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y
3 years ago

Nic atmosphere. Entrance had an indoor plaza which...

Nic atmosphere. Entrance had an indoor plaza which had many different restaurants and shops. Enough variety which would be great if we were going to stay there longer. We came for the Casino! All of the tables felt busy but not overcrowded. If you didn't have a good place to play you could just move on a little bit and more tables would "appear". Patrons were also nice. Not sure if that's a perk. The resort doesn't seem to attract a negative kind of crowd. I'll be coming back in the future when I'm in town.

D
3 years ago

I would give 5 stars if the upstairs of the casino...

I would give 5 stars if the upstairs of the casino, the non smoking area, was as up to date with machines as downstairs. As a non smoker it is disappointing to have to sit around a lot of smokers to enjoy the better games. Other than that, the place is great. The All American food place has the best food and best wait staff!!!

P
3 years ago

The room was nice, and clean and the service was f...

The room was nice, and clean and the service was fine but I didn't personally feel it was worth the almost $300.00 I paid. They didn't have complementary coffee in the room or lobby. Really you can't afford to provide coffee? I get it if you can't provide breakfast but coffee? If I'm in the area again I will go somewhere else for much less and probable get breakfast and coffee.

R
3 years ago

this rating is for the buffet at Ameristar Casino....

this rating is for the buffet at Ameristar Casino. An hour and a half in line to see that there are large lines standing for different food items.. and they were out of a lot of items every time I went to look. Food quality was seriously lacking and for the price it would have been better to eat at McDonald's or Golden Corral because that was the quality at best! They used to have a decent dessert bar but that was seriously changed and I would never recommend this to anyone.

B
3 years ago

My one and only time I will come here!

My one and only time I will come here!

I love the Ameristar Casino Buffet in Kansas City, so during a recent road trip, we decided to stop at this one. We thought it would be of the same quality as the one at home, but we were wrong.

Just getting to the casino, and getting park is frustrating. When you enter the parking garage, it is very difficult to park and find the entrance. Once in the casino, the buffet is clear at the end, and it is NOT well marked.

The service was HORRIBLE as we never got our plates removed from the table, and we never got a refill on our beverages. The food was bland, and the selection we not up to standards.

Next time we will listen to other, and go to the Hollywood Casino across the river.

D
3 years ago

I've been here on several occasions whether it be ...

I've been here on several occasions whether it be to use the casino, the hotel, or have a meal. Recently I attended a wedding. Ameristars hotel is my favorite. The beds are comfy, the rooms are clean, and the heated pool is almost always open. The casino is a little to Smokey for my liking. The generally always have good food. Especially the deli inside the casino and the buffet.

N
3 years ago

Overall a pretty good casino. I went to a concert ...

Overall a pretty good casino. I went to a concert and the venue was fantastic. Clean and cool. When I played table games afterwards, my only complaint was that there was no seating for the $10 tables

M
3 years ago

Right now it's usually not too crowded except for ...

Right now it's usually not too crowded except for on Friday & Saturday nights it can be. Also, seems like they don't pay out near as much compared to last year before the pandemic but still a great place to have fun and somewhere to go do something nowadays!

K
3 years ago

It is a.casino! I see toooo many think they are in...

It is a.casino! I see toooo many think they are in a place too make money. Wrong....
Othwise this place is nice. It allows smoking, I personally don't like it. Good mix of people and a good vibe for the most part.
I respected that they ask you to leave if they think you are too tired to play contiously. Cool.
This is a safe place to have fun.

r
3 years ago

Great rooms, great front desk, great views, too e...

Great rooms, great front desk, great views, too expensive, no good shops to buy any amenities like water and snacks, beautiful indoor-outdoor pool, clean BUT casino was a complete bust. Smoking allowed on 1st floor during COVID19 when masks were required. 2nd floor where smoking not allowed was 100% open to the first floor! Minimal restaurants even tho it calls itself a resort. Workout room has limited and dated equipment. Diner had good food but very limited menu and not nearly enough servers [the one we had however was amazing even tho she was seating, serving, doing expo, billing and busting tables.

L
3 years ago

Was very disappointed that they have changed all o...

Was very disappointed that they have changed all of the upstairs to non smoking.. that leaves relatively few poker machines to choose from on the first floor. The drink service while playing was just okay.. they didn't seem to come around very often to offer drinks. The poker machines I played payed out fairly well.. I have played alot worse.. at least they kept you playing for awhile.. parking was fine in the garage.

M
3 years ago

Lost lost and more lost. Connected and conversed w...

