals there.

The staff was very nice we enjoyed ourselves my granddaughter and I we didn't find a puppy dog to take home but we did find one two sponsor forever my daughter wasn't able to do it

Brought a lost dog to the shelter they were kind enough to tell me they found the owner immediately and gave them a call so happy.

The best place to adopt an animal. Everything was clean neat and the animals were not depressed. We ended up adopting a super cute kitten.

Kind and sympathetic to sad situation.
Thank you Austin, and everyone whom gives thses Amazing Animals service.

Staff is friendly, I took my dog to get shots. They were very helpful and caring!! This is a great place if you want to adopt a pet as well!!

The facilities are incredibly well maintained, and the animals look like they are getting everything they need. The staff is also very passionate to help as best as they can for all the animals regardless of how cuddly they are.

The shelter is clean and the animals look well cared for. However the day we were there, they were overflowing with dogs (maybe cats, too), had a special adoption fee offer on, so they also had a lot of people. We had to wait 70+ minutes for adoption, so perhaps they could get more volunteers on board for events like this. Yet they are to be commended for what seems to be good care and being a no-kill shelter. We adopted a puppy.

The people here really care for the animals. I like that you can go in and walk the dogs.

Great caring place. They do everything possible to help you find the perfect pet, just make sure you understand the dog or cat so you'll have a great new friend like i do now

Got our new puppy from AAC! They are wonderful people & clearly love all the animals.

Love this place and it's no kill and they take excellent care of the animals

Good employees, but not enough to provide exceptional care for animals. Looks like they are upgrading. Please come here to adopt your animal.

Awesome staff, extremely helpful and kind.. it's always a full house as far as the animals go, and they are constantly having special events where they waive adoption fees.. I completely support this business, and have adopted a gem of a cat from here and plan on coming back for my second.. what a great place standing for such a great cause!

Very clean and helpful workers, the dogs are always so happy to see you and you also get to walk and play with the dogs if you d like. Adopted dogs are the most loving dogs ever, make sure you come and adopt here! You won t regret it

Great people working under stress always looking for foster families, donations, and volunteers.

Always full of kind, bright folks who truly care about animals. The facility is nice and clean and its typically easy to get an appointment within a day or two.

I went today for the free adoption just looking to see if I could find a dog I liked I fell in love with all the furry babies but one special little fur baby named Fiona caught my eye and I adopted her they gave me the greatest experience everything was fast and my new furry baby met her new family and she is just perfect thank you guys you gave us the greatest gift!

You have the power to impact your local neighborhoods. These knowledgeable lovely people are there to handle a crazy number of appointments everyday and help you meet the pup for you. My experience was great, but there really aren t that many dogs needing rescue even in a high kill state such as Texas. I can t find a sub 10lb female pupper (tea cup size) for the life of me! 4 weeks counting. All med - large dogs. I m holding out hope but I wish there was a waiting list for pre-qual people... call me / email when the best fit for me is available!!

Austin has one of the largest no kill municipal shelters in the country. They have very active volunteer and foster networks, too.

Could not get in, but they did have signs guiding us towards adoption process.. just unfortunate because there was no traffic and no risk of contamination at the precinct judging by the lack of visitors inside and the emptiness of the parking lot. I'm am greatful they are taking nessesary precautions but I can't seem to fathom how they aren't able to open to the public following the state mandated guidelines ?

Love all the animals. Love my kitty we got from here.

Super fast adopting our fur baby very clean and professional

I went to the shelter to adopt a dog this past Sunday which was free adoption . I arrived about 5PM and was told that I couldn't adopt because of a shortage of staff. They didn't close until 7pm but there was many people ahead of me to adopt and it has been cut off today. I then asked if I come Monday could I still take advantage of the free adoption. I was told that I'd have to pay. I said that sucks and left disappointed. I was with my sister who just got released from a nursing home and just needed a companion dog. She is on a limited budget and still in the need for a companion dog. We will look at another opportunity in another animal shelter.

This is a really well put together shelter full of staff who really care about their animals. I loved every second of being there and you can tell the animals in their care are well loved and well cared for.

If you're looking for a forever friend, give the folks down at AAC a visit! They have plenty of animals waiting for their perfect person and the staff there would be more than happy to help you find that perfect match.

