Arkansas Surgical Hostpial Reviews

I had surgery on my left achelis tendon. Everyone was great love your hospital !!! It was on Jan 20, 2015.

This was the second time I was a patient and as the first time everything went as planned. The care and facilities are super and I always recommend you.

I am always treated kindly from check in to check out. The nurses are are so caring, explain every thing as they go. In the procedure room they make make you feel so relaxed until you go to sleep. Recovery nurses great too. Really like the cookies they give you. So I give the hospital a++ all around.

My husband had to have back surgery. Dr. Adametz did his surgery and was amazing thru the entire process! In fact, everyone we have encountered has been top notch superb! By far, this is the best hospital we have ever been to! The friendliest staff ever! We couldn't ask for better treatment or service! They have all bent over backwards to make sure we are comfortable and all our needs are met. I highly recommend this place if you ever find yourself in need of their services!

Had a pre-op visit to Arkansas Surgical. Everyone was helpful and efficient. Got in right away, did my insurance thing, sent to have my blood drawn, saw the doctor and was on my way within about an hour or so having been told to expect about two hours. Happy camper.

I had knee replacement surgery in December 2014. Every staff member that I came in contact with was very kind and efficient. If ever I have another surgery (God forbid), I would like to go to Arkansas Surgical Hospital.

I went to ASH for pre op. The nurses and doctor were exceptional. The facility was clean and inviting. Thursday is my surgery so I expect that the service will be the same.

I was pleasantly surprised at the surgical experience at Arkansas Surgical Hospital. Everything went according to the preoperative instructions from the initial check-in to the recovery room. Having surgery is not something I would ever choose to do but should the need arise in the future, I will definitely request it to be done at your facility due to the professional and compassionate manner in which the physicians, nurses, anesthesiologist/anesthetists, and other support personnel conducted themselves. The surroundings are very pleasant in a relaxed setting for both the patient and family members. Thank you for the superb customer service.

Great experience. Efficiency to the max. Thanks for the care

Great hospital, doctors and nursing care. The flex machine sent home with me was a continual disaster and didn't work half the time. Overall, this hospital is the place to go for excellent care.

I had shoulder surgery there by Dr. Samuel Moore, and I want everyone to know that this doctor is God sent. He takes the time to listen to you about the problem that your're dealing with and then explains to you what's going on with you and precisely what he's going to do the fix it. And the day of surgery this doctor, took the time out to pray for me along with my husband for a successful surgery. Can u believe it!!!!! God sent I tell you , healing hands. And Arkansas Surgical Hospital top notch from the receptionist ,nurses, anesthesia guy, on . They were all great. Thank you all. Mrs. Frankie Foster Pridgeon

From start to finish it is the best experience if you have to have surgery.Dr Mason and Nurse Brandy took very good care of me the entire time along with all the nurses that work at the surgery hospital.I would highly recommend The Arkansas surgery hospital for all the surgery that you need done...I Had a total knee replacement over 10 years ago done by Dr Scott Bowen it's been a total blessing

Had a T Lift performed on my lower back, I just want to say that if you ever end up in anyones care there, pray that it is in the hands of a Male Nurse named Michael. He is by far one the most awesome caretakers I have ever seen. He is so deserving of praise for his empathy and professionalism. If you happen to read this Michael, Thank You so much brother!

I was appalled by my second visit at this hospital. Not only am I 34 and still recovering from my hip being replaced after over a year of recovery time, but these people were awful. The rushed me out of my room after 3 days and charged me for 4. The nurse just about dislocated my hip when putting me in the wheelchair. They had nasty mouths and attitudes when I yelped (due to the pain) and requested an extra day to recover. If you have the opportunity to go here I would think twice. You'd have yo take your chances. Out of my two visits 1 was great and the other outrageously awful..

UPDATE: Unfortunately, my back surgery did NOT fix my lower back pain and problems. They have continued to get much worse. Think really long and hard before you have your back operated on.

My back surgery went great. The doctors and everyone else made this an exceptionally great experience. Thank you so much for everyone's tender great care.