Lost lost and more lost. Connected and conversed with many others while there. They are all soured and disenchanted. Congruent agreement the slot machines have been pulled as tight as Arianna Grande's ponytail. Then I went to the bar and ordered a caffeine free diet soda with bourbon and they don't stock diet caff free soda. WTH. They can't stock a few cans of diet 7-up?!?. So I asked for wine. Half the serving I would have been served at a bar/restaurant and bartender asked for $7!!! I replied a dissatisfied "no thank you". Cocktail waitresses seemingly only hang around high roller areas. Guest relations is getting snotty- all I encountered. Walked in the exit to the buffet to say hi to a friend and so easily could have grabbed a plate and ate without notice. Good luck Ameristar. Your comps don't compensate for 3 percent of my 3 hour visit.

C
3 years ago

Went to buffet for Unlimited Crab legs. It was a s...

Went to buffet for Unlimited Crab legs. It was a super long line, but it was expected. They didn't limit you on how many you could have at a time like Hollywood Casino. Some of the ones I cracked however were empty inside. Our waiter took his time coming back to our table(party of 5). And the vegetable options were limited. I looked for corn and was told all they had was fried corn on the cob. The Mac n cheese was my favorite item. Roasted turkey n prime rib looked very dry, but the steamed made to order was great. Overall I could tell the food options have gone down over the years, but it's still better than most buffets.

A
3 years ago

I came here to do a little gambling and just to se...

I came here to do a little gambling and just to see how they are dealing with the covid restrictions. I like that in St. Charles County they are treating people like adults and letting you have a few decisions, unlike St. Louis County.
Here at Ameristar you can have a water, soda, beer or beverage while you are playing, which I believe should be the individuals choice. They are not using security as a gigantic over watch squad, like the Hollywood Casino is.
While the 2 casinos are only separated by a river and maybe 1 mile, by the way a crow flies. The drastic difference in rules and in the staff demeanor, reminds me of when I went to Check Point Charlie in 1985 and the Berlin wall was still in play. What a drastic different lives each East German lived over a West German. I could see after visiting both sides why people were willing to risk there lives for a life where they could make their own decisions.
With that being said, It left a gigantic impact on me at 19 years old, to be grateful that I live in the United States of America and I'm able to make my own choices, like the West Germans.
So Ameristar is now my casino of choice, if I feel the need to gamble. If I go back to Hollywood it would be to eat at Charlie Gitto's and nothing else.

B
3 years ago

It's located just across the Blanchette Bridge jus...

It's located just across the Blanchette Bridge just outside st Louis county very nice staff, 2 levels of slot machines. Wanted to respond back but didn't know how so thought I would edit this just to say thank you and I was just there this morning, and might be back this afternoon, although this mornin I seemed to misplace some money it happens. Thanks again

J
3 years ago

Had a great time. Food was great at the sport bar....

Had a great time. Food was great at the sport bar. Was their for 6 hours and came out with $10.00 more than I walked in with. Reason for 4 stars is that there was a lot of people smoking around the tables. Next time I will need to take a battery operated fan with me like the guy next to me had. It really helped.

A
3 years ago

It's a Great place to get out & have a nice Girl's...

It's a Great place to get out & have a nice Girl's or Guy's Night Out. They have Great Food & always have new games to play. Definitely a Fun & Classy Establishment, I Really Recommend this place if ya need a Good Night Out & just wanna Blow Off some Steam!

M
3 years ago

For a non-smoker, The indoor smoking is tragic. TR...

For a non-smoker, The indoor smoking is tragic. TRAGIC! You are overwhelmed with the scent as soon as you walk in the door. The upstairs is non-smoking but there are no tables up there. It's all machines and because its an open floorplan, the scent and smoke from the cigars/cigarettes rises to the second floor. Seems that they should split the floors to include tables upstairs and allow smoking upstairs. Never good to leave a place and your clothes, hair, everything smells like smoke.

K
3 years ago

Very decorative and professional staff, only wish ...

Very decorative and professional staff, only wish there were lower prices table games instead of $10 minimums on everything. Also giving three stars for allowing smoking still. I have been to many successful casino's that no longer allow smoking. I won't be back to this location as long as smoking is permitted.

M
3 years ago

Buffet was wonderful, great choices, very clean, f...

Buffet was wonderful, great choices, very clean, food was nice and hot, the no smoking area in the casino upstairs, is spotless, games very clean compared to other casinos, my husband and I will definitely go back many times

E
3 years ago

We really enjoyed our selves. We took our 82 year ...

