Athas Capital Reviews

If I could give them no stars I would. Athas claimed they could loan for people in my situation. I provide them 24 months in bank statements and I was perfectly qualified according to their guidelines. I do fix and flips and driving on the side for extra income. Instead, they made a smooth and simple process highly difficult. I never have less than three incomes going at once. They declined two because the account it was going in had too many NSF charges (which they didn't say so in the first place). So they just decided to only count my LLC income. (I dissolved a partnership last year to go solo.) Except my sole proprietor, that I do business on now, was 50% ownership of the partnership which was how it was structured. I show them proof of that. Then they tried to claim that they can't tell what is income and what is not from my fix and flips. Payoff statements from title and escrow could simply debunk all of that, but they didn't care to ask for those did they? Overall, they were just simply denying my incomes for one stupid (and easily provable) reason or another. Then they said that I could go to a CPA for an income analysis and they would accept it. Once they realized I was going to do it, they "accepted" my proof of business income and submitted it to the underwriter. Finally! All of that took a whole month! Two days later, 5:03 PM on a Friday, I got a denial email stating that 8 out of 24 months that they asked for were missing so they decided to do an income analysis based on the 16 months available and the income/debt ratio was way off. Ummm....first, there weren't 8 months missing. And second, even if there were, they never said nor claimed it was missing. I sent emails to a Jon Neirengarten (floor manager) and a Timothy Clark (account manager) saying there was a mistake. Jon responded saying he and Tim will investigate Monday morning to get to the bottom of it all. And I trusted that they would. I mean....wouldn't they WANT to close this account? Nope....I call in Monday afternoon and spoke to a Josh (compliance dept) and he said I should be receiving a call later on that day. No calls. No emails. No communication. I email Jon on Wednesday to ask if there's an update. His response, "I'll call you this evening. End of the month rush." Wait...shouldn't mine be included in the rush? I mean, I qualify according to your guidelines. But that email told me something.....they were never comfortable approving me in the first place. Instead of being straight up about it (like other companies), they dragged it out, questioned it, made me prove stuff they didn't care to have proven. They were just pulling me leg the whole time and took a month to do it. They were going to make me pay $1500 (minimum) for an income analysis from a CPA they had no intention of using. When all of that failed, Jon made sure (either that or the underwriter) that 8 months of bank statements were conveniently missing so that I wouldn't get approved. I know for a fact they did because he sent a fake concern for the situation only to not do it because other loans were more important. They say my income was too inconsistent for them to feel comfortable approving me....which is highly unfair and unjust to say considering they decided to remove my consistent income due to NSF charges. Overall, terrible company...and not because they didn't approve me. I know my situation is unorthodox and complex and I've been denied before. But other companies didn't play these games.

I wish I read all the reviews prior to dealing with this company! Athas Capital in cooperation with ACT Appraisal prepare appraisal reports that show deliberately lowered appraisal amount for customer who are trying to obtain equity financing. They refuse to correct erroneous appraisal reports. Their financing fees are very high, but they deliberately lower the appraisal amounts, so customer can't receive correct equity amount. In one separate case, their financing fees were 10% from the equity amount. This is because they deliberately lowered the appraisal amount, and they didn't want to consider other appraisal reports. I highly suggest finding another company!

I LOVE this company! They offer amazing products and always help to close my clients' deals quickly and efficiently. If I have a client in need of non-traditional financing, I know I can trust Athas to provide excellent service. They are the BEST!

Never choose this company to do business. They don't know how to put a long together. It took them 5 weeks to let me know that I needed reserves. They have the worst communication in the world.

Trust me, you've been warned...look at all these negative reviews and run!! They waste your time and cost you money. Find ANYONE else!! They will drag you on until the last minute then drop the ball...kiss your deposits, appraisal fees, and other expenses goodbye!

Company seems to be in trouble. They procrastinate closing by asking the same question over and over. After you answer the question, they then take 24hours to reply back. The reply comes with another question that was asked before. It is a circle from hell. Employees don t understand what s happening with the company and provide conflicting information.
There are plenty of opportunities in the market. Stay away.
If you decide to give it a try, have a plan B. They won t close. They will try to take advantage of your situation.

If I could give zero stars I would. They do not communicate. String clients along. It s been a horrible experience for all parties. Poor buyer is about to lose escrow. Very unethical.

