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A
3 years ago

Stay here for 1 night. Overall great service. They...

Stay here for 1 night. Overall great service. They utilize text so you can text the front desk for anything. Their pet fee is $50 and includes these goodies during the stay. They also have happy hour and gave us 2 drinks each guest. One complaint I had was the TV not working. Other than that, superb hotel stay.

S
3 years ago

We just checked in, and have a room with two queen...

We just checked in, and have a room with two queen size beds. The room is way too small for almost 4 adults, we are 3 adults and a close to adult child. Too expensive for room size, however clean. Looking forward to the breakfast in the morning, and hope it is as expected.

M
3 years ago

Fantastic hotel, located downtown, very friendly s...

Fantastic hotel, located downtown, very friendly staff and always willing to help. A great detail: they have a free bar for customers from 17 to 19. For putting a but, breakfast is very basic (of course it is free ..). I would go back without hesitation on my next visit to Chicago

J
3 years ago

I stayed here with my wife and young child for two...

I stayed here with my wife and young child for two nights this past May and thought the place was great when we entered. We got in late because we had just made a 12-hour trip from Virginia and I dropped off my car with the valet. Check-in was smooth and we were glad that the room was clean and nice when we arrived. We enjoyed the central location of the hotel as we explored the city. It wasn't until check-out that the Kinzie wasn't as great as we had hoped.

On the morning of the day we checked out, we got our bill and it was about $120 more than I expected. We hadn't ordered room service or movies or anything like that, so I examined the bill to discover that parking was $60/day. That was the first I had heard of the prices for parking. I complained to the front desk who assured me that a manager would call me back. I never got the call. I did, however, notice that the parking stub did have prices indicated on it, which pricing was conveniently covered by the thumb of the valet upon arrival. I also noticed that the parking prices were indicated at the entrance in opaque lettering to the side of the entrance, such that you wouldn't notice them unless you were really looking for them. So, yes, they do indicate pricing, but nobody is going to notice it unless you are looking very closely. Someone should have told us of the pricing before we received our bill. I don't like being surprised when I receive a bill and I don't like it when staff fails to return a call. Either way, I wouldn't recommend that people stay here, especially considering the fact that they may even charge you if you don't park the car (as read from another review), which seems to indicate that Kinzie is playing some kind of hide-the-ball game with parking.

L
3 years ago

This is really one of the nicest hotel that we vis...

This is really one of the nicest hotel that we visited in Chicago. The bed was so COMFORTABLE. The services was unbelievably great. They have happy hour between 5-7pm but only with beer and wine, and no hard liquor. Which was kind of a bomber. But there is a restaurant right next door to the Kinzie Hotel that has a bar. The only thing that we did not like was the free breakfast. No meat was on the selection table. They only offer orange juice, water, coffee, tea, and milk too drink. No hot chocolate, cranberry juice, or apple juice. But you can't win them all.

J
3 years ago

Clean, friendly

Clean, friendly

Loved the breakfast buffet and free drink tokens for happy hour!

I used a groupon to snag this room and it was a fantastic deal.

J
3 years ago

Really great service. Was greeted politely everyti...

Really great service. Was greeted politely everytime we walked through the lobby. Rooms are clean and updated. Hotel is only 6 floors so our "city view" upgrade was a bit of a let down. Otherwise great overnight experience.

H
3 years ago

I have stayed for 4 nights at the hotel and I can ...

I have stayed for 4 nights at the hotel and I can say that the stay at Kinzie Hotel was fabulous. Location of the hotel is perfect, close to the subway (state/lake) which can take you from/to the airport, also you have the Chicago river, Chicago loop and the navy pier just around the area, you can basically walk everything without the need of public transport. The services at the hotel was great, on my arrival I was well informed about everything in regards of the hotel, also I received four complementary tokens which I could use for free drinks at the bar in the 6th floor. The room was big and very cozy, I like the way was decorated with the old map of Chicago city as wallpaper, the room was super clean and well maintained during my stay. Breakfast was ok, it has done the job for me but they could put more variety of stuff to eat, the food was good and also on time. This way of going to collect the food and then go to your room to eat it I have never experienced it before but as for my first time I have not complains at all, I have enjoyed it.
As over all... friendly stuff, great location and amazing rooms I can say that I recommend this hotel to everyone.