My stay at Arkansas Surgical Hospital was something like 3 nights at a 4-Star Hotel. The nursing staff was so attentive. Never had to wait more than a few minutes when I pushed the call button. Your HR Department should be praised for their hiring ability. Only kind faces starting with check-in. This was my second stay in 3 months (2nd knee replacement since February). I had no fear or dread about the second surgery after such a positive with the first.

On Monday July 15th, 2019, I was admitted to The Arkansas Surgical Hospital for a scheduled Total Knee Replacement (TKR). Upon arrival, I was very impressed with their reception,
I recently located here from Los Angeles. I have not had a chance to know any contacts and it was by chance that Dr. Joel N. Smith, MD's name came across my table. Then another recommendation, and other! All for the same Doctor. (By the way, I was recommended by the Little Rock Air Force Base medical personnel.)
I am glad that I made this decision. I started seeing Dr Smith in his officer and had great encounters with his entire staff. They made me feel right at home in a strange state. No that Arkansas is a strange state, its different than what I have been accosting to, the last 28 years if my life in Los Angeles.
Dr Smith saw me and actually spent time with me. Those L.A. Doctors spend literally 2 minutes at the most with you and they move on to the next patient. Dr. Smith literally gave me all my time that I needed.
Off to my BIG appointment at ASH! I arrived before my time and was greeted by the inchecker, receptionist, greeter and probably 7 other titles. She was pleasant, professional, thorough and fast! She rested my mind which was running 100 MPH! I mean I was getting ready to have my old knee ripped out and a new one placed back in there!
I was quickly ushered off behind the scenes where all the magic begins.
I was brought into a very clean and spacious private room (with curtain). I changed into my medical garb and waited for each medical professional to show up. One, after another like it was orchestrated.
Finally itv was "time". I had been prepped, briefed, and injected with a light dose of Mellow yellow! (Not literally).
Before you know it, I was rolled in, and within 5 minutes (seemingly), I was out of surgery and in my room! This is where the fun began. Yes, I said FUN!
I had the great pleasure of some serious Southern Hospitality! I was taken care of like royalty by Kristina (RN), Monica (RN), Yolanda (PCT), and Trevor. Sort Trevor, I didn't get your position but you sent me out the door! There was also a young lady with long b town hair. She prepped by stuff for departure! During all this process, I got to meet these fine people and be taken care of by them as well! Everyone at this place bounced off each other and the patients perfectly. What a perfect combination of professional care, happy mode, and the best atmosphere I have ever experienced! Now, Im trying t find a way to get these exact people on my next TKR!
Thank you Dr. Joel Smith, his staff at his office and the entire crew over at Arkansas Surgical Hospital!
P.S. When I should be in my bed, mending..... Im here eagerly writing this review!

This is a great hospital! I recently had a lumbar laminectomy here, and was to have a one, possibly two night stay. Due to a slight complication my stay ended up being 5 days. Each staff member we encountered from pre-op testing and throughout my stay was very friendly, helpful, and professional. Not enough good things can be said about the nursing and ancillary staff that worked with me during my hospitalization!

Just a few complaints, though the issues were probably more noticeable to my wife, having been a nurse for 40+ years.
1) In the first 24 hours after surgery no one checked the post op dressing on my back but my wife. This seemed unusual to me as a fresh post op patient, but perhaps times have changed and this is not a priority now?
2) A small pile of dirty towels laid in the floor for over 2 days. Housekeeping was practically non-existent and the bathroom was not cleaned at all. The cup used to empty my drain was placed on the toilet un-rinsed and containing bloody residue.
I understand my stay was a little longer than anticipated and was over a weekend, which may have resulted in reduced staff (especially housekeeping), but cleanliness and comfort of patient rooms should always be a priority.

None of the above would prevent me from returning to Arkansas Surgical Hospital. It was an overall great experience!

My time here was one of the best hospital stays I have ever had. I would happily recommend it to anyone who needs there service. If you need and want the very Best here it is. I thank all who help me from the paper pusher to the wonderful nursing staff to the remarkable Doctors. Thank you from the bottom of my hart. You all are my Angeles.

I had an MRI here and they started spamming me with requests for a review.

Nurses weren't very prompt. Waited over an hour and a half to get help taking a shower. Meds weren't taken as they were at home. Wasn't explained that Dr Baskin had held some until questioned about their where abouts.