Said they can finance coop. Charged 700 dollars next day sent appraiser. Following day received email saying they dont do coops. Reported them to BBB now they are shaking in their boots. Please report everything to BBB I believe they can lose their license.

Very Unprofessional Account Executives and Managers.

Awful, unethical company that sent an appraiser out a day early, despite that appraiser being told by the builder to wait a day or two for some final railing and punch list items. Of course, the appraiser flags a missing rail. They tried to shake me down for more money and then they tried to shake down the builder to have the appraiser return. They are very unethical. They are enabling an appraiser to charge twice for visits where he was told the first time to wait until they had these railing items completed.

If you're desperate and have no choice, I guess this is what you're stuck with on an investment loan or business loan. But otherwise, you are better off with a more ethical financing company. There ARE other options out there that aren't as loan sharkish. They will try to hold you over the barrel at the last minute near a closing. California fined Rama/Athas to settle an accusation of wrong doing too.

Look at Athas' reviews on Yelp!

The only Direct Mortgage Lenders that approved me for a 30 yr Fixed Conventional loan! My interest rate is below 7percent as it is based upon my credit score so I was expecting that.. Lisa Goldsmith was fantastic! She answered all of my emails every time I had a question. My loan processor , Shaun Bell was great as well. I did not go thru a Broker as I located them through a Google search. Great Lender for those with challenged credit!!

My personal experience with Athas Capital has been great. My wife and I were struggling to find a loan when we were lucky enough to find them. They provided excellent customer service and communicated well with my wife and me. Most importantly, we are now living in our new home thanks to the Athas Capital Team! I would definitely recommend them. They are the best!

Horrible they don't deserve a star unless its Negative -10

I've been working with D'Andre Valencia and Anh Le for about half a year now and they've been nothing but spectacular. Their service has been on point and always reached my expectation. I can see that they have a great team vibe and have no issues helping each other. We have multiple branches working with these guys and only have positive things to say about each and every one of them. If anyone has loans that they want to close quick, this is where the loan should go. I am always up to date with any new changes this company has. If only every account executive had the customer services of these two, life would be much easier!

Horrible company to work with. They made us lose our loan because they wouldn t do a simple thing as giving us a color copy of the appraisal that WE paid for. A color copy that the bank wanted for us to get the loan for a house. I will be filing a complaint to BBB in their unprofessional way they yelled at us and threatened us. I AM going to take this sorry company to court!!!!!!!!

I been working with this co since December to close a loan , now just being told the appraisal is to low, stay away people, i have comps on blocks. Before and after my house, ACT appraisal let the appraiser use comps that not comparable and over a mile from my home without justifaction , i went to my account manager, i was told that theres nothing can be done, i feel thats unfair, my credit card was charged days before the appraisal came out pls don't use Dennis Thomas the appraiser in north fla people please run, he won't answer the phone or return calls

They sent me a letter of declination one day prior to closing. Very unprofessional

This company keeps spam calling me. They use many different numbers so even blocking them doesn t work. I called them today and they can t even find my number. I asked how they have it. He didn t know. Next stop, FCC. Then FTC, then state attorney, then litigation. How can you operate in 2019 without figuring out the no-call list? Hacks

I have made documents to buy a house at this bank. When all the necessary paperwork was completed (2 months to complete the paperwork), the bank staff finished the appraisal and everything was done(over $400). The last is to receive a loan denial. for national emergency reasons. My ability is to lose the deposit for the house. This is the worst bank I know.

This company is a complete disaster! RUN FOR YOUR LIFE!!! Elvin Clay was our rep. He was the worst, couldn't care less and nearly unresponsive. The file took over 60 days to close and only because we had to climb up the rank ladder to get to people who would respond... Do yourself the favor and look for financing elsewhere.

Please do yourself a favor and avoid this group. Find another lender anywhere. Because of their general attitude to timelines, I am left in a legal battle fighting for my deposit. Them and ACT Appraisal should be held accountable but nothing can be done. Please run.

Jonathan Pruitt & Athas Capital is the worse lender and account rep in the industry. There is zero communication between Athas and the broker because they never answer your call and when you do get a hold of the rep, he lies to you regarding the status of the loan. The more I followed up with the loan, the more agitated & ruder he became. The conversations became very unprofessional and due to their lack up response, professionalism, quality of work, I lost a 1.175m deal. DO NOT EVER USE THIS COMPANY!

