"Diamond are forever" - Well, I agree. If you are looking for something sparkling, you should visit this store. I found here great collections and luxurious gifts. Flawless service and special approach to each customer. Recommend it.
Without a doubt, this was the best service my wife and I have ever received. Ian went above and beyond to make sure my wife and I were taken care of. They have a customer for life!
The service was very friendly and the quality is excellent. They have a good selection if high end jewellery along with the super high end of New Bond Street
Fabulous quality. Excellent, courteous, knowledgeable staff.
I did not enter this time but know it well
If you want a special gift, here is the place.
Absolutely fantastic experience! As a small child my family would speaking highly of Aspreys and today my wife and I stepped into the famous building. We were greeted with smiles from all staff and welcomed to a personal tour of all departments. Absolutely brilliant! We'll certainly be back to buy that extra special item. Thank you. David & Ola.
Exceptional service by Mollie P on the Ecommerce side. On both of my orders in the past few days she has been responsive and more than happy to help. Thanks so much :)
Poor customer service and shoddy workmanship
10 years ago, my husband bought me a pair of Asprey earrings. A few weeks ago the front of one earring landed on my lap (incredibly fortunate) and i realised the bar that fixes the earring was still in my ear. Amazingly, the front of the earring had literally dropped off. We took it back to Asprey who have charged for a repair, stating we have had the 10 years and this is to be expected REALLY? I have a collection of Victorian ear rings and they are still working just fine. Really flabbergasted, I imagined they would be embarrassed by their shoddy goods , clearly not. If i realised they were going to charge I would have got my local jeweller to fix them.
We talked a bit to each other, but very good and courteous service.
fantastic service, made for one rather splendid day and one very well adorned cocktail lounge!
A beautiful, iconic store and brand. You will not find anything like it in London and the last remaining store in Mayfair that actually makes it products above the shop floor! It's the shopping destination of royalty, celebrities and those that appreciate pure quality craftsmanship. The staff are welcoming to everyone and its a must see destination for anyone travelling to London.
Great products especially their Purple Water home products. I was a little put off when we entered and asked where the Asprey Purple Water products were and they didn t want to necessarily help because they we were waiting for someone to come in looking for a Rolex or and Asprey bag... eventually someone helped us and then let us know we can buy it in the New York Store, so that is what I ll do... amazing products, great service, if you want to spend the money.
Two years ago they told me Rolex will confiscate my watch if warranty card had different name on it when I was asking for a discount, such a miserable lie. Avoid at all cost.
Simply the best customer service one could wish for. A special thank you to Snow for helping me :-)
i love my jewellery staff are so friendly to would deffinatley reccomend
The finest pieces of jewellery, absolutely unique. I bought a ring and earrings, they spark so beautifully!
asprey.com