Dr Adameatz and his staff are the most kind and compassionate health care professionals Ive dealt with since retiring from the Air Force. I highly recommend him and all of his coworkers or employees. Thank you Dr A for trying to help me! Also thank you to the nurses who took care of me.

The fascility & staff are all outstanding. I would recommend this Hospital to anyone needing their services.

I had total knee replacement surgery on March 17th at ASH. The hospital was so clean and every person I came in contact with was friendly and helpful. I highly recommend this hospital. The people at this hospital truly care about the patients.

Well, I have only been to Arkansas Surgical Hospital for a pre-op appointment. The nurse that did all my testing was super sweet and made sure to answer any questions I had for her. The doctor that I spoke to however, had the wrong surgery down, which freaked me out a little. He also told me I had a heart murmur (I am 36 and have never been told that). My surgery got cancelled the day before it was supposed to take place. I now have it rescheduled for January, and have to drive 6 hrs round trip for another pre-op appointment. Hoping for the best!

I couldn't have had any better care. Everything was explained as to procedure, questions answered, treated as an individual not a number. Agree a 5 star hotel experience.

Best hospital and dr's ever. Especially Dr Thomas Hart!

From the time you enter the door the staff is wonderful, so kind, helpful . The doctors are the best you will find and it is by far the cleanest hospital I have been in. I must say my nurse Brittney went above and beyond. So sweet. Thank you all.

Dr Porcelli put a spinal cord stimulator in my back to help with the pain so far everything is great everyone at the hospital was wonderful except 1 nurse maybe she was having a bad morning, but when a pt tells you something is wrong with the IV check it, I told the nurse that came to get me for surgery she fixed it right away , the picture is where the 1st IV was almost a week ago

Thanks so much to ASH for such a positive experience. I just had a total knee replacement Jan. 2016 which included a 2 night stay at ASH. The staff was professional, communicative and responsive. The rooms were spacious with a separate area for my husband to stay with me overnight. I was so impressed even before the surgery. They were in touch with me ahead of my stay going over my schedule, everything that I might need during my stay and after I was released and at home. Thank you for such great care!

All of the doctors are very knowledgeable and nice. It doesn't even feel like a hospital

Just had kneck surgery done..dr. thomas and the whole staff jere are just sim0ly awesome..such kindness and up most professionalism its unreal..
Many places could take a note how to run a real of business.thank you so much for taking such good care of me.

I thank God for Dr Martin and his team at ASH. An AWESOME hospital with AMAZING staff. Thank you so much.

All staff was amazing during my stay, having a total hip replacement. You couldn t ask for a more caring staff. Also Dr. Hefley is an amazing dr.

I've been here multiple time for different things. The staff is always friendly and patient. I can only hope my doctor continues to use this facility.

I had back surgery in September 2015 and was so pleased with the nurses in charge of my care. They had me laughing and kept me relaxed while waiting for my surgery to begin.

Absolutely the best hospital and radiology facility I have been to! I am injury prone, so I have been to a lot!

Dr. Martin did both my knee replacements. The best doctor and decision I ever made, the pain is now gone that I use to live with every day.

Great hospital so glad I went there.

A brief one hour outpatient procedure cost $7120.20! This includes zero followup care, nothing. we were required to show up at 5:30 but wasn't even called back until almost 8:00. Were were gone before 12:00 am. I will NEVER recommend this place. It is a ripoff.

Had total knee replacement at ASH!exceptional facilities and medical team! 5 stars!

The experience we had when my mom had a knee replacement was exceptional! Every employee is polite, caring, and goes out of their way to make the stay comfortable. The separate room/area for family to spend the night was so nice and helped it feel more like a hotel than a hospital room. We did not encounter a single person at the entire facility that we were not extremely impressed with. Best hospital care I have ever encountered!

I have had several procedures in this hospital. There are not enough amazing words for the staff. I am Dr. Shahim's biggest fan. His nurse is so wonderful. The hospital staff, I have never felt so cared for. Recently I came in for an appointment for MRI and Karen Valdez in admissions went above and beyond for me. I was in pain and she did everything she could to accommodate me. Thank you all so much!

