Alpha mortgage corporation Reviews

I recently decided to refinance a duplex I owned. I though maybe I would use someone local rather then someone online as I usually do. I though maybe it would be an advantage to use someone in town so I could go to their office if need be so I called Alpha. Talked to someone named Nick. Very nice and professional so I decided to use them. A lot of the time the tenants that live there pay their rent in cash and in turn I take it over and pay the mortgage which is held by a private individual here in town. As expected Alpha asked me for paid receipts to prove I was paying my mortgage. Not unreasonable and since everything is all on board I took a 1098 that I get from the mortgage holders accountant and submitted it. Since I purchased the property in February the 1098 was only good for 10 months. Alpha said they needed 12 months proof so I received signed receipts from the mortgage holder for the additional months they requested plus some. They then told me they could only accept cancelled checks for 12 months for proof. Again I explained that I just took the money over after I collected it and paid the mortgage and I felt the accountant 1098 was the best I could do. They replied the accountants 1098 and additional receipts was not good enough and they would accept nothing less then cancelled checks. Since that was not possible I had to go elsewhere. I didn't discuss it with them further since I felt if they were going to be this difficult I would be better served dealing with another company. Nick was very apologetic and explained it was not his decision. In closing I couldn't say there was any advantage to using someone local or had any benefit then using someone on the internet but I was disappointed that they were like this over what I thought was such a minor item.

Kathryn Jennings and her team went above and beyond to make sure we had everything necessary for a successful closing after an unsuccessful experience with another lender. We may be calling upon Alpha again as we consider a relocation from our current home.

Professional guidance by Scott Sarjeant straight to a fast finish line. No snags or problems and all business was well handled by a very amiable and capable staff. Scott and the staff made this a most comfortable experience.

I can t begin to tell you what an incredible experience it was working with alpha mortgage and Joey and his team. I recently went through a refinance on my primary residence and it took me 5 1/2 months and was a horrible process. When I went to Joey I said to him how long do you think it will take us to close On my secondary residence? He told me no longer than probably 60 days. We were closed in six weeks. Absolutely incredible! I felt like this was a incredibly superior experience and I would highly recommend this team!!

Everyone knows this process can be awful, but Jeanna Cash and the team at Alpha were all amazing! Jeanna clearly explained everything to me and coaxed me through those times I was ready to tear my hair out. This was just a refi so I was asking "why do they need all this?" frequently. Jeanna was always available and was the most patient person on the planet! Everything went through in short order and exactly as it was supposed to. Highly recommend Alpha and Jeanna and have recommended them already to two friends!

Bought my first home in May of 2021 wasn t sure how to go about it at all. Got lined up with alpha mortgage and assigned to Mrs Cash let me tell you their isn t a better agent this side of the Rocky Mountains she was a blast to work with and was so very helpful will definitely be using Alpha again in the future

Thomas Baldwin and his team worked with me from across the US. They were professional, understanding, and patient with the time differences. They kept me informed throughout the entire loan process, advised me of my options often, and made recommendations to help me save money on insurance. They made my first-time home buying experience extremely smooth and stress-free!

Katherine Jennings is the best mortgage banker I have ever dealt with

Jeanna Cash and the staff at Alpha Mortgage made this buying process so amazing for me. They where there to answer any questions I had and made it really easy to understand.

Kathryn took on my application after I hit an obstacle with my first lender and was able to get it to close in less than 30 days. I was very satisfied with her and the company.