Blake did a great job installing my security system!
Love AMP Smart! They have awesome security systems.
We had a wonderful experience working with Dylan Brodigan. He was very informative and covered all our concerns. We highly recommend AMP SMART. Ron and Marie Provencher
Ron the tech inaction and Hilda Garcia the rep where great. Im loving the cameras!
My experience with Nate and Gus was awesome!! They was very professional.
Thank you so much for sending Joe Miller to help me get my amp smart doorbell alarm system working. He explained what might be causing the problem and went about fixing it. Then he helped me find an easy way to respond to the doorbell ringing and fix the doorbell to ring inside the house. Joe had come to help I believe when I had it originally installed and he is always competent, efficient, friendly and kind. Anyone would be glad to have him as an employee but I am glad to be on the receiving end of his ability to fix a problem
Jon and Grant do a great job! Appreciate that they have both been out several times to answer our questions.
The equipment is amazing!! The rep was wonderful and Jon the Tech did a amazing job with the install! My favorite part of the system is the Geo fencing. I would recommend this system to everybody. Thank you Amp Smart!
Maddy was amazing and abundantly helpful and informative. She was so patient despite all the little issues we ran into. I m very grateful for the help she provided!!!
Kevin was very professional and answered all of our questions. We were very pleased with this amp smart system. We love this touch screen keypad!!!!
I broke my phone 4 days ago and have gone thru maddening b.s. to resolve the issues. The AMP representative was the only person I ve talked to who went out of his way to help me restore my AMP app. He was awesome!
After leaving a bad review amps team reached out to me about all the issues I was having and apologized for the issues I was having and they figured out how to make everything right. When I first got the system customer service was good when I called back maybe they were just having an off day. But in the end they made it right.
love the new technology, Avery our sales rep was awesome, and showed us everything it could do..... so nice to finally have a real home security/ automation system.. and the installer was great as well....
Ryan was very helpful, fixed my issue very quickly.
I had a great experience, and am very satisfied. Peter was a great help with everything.
Audrey was very helpful on get me a certificate for my insurance company, she was efficient, very polite & knew her job. Thanks, Ron Volanski
I am very satisfied with my new AMP Smart security setup. Dylan was well informed not only with the working of the system, as he should, but also with my neighbor hood. Dylan took time not in the selling of the system but asking questions to see what best serve my need of the system. The follow up visit really tip the scale to 5 star rating, because even after all the information the next morning I had (one more thing)
Love our new alarm system! Great service and same day installation. Angela Green and Mike Kissler are the best duo out there! Highly recommend AMP Smart to everyone!!
Cameron is really an asset to your company. He is very knowledgeable, patient, kind, professional and considerate. He knows his job and if at any time he is uncertain of something he will seek assistance.
Great company. Very perfessional. Technicians were completely polite. Definitely will be working for them for years to come and recommending them to family.
Outstanding technical support! Very knowledgeable and patient to address all of our concerns!
Maddie was very knowledgeable about her product. She was very personable and friendly. No pressure and she articulated the importance of the AMP Smart monitoring system. She explained completely our obligations and responsibilities. From my perspective, Don's, that is, if Maddie hadn't been so smoking hot ( it was in the 90's when she knocked ) and sweet as sugar, I may not have been interested. In all seriousness, though, Maddie could not have been more articulate and clear in her presentation. Definitely a keeper. Props to you, Maddie!
Grant was great at explaining the product and helping with our concerns. Nicolae was great with install and making sure things were working before leaving. Both very thorough and friendly
New customer to Amp and was not there during the install so I had a lot of questions. Called tech support and spoke with Luis. He was very patient and friendly throughout the whole call. Answered all my questions and gave great directions to solve my concerns. Half way through the call we got disconnected but I did not want to call back in and wait to be connected to someone else and then go through my concerns again. But within minutes he called me back and finished our conversation. Great experience for the first call. Thank you Luis
This was a great experience! The sales rep answered all my questions and really gave me peace of mind. The technician came and installed everything quickly, cleaned up after himself, and made sure I knew how to use the system before he left. Both the sales rep and the technician were professional, knowledgeable, and very nice!
I was having trouble with the doorbell camera and an AMP smart member walked me through the process of how to get it up & running again! It took awhile but we got it done!
Excellent customer service. There expert are always available to resolve any issue.
I had a few hiccups with installation but the customer service department was amazing! They were able to work around my difficult schedule to make an appointment with s technician and really put in the time and energy to make sure we were taken care of. Excellent customer service is rare but they have it in spades!
Just had my house set up with a new alarm system with AMP Security a few weeks ago. Matt did a 100% excellent job and I absolutely love it! My new doorbell camera is amazing and I love the sense of security i get from the whole system. Cant wait to refer my friends and family!
