Arrowhead Psychological Clinic Reviews

Loved working with Jason! He was very nice and easy to talk to!

Very helpful, understanding, and professional. The visits have helped me grow as a person and as a spouse. I would recommend to everyone.

The receptionists at this place are very immature and do not act appropriately for the work setting they're in. The kind of service and treatment you get from them is what you would get from college kids working at the library!

Do not go there for autism testing! These people are not specialists and will test you with things not related to autism.

EDITED 08/11/2017
David just can't seem to stop himself from calling me, leaving voicemails and sending me letters, offering up excuse after excuse, wanting me to change my review.

The issue I have is this; this company messed up and they messed up bad. It caused me and my wife a lot of stress and we had to put up with it for OVER A YEAR. After all that, they tried to throw me under the bus and send it to collections and ruin my credit, due to the incompetence of the office staff.
Now, David wants something from me. He wants me to change my review.
I stand by my review of this office, which is not based in any way on opinions or even falsehoods. It is based on 100% facts.

If David doesn't stop calling me and sending me letters, I'm going to have to file a harassment claim against them. I've put up with enough from this office.

END OF EDIT

ORIGINAL REVIEW

my wife and i saw Shelly Plude here, but at a few sessions, we felt like we were not getting anything out of this and stopped. we tried to go individually, but Shelly told my wife she would not see her while she was still married to me. this was after she agreed to see her individually and recommend another therapist for me. A lot of going back on what they say, here.

the people working in the office part are just the worst. I had 5 free sessions with my employee assistance program, but the people who do the billing, for whatever reason, kept trying to bill my insurance. i don't know why, because we had to talk to them literally every time we showed up, to make sure they were doing it right.
turns out, they weren't. despite my calling them SEVERAL times to straighten it out, i never received calls back from them, I just kept getting letters for payment needed and then it went to collections.
finally, i had enough and demanded to speak to someone in charge.
i spoke with David Plude, who assured me, many times, that this was a mistake and he would take care of it. they figured out they messed up the billing and that debt was not valid. he told me he would call the collections people and have it removed.

this morning, i get a call from the collections people, saying i owe a balance of $183.00, so i say "i guess David Plude has NOT called you to remove this debt?"
they had no idea, so now I get to start this process all over again.

this whole office is a bunch of goddamn idiots, i wouldn't trust them to babysit my pets, how the hell are you going to help people when you can't seem to get your own office in order?

So I was going to this place even when they where downtown wich is easier to take a bus to then where they r not n cuz of my hubby n his diabetes he sometimes lost his DL so it wasn t always easy n now I can t take a cab due to my new health insurance n cuz ic missed a lot due to no ride n my fear of being in a small space with a lot of people so being on the bus wasn t easy for me,so when they moved it made it a lot harder to get there when hubby didn t have his DL I would miss cuz my apt would be at 8/9am n the number 10h dta bus doesn t show up by my place until around 920/925 ic missed some spots due to that n Iv explained the situation n they still referred me out n just found out after not going there for months that I can t go back,wasn t even able to explain that I wanted to start in dec/Jan n do 1 day a month n since I wouldn t explain that I was told no we can t come back!very disappointed as me n hubby loved seeing who we where seeing but now we won t be seeing no one due to them.will not even try to come back after this!!i will not recommend if u rive have a medical condition n can t drive for a few months to not come here!!

Great place to go for help. Everyone I dealt with were professional and most of all, they cared.

I have worked with Arrowhead Psychological Clinic in a business capacity for several years. David and Shelley have always been wonderful professionals to work with. They always want to do what s right and have played a positive role in the community for many years. In addition, I am also aware of several Individuals and couples that have received counseling at Arrowhead Psychological Clinic and they have also been very positive about their experiences at Arrowhead Psychological Clinic.

Don't go here if you want help Dr. Goldenstein is a quack who relies on pseudoscientific tests to make unfounded diagnosis!

Edit: Things with Arrowhead got resolved and I'm able to move forward getting my kid care. Thanks for helping me push through the roadblock.

I went here about 8 years ago, I was seeing Dr. Kim Schmid, in order to get hormones the experience was horrible, often she would talk more about herself rather than what I was dealing with, by the time I saw her I already knew I was trans and just wanted a letter for hormones but I understood the process only when we would talk she would often make things about herself telling me oh well in my family we always tell each other we love each other. Or would often tell me if I went on testorone I would be become violent and harm people even though I never showed signs of aggression, she would often get way to emotional about how I would react to things. Thought it s been years since I ve seen Schmid, I would advice anyone especially those who are questioning their gender identity to not see her, if you already have a sense of who you are and are looking to get hormones go somewhere else, she won t be any help.

Worst experience ever. Carl Saxon, the doctoral intern had no idea what he was doing and Dr. Dave Plude the Licensed Psychologist/Supervisor assisted with my future demise. The testing was so flawed, like a 3rd grade dot-to-dot test. Reports were late. I've struggled with chronic, treatment-resistent depression, anxiety. I have two daughters diagnosed with ADHD so I thought I would get tested in hopes that a medication would help me with my problems and I would be able to function better. I've been unable to hold a job, relationship issues, reckless driving, trouble relaxing, etc. All the symptoms are there but they said no. Well, first the psychologist told me yes and then I went to my prescribing doctor for medication and he called her and told her no. omg. I really think I'm going to end it all. I was in bad shape before I went there but now I'm really 10x worse. They are playing with people's lives and I don't know if I can come out of this. Huge betrayal. I'm so sad and I put my trust in them. I feel so lied to and after seeing my report I feel so disgusted. I just want to die.

If you are considering therapy for any reason, i would look into this clinic first. They have many therapists and are very professional. My experience with therapist has been great, considerate and caring etc.There was an error a couple months in with insurance/billing, and it was corrected promptly and reasonably. A lot of other businesses might have handled the circumstance differently (such as telling the patient to get lost), the fact that they worked with me is a testament to their priority being: patient first and finances second.

Very professional and caring people. We learned more about each other than we ever thought we would! Great facility and very cordial staff. We have recommended many people come in.

I was an Intern at Arrowhead Psychological Clinic for about a year in college. I would highly recommend this clinic to anyone. The atmosphere is welcoming and the therapists truly care about their patients. Dave and Shelley Plude are fantastic and do an excellent job running the clinic. If you're seeking help with your mental health then you should definitely check out Arrowhead Psychological Clinic!