The hospital was very pretty and clean. Everyone was curteous and very friendly and helpful. The food was tasty and above par for a hospital. The rooms are so comfortable and the sleeper love seat was great. Plan to have any more surgeries here.

I had hip replacement in July 2019 and couldn't praise the doctors and staff enough. This is a great hospital and definitely one I recommend highly.

Very efficient and an overall great experience. Staff was courteous and conscientious. Very professional from check in through surgery and the following stay.

I had neck surgery to replace my C5 & C6....This was one of the best hospital stay I have ever experienced...The nurses was great...the cna's were great...food was great even tho I could not eat alot cause I felt like my food was getting stuck in my throat....My Husband stayed up there with me and he had a pleasant stay as well, They had alil family room for him to pull out a Lil bed instead of sleeping in a chair...Thank u so much for everything that you all did for me to make my stays there so great...I would recommend this hospital to anyone.....Thanks Again U GUYS ROCK

Every visit has been friendly and welcoming. Everyone has been very caring and helpful. I recommend to all I come in contact who say they are having ortho problems.

Thank you one and all.

Very good service, extremely good doctors and staff. Nursing staff is very attentive and alert to patients' needs.

I had out patient shoulder surgery April 21st with Dr. Jason Stewart. Everyone I came in contact with very kind and accommodating. I would recommend ASH to anyone about to have surgery.

Overall I had a good experience at the Ar Surgical Hosp. Although the lady that came in and drew my blood was not friendly at all. Everyone else was great.

There was no waiting upon arrival. Upon check-in I was immediately taken back and explained the pre and post procedure steps. The nurses were knowledgeable, kind and helpful. Showed a real concern for my comfort and well being while recuperating.
This was my second procedural visit to the hospital and I had to travel 6 hours from south Mississippi to get there. I highly recommend the Arkansas Surgical Hospital to anyone who needs this specialty care.

Went to this hospital for a Epidural steroid injection for help with my neck pain. Dr Hart did the injection. I love this guy he s smart but super down to earth. The staff however blew me away with their kindness and attention. This includes the lady at the door checking for signs of COVID the receptionist and all the nurses. I wish I could remember everyone s name but Kimberly (the one who had to deal with me the most) is the only one I recall. But their all due a raise in my opinion. Super Staff!!!!

A pristine hospital. Arkansas Surgical Hospital is by far, the greatest hospital in the central Arkansas area. The staff is helpful, knowledgeable and courteous. The doctors at Arkansas Surgical Hospital are "top notch!"

Knee replacement surgery on Jan. 27 at Arkansas Surgical Hospital was made so much easier because of the people who took such good care of me. This was my first personal hospital experience since 1985, and both my husband and myself were so impressed with how the staff was so attentive, caring, professional and efficient. This is the only place I would even consider having more surgery.

This is my second surgery at this hospital. Everything was different from the beginning. I felt rushed and the nurses seemed to be very frustrated. They stuck me four times before they got my IV in. I have lg veins and never had trouble before. The insertion of the epidural was very painful unlike the first visit. I asked to see my husband before I went to the OR and they said there was not enough time for him to come back. I have highly recommended this hospital many times I guess you just cannot predict your care. I would like to give honor to two nurses that were very good to me when I was in my room. Pam Gooden and Daniel Bottoms. Overall a great hospital. I still will recommend it.

First time in my life I have had an extended stay in a hospital. I was admitted on a Tuesday and released on Saturday. The staff was professional and attentive. The food was very good. My overall experience was much better than I expected.

I have always found Arkansas Surgical Hospital to be operated by professionals in all areas. It is a clean and friendly atmosphere where you will received all the support you need to get you through your surgical procedure. I have experienced two surgeries in 2014 and I am scheduled for L5-2 disk decompression and fusion on August 8th.

John Risher

I am shocked by all the positive reviews. Our experience began when everyone was told to arrive at 6:30am, everyone. And then everyone sits all day.

Next, I was told my husband was in recovery, 2 hours later I discover they are still closing. No one informed me, I had to chase down a nurse to find my husband.