I have to say AMP has surpassed my expectations. Their customer service is always top notch. They are always thorough and always friendly. I just had one rep named Allie and she was so wonderful to talk to. We got all the tests run and it was all done in a friendly non formal manner. The price is right, the tech is great and the customer service is the best. I can t imagine how they could improve it!
Hunter was a great help. He walked me through my problem and was able to help me get my system back online. He even called me Back when my call was dropped! Thanks!
Alex was very professional! Love to see young people provide such great customer service. Couldn't be happier with selecting them.
Dylan and Alex were great! They were quick and efficient and gave us same day service. We really like the simplicity of the system and that we can view it from our phones. We are really happy Dylan was the representative. He kept things simple and was very educated on the system. We definitely recommend AMP Smart.
This is a review on our installation and tech performance. Travis was our tech installer and did a great job. He was patient as we asked a LOT of questions regarding the system and some of the (negative) reviews we had seen posted. He alleviated a lot of concerns with very honest and thorough answers. A couple other techs came at different points and helped with things and they were all professional and nice. And cleaned up after themselves! He helped us get going in our app and made sure things were all working and adjusted the aim of cameras so that we had the views we wanted. We have yet to see how the system works long term, but have high hopes based on our encounters so far.
On August 28, 2014 Sales Manager Grant Varley, with AMP Security stopped by our home and offered a new contract with AMP Security to my wife and me. We had not anticipated signing a new contract for our home security. When it was stated our rate would not be increased within the new 60 month contract we were very interested. Our current provider increases our rates every year without upgrading the equipment that was installed several years ago. We checked the Better Business Bureau web site and found AMP Security did not have a very good rating, however after reading the complaints, we decided to give AMP Security a try. The complaints mainly were about salespersons misrepresenting/stating promises that were not in the contract. Our salesman, Grant Varley at no time made statements that were not in the written contract. It was very pleasurable to do business with him. At no time did we feel pressured. They removed our old key pad and installed a new upgraded one. We also had a second key pad installed for the garage, added a medical pendant, and an additional motion sensor was added in the living room. The above mentioned equipment is quality and furnished by Honeywell a very trusted name in electronics/instrumentation. All of this was done on the same day and the technicians were very professional and courteous at all times. Our experience with Sales Manager Grant Varley with AMP Security was very positive.
Maddy from AMP Smart was absolutely fantastic! Great customer service and very Professional.
We had a great experience with Paul Hawkins. He was very professional and kind. We are looking forward to our relationship with AMP smart!
I had a very positive experience working with Dylan, from initial introductions to contract execution. Always wary when approached unsolicited, I am typically all business in these situations. That said, Dylan addresses all of my questions (and there were a lot of them!) professionally and accurately. Never once did I feel like I was being read a script, and the answers were to my satisfaction. Within minutes of Dylan s departure, Alex the installer arrived. Alex was congenial, knowledgeable and took care of the install leaving very little evidence (other than a nice looking alarm system) behind. Big thank you to Dylan and the AMP team!
Aidan was a great representative for your company, very professional, thorugh and committed to the assurance of a complete and well done job... service and customer oriented. /s/ Ms. Pounds
Jonathan performs his task for us in a professional efficient manner
Blake, Tyas and Matt did a great job with our security installation! I m glad that I now have cameras around the house the app is super easy to use and I m looking forward to using my new AMP Smart security system!
The issue was resolved with no problem! Job well done!
He was very personable, knowledgeable, and helpful.
I love the peace of mind the system gives me!! I have a dog so indoor motion sensors are not and option but AMP SMART doesn't require the use of them to secure my home. The system was super quick to install and is extremely easy to use! Love that it can be controlled from my smart phone!! I would definitely recommend AMP SMART!
Travis and Mark were very professional and were very quick and efficient. Would recommend to anyone!
Great all-around experience. They know their business and have solid customer service.
The AMP rep was very helpful and patient. He talked me through all the changes I needed especially since I am electronically disadvantaged.
Super easy and fast installation, shout out to our sales person, Jason, he did a fantastic job explaining everything! Top notch experience through and through. I would highly recommend this service for anyone looking to upgrade their home to a smart home and get security of mind knowing your home is being monitored for an intruder, fire, or emergency.
Technology was impressive. Big fan of the camera options.
I was extremely pleased by the service provided by the AMP Smart team. My spouse and I have a system that is far better than the one we had before. The customer service is top notch. Spencer Connelly is the man, and Corey Schuck is talented, too. Highly recommend.
Hunter at Tech support was great help and walked me trough all the steps to set my door bell camera
Although we had talked about changing our alarm system, we hadn't. When Dylan came to the door, I was impressed in his appearance, how polite he was and he knowledge of the product. He had me sold but I needed to talk it over with my other half before I made a decision. He was more then willing to come back in an hour. After he explained how the system works to my husband, I was even more impressed that he was saying the same things but not in the same order. Like it wasn't out of a textbook. Then the tech guy came, to install it. Again very knowable on what he was doing and explained every thing to us. Great group of workers you have. I definitely will be telling my friends about you. Thank you!