We really enjoyed our selves. We took our 82 year old mother/sister/aunt out for Mother's Day brunch the food & service was great. They need an info desk at the valet entrance a better valet return your car service and more w/c. Over all experience 7

S
3 years ago

I lost my phone and it was at the front desk. Cou...

I lost my phone and it was at the front desk. Couldn t believe the quality of care, service, and fun for my $$$. My girlfriend and I came out with more than we spent, too! Great odds; great time.

A
3 years ago

Waitress at the buffet seemed overwhelmed as she w...

Waitress at the buffet seemed overwhelmed as she was training with a full house. I feel she handled her situation very well. Still undeniable good service. Casino itself was full of life on a Friday night. Smiles from every employee. When I asked for assistance there was no hesitation. I will surely be back to experience the hotel and spa next time.

K
3 years ago

Nice clean casino. Plenty of slots available to pl...

Nice clean casino. Plenty of slots available to play without having to wait. My only complaint was getting the "my choice" card. There was a long line with only 1 rep that could help. Then, we get up to get window and the rep takes people walking up to the window before us after we had stood in line. It was a little frustrating.

Q
3 years ago

Very lovely place to stay. The rooms were very nic...

Very lovely place to stay. The rooms were very nice the beds were comfortable and room was very clean. Staff was very friendly and told us to let them know if there was anything we needed. The casino is amazing it's huge and literally has something for everyone. The restaurants in there are amazing as well and the staff is great too. I would definitely stay again and will be going back hopefully in the near future.

About Ameristar Casino Resort Spa St. Charles

Ameristar Casino Resort Spa St. Charles: A Luxurious Gaming and Entertainment Destination

If you're looking for a luxurious gaming and entertainment experience in the St. Louis metropolitan area, look no further than Ameristar Casino Resort Spa St. Charles. This premier destination offers everything you need for an unforgettable stay, from a massive casino to a full-service luxury hotel, spa, and conference center.

The property boasts a 130,000-square-foot casino that features over 2,000 slot machines and video poker games as well as more than 70 table games including blackjack, craps, roulette, baccarat and more. Whether you're an experienced gambler or just starting out with your first bet ever - there's something for everyone at Ameristar Casino Resort Spa St. Charles.

But the fun doesn't stop there! The AAA Four Diamond full-service luxury suite hotel has 400 well-appointed rooms that offer stunning views of the Missouri River or the city skyline. Each room is equipped with modern amenities such as flat-screen TVs with cable channels; high-speed internet access; mini-fridges; coffee makers; hairdryers; irons/ironing boards etc., ensuring that guests have everything they need to feel comfortable during their stay.

For those who want to relax after a long day of gambling or exploring the city - Ameristar Casino Resort Spa St. Charles has got you covered! The indoor-outdoor pool is perfect for swimming laps or lounging in the sun while enjoying breathtaking views of downtown Saint Louis skyline.

When it comes to dining options - this resort has something for every taste bud! With seven dining venues ranging from casual eateries like Falcon Diner serving classic American fare to upscale restaurants like Bugatti's Steak & Pasta offering fine dining experience featuring prime steaks and fresh seafood dishes prepared by award-winning chefs.

If you're looking for nightlife entertainment - Ameristar Casino Resort Spa St.Charles won't disappoint either! With twelve bars scattered throughout its premises offering signature cocktails crafted by expert mixologists along with live music performances on weekends at Bottleneck Blues Bar which is one of its kind venue in Missouri where guests can enjoy blues music while sipping on their favorite drinks!

For those who want some pampering during their stay- The full-service luxury day spa offers various treatments such as massages facials body wraps etc., all designed to help guests relax rejuvenate themselves before heading back into action at the casino floor!

And if business brings you here- The resort also features a 20,000-square-foot conference center equipped with state-of-the-art audiovisual equipment making it an ideal location for corporate events meetings conferences weddings banquets etc., accommodating up to 1k attendees comfortably.

In conclusion,Ameristar Casino Resort Spa St.Charles is not just another gaming destination but rather an all-in-one luxurious getaway spot where visitors can indulge themselves in world-class amenities without having to leave its premises.The property's prime location near downtown Saint Louis makes it easily accessible from anywhere within driving distance making it one of Missouri's top tourist destinations.So why wait? Book your stay today at Ameristar Casino Resort Spa St.Charles and experience what true luxury feels like!

Ameristar Casino Resort Spa St. Charles

Ameristar Casino Resort Spa St. Charles

4.1