Very clean and helpful! Go give them a visit today!

While I love the place, when there is noone there and they make you call a number to get in a wait list is kinda silly. The staff is a little rude as well about it. I called and the wait was 6 minutes. I'm sure the list is not really all that necessary. But I'm going to wait and get my pup a friend

Thier handlers could use a little more training on how to help people. Yelling at me from a distance not to do something vs coming closer and asking if I could use assistance would have provided a nicer experience. I know thier busy but a 'Pardon me but can I help you' sounds much better than 'Hey, don't do that!' any day.

They have a wonderful facility and fabulous staff too! They work non-stop to train the animals & hopefully find them loving furever homes!

I adopted my kitten there. Clean and very respectable facility.

Well my brothers dog jumped the 6ft fence around new Year out of panic.
We live in pflugerville he ended up in Lockhart.
The Austin animal center took him in,gave him all his shots,implanted a chip and neutered him.
When him and I went to pick his dog up they did not charge him for any of it.

Took a little while but it was worth it. We found a very sweet member of the family there

This place is so clean amd the dogs are awesome. The staff are really nice but the waiting time for adoption can be hours. Be prepared. Bring food and drink as there are no cafeteria. Just some vending machines. But otherwise it is a really nice place with a huge variety of pets for all flavors.

Beautiful facility with very well cared for animals. Lots of pets who need forever homes here, and the staff is helpful in matching you with the right animal!

Listing easy to read. You can fill out info to adopt without having to go to the shelter since it is closed. The response will take several days though.

I adopted a dog his name was bobo. We change is name to Yoshi. The staff took pride in caring for the animal. The facility was clean and there was no smell. Yoshi fit right in to the family. Thank you.

I love Austin Animal Center. Adopted all my dogs there

Please go visit the shelter. So many pets waiting to give their love to you.

Great place for young kids to get used to animals. Clean shelter and volunteers are very helpful.

Very nice customer service....staff warm and friendly. Dogs are maintained with good care. Would recommend folks to adopt from here

Amazing facility with knowledgable staff. They have a color coded system for the dogs' needs and you can walk and play with certain dogs.

This is the most beautiful pet shelter in the country. My husband and I adopted a dog 4 years ago, and she became the first member of our family.
We moved to NY, and this week we came to visit Austin.
As part of our visit we took our toodler to see the center to teach her about rescue and adoption.
We will be always thankful of this place. The volunteers have huge hearts, and make this place feel like home for so many animals.

My two boys are type one diabetic and the smallest is epilepsy they always ask about this place so it's the oldest b day we have a cat it's time for a dog so here we are luv this place hope we get adog

I love that they help animals but I don t like the customer service. Anytime I go I feel like a criminal because of their demeanor towards me. I adopted a german shepherd Doberman mix puppy from here but unfortunately it died from distemper almost 2 weeks after I adopted her. I took her to the vet twice in that time and both times the Vet thought it was kennel cough and gave her medicine and injected fluids because she was so dehydrated. Unfortunately she passed away.

I found a helpless dog on the road that was hit by a car !! The Austin animal center Took in the dog immediately , their staff was very professional and caring the staff has my respect .

Awesome place to start looking for a family pet! You can walk dogs with green stickers on their info cards with no supervision! Gets you good 1 on 1 time with the dogs and they get attention too!

Wey nice service , excellent work on everyone's part in rescuing animals, curing them, and providing them with a new home. thanks

They rescued my boyfriend's pup after he had been hit by a car. They got him medical treatment and he later made a full recovery.

Came to adopt a cat. Of all the city shelters I've seen, this is one boasts the best facility. Wide, open, and full of natural light, this facility is in great condition to house many animals. The staff is patient and understanding, especially during high load times.

Adoptable animals are well laid out, and well documented information is available at a glance at their cages. Staff is knowledgeable and can get you more information on desired animals in request.

I lost my dog within 2 hrs of putting up fliers someone called and had taken my dog to this shelter. I arrived early the next morning and found Misty alone but cared for in a single crate. They had already given her shots and did not charge me because she had been spayed. Thank you Austin Animal Center for taking care of my Misty!