Now laying in his bed, we were told by the only RN on duty on our area, that his compression machine was never applied. All the docs are gone by 1pm, leaving substandard staff to care for the post op.

It appears they prey on the rural elderly who are usually uninformed of common care practice and are impressed by the hotel like atmosphere

Reconsider your decision. Just say no.

I was treated very nicely while at the Arkansas Surgical Hospital. All the personnel are very professional and made me feel quite comfortable all the time I was there.

I had to have back surgery and the only date available was a major holiday. I was completely surprised at how wonderful the entire experience was ... The staff at this hospital made a fairly scary experience a complete breeze.

Everything went Great ! Everyone was very nice and professional !

Ive been a patient here several times for numerous procedures. Each and every time I have been treated very well and have been pleased with every person but 1 that I have came in contact with. The hospital is exceptional in all that I've been involved with. My husband and I recommend the staff and hospital to all we know that needs their services

I had minimal invasive spinal lumbar surgery on 8 August, 2016.
I received excellent professionalism, efficiency and care from all personnel in check-in, pre-op, post-op and recovery departments. Nurses showed concern for my comfort both before and after the operation, while quickly doing different tasks and keeping any discomfort to a minimum. Only problem was an unplanned and unknown reaction to sleep medication for my overnight stay. Had hallucinations instead of sleep overnight and through the next day after my release. Just fine after that. Nurses made sure all my vitals were good and was mentally and physically okay before my release. An excellent experience.

I had the very best ortho surgeon, Dr. Bill Hefley!!! He explained everything to me and my 2 family members in detail. I trusted him. My preop nurse, Julie, was wonderful. I could not have asked for a better experience.

The whole staff was so wonderful and caring especially Richard my pct, he brought me my favorite drink without me asking, would talk to me with my concerns.

This is a AWESOME hospital! The doctors and staff are very professional, kind, and know their job! I would recommend this hospital to anyone have spine surgery. Dr. Brad Thomas is a AWESOME surgeon! He prayed with me before surgery and check on me when I went home.

I was there for an injection in the hip, which was not really a surgery. Everything went well from check-in to check-out.

Arkansas Surgical Hospital is the BEST hospital! Dr. Zachary Mason is second to none. The nurses are top notch. From check in all the way to discharge, everyone was exceptional. The staff takes the time to actually listen to you and address any potential problems or concerns. The family area that adjoins the patient room is a very nice touch.

Great hospital and staff. They are very attentive to both the patient and their loved ones. They keep loved ones up to speed on the patient's progress throughout lengthy surgeries and the doctor always comes to talk with them directly afterwards about how the procedure went and answers any questions. Meanwhile the nurses are very attentive to the patient's needs. This is a very good hospital. And I've been to most of central Arkansas' hospitals so I know!

I had surgery recently at ASH. Everyone there beginning with Beverly ( receptionist) were extremely nice, caring and efficient. Every one that I encountered was smiling and helpful. We need more hospitals with the spirit and professional shown by this angelic staff. Thanks for all you do.

Everyone was very professional, courteous and prompt. I had no waiting time at all.

I have used Dr. K. Martin, Dr. Shahim, Dr. Sam Moore and Dr. K. Rosenzweig . I have always been satisfied with all of them and all
the people who work there. They are all number 1 doctors and the
best in my book.

I don't think you can ever say you enjoyed being in the hospital but my stay was a pleasant experience. The staff is friendly and professional, the food is good, and the patients are everyone's priority. Each procedure was explained completely I always felt very informed! I would recommend Arkansas Surgical Hospital very highly!

My son had a good experience having surgery at the Arkansas Surgical Hospital. From the receptionist at the admitting office to the nurses and doctors, everyone was very informative and very kind. They explained all procedures to my 17 year old son and us (his parents). If we ever need surgery again, we will consider coming here. The environment for waiting was comfortable.

This is one of the most wonderful hospitals ever. From the enterance to the exit. Great staff. Alex was wonderful the whole night I was there. She took really good care of me post surgery. Very professional and attentive to every detail. Give her a 5 star rating all the way. Everyone there was exceptional very nice and helping pts feel at ease. Dr mason is just awesome. This is my second surgery by him, and I always refer patients to him ever since I first met him back in the 80's at Doctors Hospital. He is a jewel.