D
3 years ago

The Kinzie Hotel was an amazing, small but comfort...

The Kinzie Hotel was an amazing, small but comfortable hotel that has an amazing sense of the interests of their travelers. I absolutely loved their live chat system that is available for your assistance around the clock. The rooms are small but nothing that you wouldn't expect in a modern hotel built down town in a major city.

D
3 years ago

Visited my parents while they stayed there, and th...

Visited my parents while they stayed there, and the Kinzie has beautiful rooms and an excellent staff. The views of the city are very nice, and the daily happy hour is a wonderful little bonus. My parents love staying there when they visit Chicago, and I certainly enjoy getting a chance to see the hotel when they're in town.

J
3 years ago

Nice room, nice desk, nice staff but pass if your ...

Nice room, nice desk, nice staff but pass if your on a budget. $71/per day just for parking when the room is $80 before taxes and fees. That's an 88% increase just to park... No thanks, if they included parking with your stay I would happily give a 5 star rating

B
3 years ago

Not that good, this hotel was not anything like I ...

Not that good, this hotel was not anything like I expected . The hotel room seemed run down. It kind of reminded me of a hotel that you can rent a room for months It definitely does not fall in the class of the Hilton or Marriott . As for our stay when you would flush the toilet the handle would not raise so the water would keep from running and it would make a noise that you could hear through the wall . They tell you its pet friendly but they forget to leave out that there is no grassy area nearby to let your dog go to the bathroom . As for their continental breakfast that's exactly what it is they had hard boiled eggs some stale bagels and some muffins donuts juice things like that. The room just looked lived in the bed was squeaky and not very comfortable . I don't know why everyone is giving this hotel good ratings maybe it's because the price is so cheap don't know I paid 324 for a one night stay that wasn't all that great of a deal it is in a good location though Magnificent Mile close by House of Blues Harry. Caray's restaurant

j
3 years ago

The check-In process is quick, the fact that there...

The check-In process is quick, the fact that there is no free parking when getting a room here is not ok. Valet Parking is available but at a charge. They offer texting as an option to ask questions about your stay which I think its AWSOME!! They gave me complimentary water bottles which is great! Overall: I would come back, and recommend to other people!

J
3 years ago

Loved this small hotel. Great location, awesome st...

Loved this small hotel. Great location, awesome staff, modern week appointed rooms, comfortable beds. Perfect location to sightseeing destinations. Happy hour was very good. Continental breakfast was just enough to get us started on our day. Would definitely stay here again.

N
3 years ago

The nicest hotel I had ever stayed at. The complim...

The nicest hotel I had ever stayed at. The complimentary drinks were good and strong. We didnt quite wake up in time for the breakfast but they let grab some of the leftovers before they cleaned up. The room itself was big and we had plenty of room between 5 people.

L
3 years ago

This hotel is awesome! Breakfast is delish and sma...

This hotel is awesome! Breakfast is delish and smart, service is always excellent, and super convenient to walk everywhere from its location. Very clean and comfortable and will definitely be going back there!

V
3 years ago

Hotel well located and modern. We can pick up brea...

Hotel well located and modern. We can pick up breakfast on the tray that they put in the room and have breakfast in bed! The dinner menu (catering) is pretty basic, but the restaurant that has downstairs solves the issue.

A
3 years ago

Friendly and helpful staff, comfortable and reason...

Friendly and helpful staff, comfortable and reasonably sized rooms, complimentary breakfasts and happy hours (including mixed drinks!), and even free (albeit rather slow) wireless. Oh, and very reasonable prices for a Chicago hotel! Definitely a fine hotel pick in the windy city!

C
3 years ago

Loved staying here during my visit to Chicago. Hot...

Loved staying here during my visit to Chicago. Hotel is located within a few minutes of most major sightseeings/locations to visit. The rooms are big and spacious. All the staff is extremely helpful and welcoming. Recommend 10/10.

M
3 years ago

The hotel is located at the center of downtown Chi...

The hotel is located at the center of downtown Chicago, that allows you to walk to every mayor location that you will need. All the trending restaurants are in the area at a walking distance.