Athas Capital Group Inc. Is An Excellent Direct Lender!

I found this wonderful, legitimate lender through a heavy google search and out of about 15 companies, I chose this one.

I really enjoyed the services provided to me by Melonie V., who is an experienced Account Executive with 18 years plus of experience.

She has an excellent personality and we clicked together right away.

By having Melonie as my Account Executive, I felt like I Hit The Lottery!

She was very attentive, hard working, loyal and caring towards me as her client.

She made sure that I was prepared and ready to get this loan processed in a timely manner and held my hand throughout the Successful Process and because of her, I closed my loan within three (3) weeks.

If You are looking to refinance your rental property, commercial property or retail property, then you can contact Melonie V. at Athas Capital Group Inc.

Thank you.

Sincerely yours,

Howard Paul Shore
Satisfied Customer

/HPS

Worst mortgage company ever! They have no clue what they are doing! Their entire inside staff is terrible! The management is the worst I've seen in 20 years in the industry! Do not use them! If I could put negative stars I would!

I'm blown away by the amount of unprofessionalism I experienced from this company. I was cursed at by lenders here, they changed terms on a loan mid deal and completely wung their decision on how a property is zoned. This company has no business writing loans outside their area of expertise (if they even have any kind of expertise at all). I was lied to throughout the entire process, and my clients suffered from it all. Lesson learned, never work with out of state lenders and read the already mounting bad reviews!

You've been warned.

Athas is AMAZING! The staff is exceedingly professional, diligent, and responsive. I highly recommend using them.

Stay away! Clueless and liar employees. Dont waste time with them.

My personal experience with Athas Capital was excellent. They have the best customer service and so professional and knowledgable.
I was lucky enough to work with Quang and Maria. They even worked on weekends to satisfy my funding needs.
Quang and Maria both have such great dedication to their clients. I have never worked with anyone with their caliber. He was on top of everything. He called every time and communicated clearly and explained everything.
A few times in the process, we were in extreme stress as we were living in hotels for weeks.
In terms of talking and calming the sellers agent, escrow, and us, he was magnificent. Their professionalism, knowledge, experience, and compassion calmed us all.
We've now moved in to our new home. Without them, it would not be possible. I would recommend Quang and Maria team at Athas Capital to anyone. They were absolutely fantanstic.

Athas is awsome. The first loan I did with them was closed in about two weeks. They are innovative and work hard to make any deal work. As a broker, they made me look "like a rockstar." And I was definitely ok with that.

I worked with Nick. His communication was great. He was always on top of getting things done fast. He was never too busy for my questions.

Sub prime and hard money loans are a great tool for those with specific time restrictions or other restrictions. I highly recommend working with Athas for your commercial "out of the box" loans.

Stacey Van Roosendaal
Capital Assets Financial Services
Murray, Utah

Jessica Lane with Athas Capital Group is amazing! It is not easy providing non-traditional financing for home purchases but in my 15 years as an Originator, she is one of the best Account Executives I have ever worked with. Jessica orchestrated my Clients deal with professionalism and punctuality. YES we closed on time! The deal was based soley on his P&L - rates were competitive and she structured the deal perfectly! I highly recommend Jessica Lane of Athas Capital - Her communication, and product knowledge set her apart from the others!

Basically they went out of business after dragging their feet for a week and wasting time. They won t admit that they are belly up and still have a website as if they re are an operating business but they are not making loans.

This company lies they strung us around then did exactly what they said they would not do even after we got them every thing they asked for including a letter from the owner of the company we work. They said they would do it based on our new income and they did not they went off of our old income and denied us we almost lost our house. We went through city wide got approved with a better interest rate than this company was going to give us and with less money down the whole process was done in half the time than it took this company to deny us this company needs to re check their ethics don't do business with them ever they will only screw you over

Unprofessional and rude staff. When called to request policy regarding refund of expenses due to their decision to unilaterally stop funding deals that were in the works, I was treated in an extremely rude manner by LeAnne Guimond for asking a simple question. I would steer far away from this company and choose a different lender. Their low reviews speak for themselves.