This was a great expierence. We had been ADT loyal for a couple of years but were not happy with there customer service. We were nervous about switching but after speaking with the sales rep and explaining our concerns they walked us through everything we needed to make the change. Joey (salesman) and Aaron (installer) did a fantastic job showing us all the capabilities and were excellent at answering the questions. My wife and I very happy we made the switch and would recommend this to others as well.
Great security system. I love the cameras and all the home automation they have.
Hunter was really helpful and solved the isuess quickly.
Shawn in customer support was very helpful and friendly. I had made some changes in my home and had to reconnect some of services and he was very patient and took his time so walk through everything to make sure it was working properly. He even called me back to verify all was working to my satisfaction. I would recommend AMP to everyone.
Chris f ,he is very good .he is very friendly guy.
Good Company and solid reputation. Home Automation and Security experts.
Jason and his crew did an amazing job of installing our new system and showing us how it worked. Such a huge upgrade from our old system. Very highly recommended!
Cain did a great job answering any questions I had about their product and made me feel comfortable about AMP Smart!
Kissler was very helpful with setting up my system he was knowledgable when explaining how to use the system I like the system and the way it work thank you for your service great job.
Voice text Peter was great normally I don't shop door-to-door but the service went above and beyond
I was really impressed with Chris Wisbey's customer service. He sold us our security system & had a technician out same day to install it & he even came back the day after it was installed to make sure it was running smooth and we were happy with the system! That's outstanding customer service!!
Our experience with AMP Smart and Angela has been great. Angela was very thorough in explaining our new alarm system to us, making sure we knew all there was to know. She and AMP Smart have given us peace of mind, something not easy to come by these days, and we are very greatful for that!
Peter has been very helpful and explained all very nice I love the system, I love the camera And I'm glad we have this new security sistem Thank you Peter for everything.
Best security system out there! Not only does it secure your home, but it makes it like an actual smart home!
Brenna was excellent. Very knowledgeable and helpful.
Great Customer Service. Very pleased with Geofence and other aspects of security features. App easy to use.
Jeremy J was terrific. Has a passion for his work and knows his business!!! Would highly recommend !
Blake and LJ were both knowledgeable and professional when it came to explaining and installing the equipment. I'm extremely confident in the security of my home thanks to Amp!
The Sale and Tech team couldn't be better! Our tech, Jonathan, has done installation and come out to assist with an issue. He is thorough, polite, extremely knowledgeable, and an absolute pleasure to have help us!
I interacted with AMPSmart on March 30 and needed help restoring my video back to my phone after being disconnected from the internet. The representative was extremely helpful and patient walking me through the process. The representative was extremely courtesy and pleasant throughout AMP Smart rocks. Thanks again.
Service was great and detailed. Tried many things with a clear understanding of what was being tested.
Have had my system for a couple of weeks and am very impressed. Donnie was wonderful to work with and helped me understand my options. Would recommend them to everyone.
Sara helped me set up my camera system after I switched internet providers. She was very kind and patient with me. Helped with all the questions i had and was very professional! Very satisfied with the services provided. 5 stars!
Great company Gotta give a hand to Isaac Powell
Very helpful and polite and I usually get someone that speaks and understands English, always a worry when you deal with some companies tech support
Wow... I have no words.... what an amazing experience. No wait time for over the phone support. Great customer service.. Jaxson you ROCK !!! Thank you so much for your time and service..
Blake was very nice and professional. Answered all questions. Great service.
Technician was wonderful, did a fantastic job!! Highly recommended! I'm glad were protected now
Dana was very helpful and I had many questions and she answered every one. Thank you Dana
The techs were very friendly, knowledgeable, a pleasure to work with.
The gentleman that came to our house was kind and professional. He informed us of ways our existing security provider was not fully protecting our home. He offered solutions so we switched to Guardian. We've been very pleased with their service ever since.
This company is amazing. The equipment is top of the line. I love all the new smart options. Those new doorbell cameras are incredible. My favorite thing is probably the Yale door lock. When you have a roommate who forgets to lock the door constantly it's nice being able to open my AMP Smart app and lock my door from work.
I wish to say something about Ester. I have spoken to her several times and she is amazing. A few times, I'm afraid that I was less than happy but she has always been very kind, helpful and cheerful. I can't say how nice she has always been. She will always go the extra mile and does it with an amazing attitude. She is always patient, helpful and very pleasant. I wish we could clone her and make her the constant in all businesses. The world would be a better place but you are lucky enough to have her. The last tech that came out to resolve my issues with the system was outstanding as well but sadly. I don't remember his name but he was fantastic and did an outstanding job.