A
3 years ago

Cute hotel, although you wouldn't guess it! They g...

Cute hotel, although you wouldn't guess it! They give you a free drink on the 6th floor, which you would think was a rooftop, but was just a corner area of the hotel. Interesting staff - after we checked in and went to dinner, when we walked back in they acted like we were strangers walking in. The Continental breakfast is slim, but nice to have the option of fruit, pastries and cereal as an option.

G
3 years ago

We really enjoyed our stay! The room was nice and ...

We really enjoyed our stay! The room was nice and the staff were very friendly and personable. We enjoyed happy hour on Saturday night. It was also a great downtown location within walking distance of a lot of attractions.

n
3 years ago

Big room. Refrigerator, iron, hairdryer in the roo...

Big room. Refrigerator, iron, hairdryer in the room. Tv is nice, we can watch YouTube and Netflix too. Breakfast is meh. It's just cereal, bread, donut, fruits, coffee. It's just different from what i expected. WiFi is fast. We could check in early at 130pm which is super nice. No free bottle of water.

a
3 years ago

Came here for theater with friends. Hotel is wonde...

Came here for theater with friends. Hotel is wonderful, great location, great food at happy hour and super bartenders. Gerry Medina went above and beyond to assist us with all of our needs the entire stay. Ravi the doorman was always helpful, smiling, and of great assistance. Highly recommend this hotel. Quiet and classy with excellent service.

J
3 years ago

This is literally the best hotel I have ever staye...

This is literally the best hotel I have ever stayed in. Our room had a curved window looking out onto the streets of Chicago, the bedding was soft and fluffy, and the shower was magnificent. We went downstairs to drink wine and had one of the best nights I can imagine here.

J
3 years ago

Great experience at the Kinzie. The front desk st...

Great experience at the Kinzie. The front desk staff were awesome. Room was well-appointed. It was convenient to have the continental breakfast set up on each floor, and even more convenient to have a tray in the room on which to carry your breakfast. I also enjoyed the hot tea (mint!) available in the lobby in the evening. Location is walkable from MagMile as well as the city center sites.

J
3 years ago

Fun and comfy place to stay for our 1 year anniver...

Fun and comfy place to stay for our 1 year anniversary. They sent up champagne and chocolate covered strawberries to our room! They have continental breakfast on each floor and a bar room to go hang out and drink with free snacks. Really cool place. Would def stay here again.

K
3 years ago

I love the Kinzie Hotel. The staff is great and t...

I love the Kinzie Hotel. The staff is great and the location is awesome. The rooms are clean and comfortable. The showers have double heads and lots of water flow.

In the evening, they have a complimentary bar and snacks, which is really nice.

I have stayed about a dozen times and always come back!

J
3 years ago

Took my boy there on business so he could see Chic...

Took my boy there on business so he could see Chicago. Unfortunately we got worst view room ever. In fact, the view of the mechanical and plumbing on the roof of bld next to us (which is pretty much all we could see) was an absolute hideous assault on my eyes and the window should be bricked in as I would have rather seen a painting of a dog or a tree or....something other than that. Will return to the old Hotel 71 (Now Wyndham) next time.

M
3 years ago

Nice

A
3 years ago

Great modern atmosphere, really pleasant staff and...

Great modern atmosphere, really pleasant staff and very comfy rooms. Choices for room service food are pretty good also! I would've liked more hot options in the breakfast selections, but it's otherwise the nicest hotel I've experienced in a long time. Would not hesitate to return.

C
3 years ago

The hotel is within close distance of the Mart. Ve...

The hotel is within close distance of the Mart. Very clean, close to restaurants and Starbucks (always a plus for me ). The staff was kind as well - they have a convenient texting system that was great as well.

C
3 years ago

I was really happy with my stay! The room was clea...

I was really happy with my stay! The room was clean and inviting, the bed was comfy, and the amenities were great! It's also right in the area of some really cool stuff, and less than a block from the House of Blues (which is what I was visiting for).

Will definitely consider Kinzie first the next time I need to stay in Chicago.

Amalfi Hotel Chicago

Amalfi Hotel Chicago

4.4