Arrabelle at Vail Square for Vail Resorts

Arrabelle at Vail Square for Vail Resorts Reviews

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4.6
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My boyfriend and I stayed at the Arrabelle for our...

My boyfriend and I stayed at the Arrabelle for our first visit this November and had an amazing experience. We were given a complimentary room upgrade and the staff went out of their way the entire stay to accommodate us and help us with More

This place is amazing and the service is outstandi...

This place is amazing and the service is outstanding. I am staying here for my wedding and I can't begin describe the experience with the staff and everyone at the Arrabelle. I will stay here again.

Good

Great experience! Alex Krohn, Guest Supervisor, we...

Great experience! Alex Krohn, Guest Supervisor, went out of his way to see to it that my family and I had a great ski trip experience. Overall staff were very professional and attentive. Highly recommend this hotel.

Unexpected. I was completely blown away by Vail in...

Unexpected. I was completely blown away by Vail in the summer. I didn't think it would even think vacationing in Colorado in the summer was something that people did. If you are reading this, you need to visit. What an experience! Yes, the air is thin, but so what. They have canned oxygen, and plenty of mountain air to breathe in. I would highly recommend it!!!

Popped in a quick visit over Oktoberfest. Although...

Popped in a quick visit over Oktoberfest. Although not guests of the hotel we sat with one of the friendly, knowledgeable concierge, Tracie. She guided us through a helpful list of "must-try" retaurants and made a reservation at one of the suggestions. Spot on suggestion! Tracie made such an impact that my wife asked to stay at the Arrabelle on our next visit!

Cosy

The room was spacious and clean with nice furnatur...

The room was spacious and clean with nice furnature and all the amenities you could want in a hotel! The only bummer was that the balcony looked like they hadn't had a chance to clean it since the last storm.

I had an absolute blast at The Arrabelle at Vail S...

I had an absolute blast at The Arrabelle at Vail Square! The private residence we stayed in was beautiful, super clean and very spacious. The customer service from all the staff was hands down the BEST! Our concierge, Mike was ridiculously awesome. He made sure we were well taken care of and he helped us plan all of our activities while we were there. Mike went above and beyond and we greatly appreciat his generosity and hospitality. We received 5 star service throughout our stay and plan to visit again very soon. I highly recommend The Atrabelle at Vail Square. You will not be disappointed.

Stayed in the Pop Art Villa for my best friends 30...

Stayed in the Pop Art Villa for my best friends 30th Birthday! It was a real treat and the place had all the best luxurious amenities to take advantage of! The staff was amazing and we received free rides wherever we wanted to go and be picked up from in town. The floors in the bathroom were heated and there was a steam shower as well! I enjoyed the automatic blinds that had the button very accessible right next to the bed! The hotel itself is gorgeous and the spa is amazing. I got a massage and added the scalp massage, aromatherapy and the cupping, it was the best massage I have ever had in my life! The whole experience was a real treat! If you want to experience the luxary life of Vail on a budget, go during off season!

I am going to be staying there in December 2016 an...

I am going to be staying there in December 2016 and I've tried asking some questions through customer service, as a luxury establishment I would expect much better service. I wish I could not stay there now after being treated so rudely on the phone. Hopefully my experience will be better once I arrive. - I will update this review after my trip...hopefully will be a positive update.

Wow

This place is a little piece of heaven on earth. Y...

This place is a little piece of heaven on earth. You feel special the minute you check in. The ski valet is an outstanding after a long day on the slopes and the rooftop hot tub is spectacular for views and relieving weary muscles. They think of every last detail.

