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C
8 months ago

The customer service at Amerilodge Group was excep...

The customer service at Amerilodge Group was exceptional. The staff was friendly, helpful, and went above and beyond to ensure that I had a pleasant stay. The room was clean and comfortable, and the amenities provided were excellent. I would definitely choose Amerilodge Group for my future stays.

G
9 months ago

I had a great experience at Amerilodge Group. The ...

I had a great experience at Amerilodge Group. The staff was friendly and welcoming, and they made sure that I had a comfortable stay. The room was clean and spacious, and the amenities provided were excellent. I would definitely recommend Amerilodge Group to others.

M
11 months ago

I recently stayed at a hotel managed by Amerilodge...

I recently stayed at a hotel managed by Amerilodge Group and I was impressed with their service. The staff was friendly and accommodating, and they made sure that my stay was comfortable. The room was clean and well-maintained. I would definitely recommend Amerilodge Group to others.

A
1 year ago

😊 I recently stayed at a hotel managed by Amerilod...

😊 I recently stayed at a hotel managed by Amerilodge Group, and I was extremely satisfied with my experience. The staff was friendly and attentive, and they made sure that all my needs were met. The room was clean and cozy, and the amenities provided were excellent. I would definitely choose Amerilodge Group for my future stays.

B
1 year ago

👌 I had an excellent stay at Amerilodge Group. The...

👌 I had an excellent stay at Amerilodge Group. The staff was amazing, and they made me feel like a valued guest. The room was clean and comfortable, and the amenities provided were top-notch. I would highly recommend Amerilodge Group to anyone looking for a great hotel experience.

S
1 year ago

During my recent stay, I was impressed with the le...

During my recent stay, I was impressed with the level of service at Amerilodge Group. The staff was attentive and helpful, and they made sure that everything was taken care of. The room was clean and comfortable, and the amenities provided were great. I would definitely choose Amerilodge Group for my future stays.

A
1 year ago

The hotel managed by Amerilodge Group exceeded my ...

The hotel managed by Amerilodge Group exceeded my expectations. The staff was friendly and professional, and they made sure that all my needs were met. The room was clean and well-equipped. I would highly recommend staying at Amerilodge Group.

J
1 year ago

👍 I had an excellent experience at Amerilodge Grou...

👍 I had an excellent experience at Amerilodge Group. The staff went above and beyond to make sure that I had a comfortable stay. The room was spacious and clean, and the amenities provided were top-notch. I would definitely choose Amerilodge Group for my future stays.

M
1 year ago

The customer service at Amerilodge Group is averag...

The customer service at Amerilodge Group is average. The staff was polite and helpful, but nothing stood out about my stay. The room was clean and comfortable, but there was nothing exceptional about it. Overall, it was a decent experience.

T
4 years ago

Horrible experience. The owner of this company is ...

Horrible experience. The owner of this company is truly disrespectful and dishonest. We provided a service but this company made every effort to not pay. Do not trust the owner or this corporation.

G
4 years ago

We were treated very poorly by the manager, Jennif...

We were treated very poorly by the manager, Jennifer Weingartz, at the Monroe Holiday Inn Express. We inquired about a pet, a bird, staying in our room while our family went to a graduation party. We were told the bird could not stay. When our son arrived with the bird we told him the bird could not stay while we were at the party. They came into our room-with the bird, freshen up and left- with the bird. A total of about 30 minutes. I later received a nasty voicemail from the hotel telling us we needed to vacate the room and leave the premise because we had let the bird be brought into the room. It was 77 degrees out, my son and his finance had driven several hours and wanted to freshen up before heading to the party, they could not leave the bird in the car, it would have died. I went to the hotel to try to reason with the assistant manager and she was rude and adamant that I get off the property, my room key had been deactivated. I asked to speak to the manage and was told she was gone for the day. I was allowed into the room to get my belongings. We had several extended family members staying at the hotel for the graduation and were very disappointed in being forced- like we were criminals- to vacate the property. I would not recommend this hotel. It is new and looks nice from the outside, but was cheaply built and you can hear through the walls. Between poor construction and poor management it is not a good place to stay.