Had shoulder arthroscopic surgery and I must say the staff was very courteous and informative. When I awoke from surgery I had a nurse standing right by me with a cup of ice and a spoon ,ready to feed me, knowing my throat would be dry. Ive had surgeries at other hospitals and They were good, but this hospital was the BEST EXPERIENCE I've ever had. God Bless all the Staff there!

I had neck surgery in July. The doctors and staff there is exceptional.

A great place with caring doctors and staff and the river trail grill is amazing

I just recently had a Total Shoulder Placement by Dr. Clay Riley at ARKANSAS Surgical Hospital. He did a wonderful job and I greatly appreciate him and his OR Surgical Team!
Each and every staff personnel that came into my room to check on me, had a genuine smile and caring attitude towards me.
They made my stay here a pleasant experience!
Once again, Thank you, Arkansas Surgical Hospital!
Donna Sheridan
Retired OR Surgical Nurse

Dr. & Nurses & Staff were excellent. They need to work on their scheduling dept. My surgery was scheduled at 7:30 a.m. then changed to 11:00 a.m. the day before; however I didn't go into surgery until after 1:30 p.m. without any explanation..

Check in smooth. Prep for surgery very deliberate and concise. Very prepared and astute lab tech found a very debilitating bacteria in a last minute culture that could cause permanent health issues. Thank you ASH health professional.

As to where it comes from, well, I've heard a dozen different stories, but the one constant is that a chef somehow associated with the Hospital has been trained in Japan on how to make authentic Ramen bowls, and brought that back to the cafe. And it's good!

From day one pre opt to end of stay in hospital for my complete knee replacement it was much better than I thought made me feel at ease and relaxed Dr Martin OMG is awesome I would highly recommend him bedside manners you can't beat it prayed with me and my family before surgery and it wasn't a short one. I can't say enough good things about this place, other than one minor thing the food could be better.

I had a total knee replacement on July 7, 2016. The staff was friendly, helpful, and professional. I received excellent care. Best hospital I have ever been in.

I will be going back tomorrow for wrist surgery; my last experience with the personnel was awesome! They take good care of you.

The staff we all great. It's the best hospital I have been too. Would definitely recommend.

Dr. Mason and his staff are outstanding!! Most definitely recommend their services.

Great surgical facility, no long waiting, nurses and doctors friendly and caring. Everything was super clean without that hospital smell. Would definitely use again and recommend to friends and family.

Comment is about waiting for labs. Been here for over an hour and still haven t been called back. I m only here to get an EKG and labs drawn and know this takes no longer than 15-20 minutes. Time is money, goes both ways. Also, when a test result that requires fasting needs to be done, you should schedule your patients early so they do not have to wait until after the midday lab appt which is already an hour overdue.

I really ASH. They are awesome staff and professionals. Thanks again for all of your care during my knee replacement. I highly recommend this hospital.

This was my second surgery at this hospital and I was very pleased with both stays. Exceptional care and very accommodating staff.

Had my shoulder surgery here. Arthroscopy. I will say this, I absolutely despise hospitals. This hospital on the other hand is hands down the most amazing hospital. The staff is incredible. I have never been made more comfortable or felt cared about more in my life then when I was at this hospital. 5 stars and a few nice words do not do this hospital and the team that run it justice.

I broke my hand and went into their ER. It's not just a fracture, one of the bones snapped. I saw a nurse practitioner that had no beside manner. He was really rough putting on the cast then wouldn't give anything for pain. He told me to just take Tylenol. My hand is huge and black and blue and he got irritated when he would move it while doing the cast and I would jerk because it hurt so bad. He kept telling me to be still like I'm a child. So not only was he a jerk but sending me home with nothing for pain is just very uncaring. I will never recommend this place to anyone.

I had an MRI done. The staff was pleasant. The wait was brief in a comfortable waiting room. The facility was clean and the technicians were friendly. All in all, couldn't have asked for better.

The stay at ASH was very good, except the food.
It was a beautiful hospital, and I was taken care of very well.
They have a nice sleeping quarter for whoever stays with you as well.
But, the food was inedible, for the most part.