Great

Beware of traveling with pets with Arrabell

Beware of traveling with pets with Arrabell

So I booked my room on Hotwire and it said the hotel was pet friendly and listed the fees. So I called well in advance of my stay to make sure i was going to be in a dog friendly room. When I called the hotel I could only speak to the national rock resort reservation people not the actual front desk (very annoying). Anyways the lady went on and on about how I should of booked the room through them directly and she wouldn't be able to guarantee a pet room. So me coming for 3 hours away wouldn't have a guaranteed pet room when I arrive. Fun times now that I have a nonrefundable room with hotwire. The worst part is that the lady made it my problem not something that we needed to find a solution to.

Edit: The manager and I spoke and he did a great job making me feel better about my reservation. They should just list the local number and this wouldn't of been an issue. Kudos to the Arrabell.

We had the most amazing stay here for our 5 year w...

We had the most amazing stay here for our 5 year wedding anniversary. There was champagne waiting and a sweet card upon arrival! Service is spectacular. Mark is the absolute BEST! Thank you Arrabelle! We plan to come back every year for our anniversary!

Best.

More

Nice

Went up for the weekend. Got a suite with 2 bedroo...

Went up for the weekend. Got a suite with 2 bedrooms in it (king size beds) and 2 balcony s which was nice, especially with 2 kids. Loved the rooftop pool and hot tubs, and the 6th floor hot tub at night is so pretty. Wasn t our first time here and definitely won t be our last! Fabulous place to stay and staff was amazing. From the front desk, to the valet, even to the guy who we kept calling to come up because we were riding the struggle bus. Thank you Arrabelle!

Gorgeous hotel with every amenity you can imagine!...

Gorgeous hotel with every amenity you can imagine! iPads in each room, workout equipment in the closets, gorgeous rooms with fireplaces. The employees are incredibly friendly and hospitable and you couldn't pick a better location within Vail village - Central to everything. From the complimentary roman bath in the spa to the rooftop pool, I couldn't recommend this place enough.

Greedy! Reserved several nights and five days day...

Greedy! Reserved several nights and five days days before, first my wife, then our kids, and finally I came down with the flu. I called 48 hours in advance to see if I could move the date back. The receptionist advised me there were no refunds. Again, I asked to simply move the date as we were all sick. Nope! I spoke with the manager and was told they never give refunds or move dates. Again, I said I didn't want a refund, I just wanted to move the reservation. She was rude and defensive. She said even if someone breaks their leg, they'd still charge them for the entire stay. How cold is that? I mentioned I thought building a long term customer relationship was more important than a single booking. Not to this place. Apparently, they're in it for a fast buck. I ended up paying for the reservation and giving it to friends, who, by the way, didn't even stay for the last night. They had no empathy for our situation, their communication skills were lacking and their attitude was so irritatingly arrogant. Last year, we stayed at the Westin in Whistler (also ski in, ski out), and it was the opposite, we had a truly amazing stay. Buyer beware!

The Arrabelle is absolutely lovely in every way. I...

The Arrabelle is absolutely lovely in every way. It is in the absolute perfect location in Vail. It is less than a 3min walk to the gondola. I couldn't be more happy with the location. The rooms were absolutely beautiful and astounding. Fantastic balcony views as well.

Gunnery

If you like to ski there is no better place than t...

If you like to ski there is no better place than this hotel. I was for an event but I was standing in front of the gondola. The rooms are super fabulous. I liked the restaurant that is there that also includes breakfast. It is close to everything that is on this day and easy to get to the bus if you like to go to the Vail Village.

We ate outside at the restaurant. The food was de...

We ate outside at the restaurant. The food was delicious, the drinks stiff, and the view breathtaking. The service took a long time, as it has the last few times we visited, but somehow the rest makes up for it because we keep coming back.

Our room was beautiful and the staff was very frie...

Our room was beautiful and the staff was very friendly and accommodating. We enjoyed the ameneties, particularly the car service into Vail Village, the delicious breakfast in the tavern, and coffee in the lobby. I wish we could have stayed longer. We will definitely be back.

Tight

Ok

Arrabelle at Vail Square for Vail Resorts

Arrabelle at Vail Square for Vail Resorts

4.6