Alluring Glass has been the go to for all my bathrooms and other glass related projects over the last 10 years. Professionalism, honesty, integrity, timeliness and no micro managing are the reasons they are my go to company. Highly recommend!!!!
High attention to quality and a great customer experience. Owners focus on youth development outside of the core business is just another plus. Keep Going Alluring Glass!
I was not impressed with this company! We put half down on our credit card to order our shower doors. After waiting 2 weeks for our shower door to be installed, the installer said the doors did not fit and were ordered incorrectly. My husband was told someone from AG would contact us. We never received a phone call from AG. My husband had to contact AG to see what was going on and confirm the correct doors were ordered. It would be another 2 week wait to order the correct shower doors. AG said they would take $150 off our remaining balance. The second "install" was set for 3-17. My husband waited around all day. After the time window for AG to show up passed, my husband called AG to get some answers. (Not sure we got an answer as to what happened) AG said they would be out the next day. After the 3rd attempt our shower doors were installed. The installer went to collect the remaining balance. My husband informed him the balance was incorrect because AG was giving $150 off due to their error. We were told someone at AG would contact us regarding the final payment. We have yet to be contacted by anyone from AG! A review of our credit card statement I found AG charged our credit card the remaining balance minus the $150 but did so WITHOUT OUR AUTHORIZATION! And we have yet to receive a receipt for the purchase made! Our shower doors are beautiful but AG customer service is horrible.
Alluring glass installed my new shower glass with top notch performance and professionalism! They were clean, organized, and on time! I highly recommend
Our experiance with Alluring Glass over the last decade as a professional remodeling firm has been beyond reproach. Shower door glass is one of the last steps in a bathroom remodel. Therefore, its execution is vital. They are quick to respond, and their customer interactions with our clients is perfection. We reguraly receive complements on out team members...we always receive compliments on Alluring Glass. Great work!
Alluring Glass does things right, every time. I never have to worry that my client will be less than completely satisfied. What a pleasure!
I went with Alluring Glass because I was tired of the run around from local contractors. They were a bit more costly, but I figured I would receive better service. At the beginning it was smooth. I made the call to inquire, set up an appointment for measurements, etc. The measurement appointment was spot-on. The guy even showed up a bit early (unheard of these days). The glass and hardware was ordered with the understanding that it would be approximately two weeks for install. As someone that has to work to pay for these types of luxuries, I took a half day off for the installation. The installers arrived about 30 minutes beyond the two-hour window they gave me (no biggie, I live pretty far out). They brought in all their tools and started to bring in the glass panes. To my surprise, the wrong glass was ordered. I had purchased the acid etched, and they showed up with clear. They said someone at the office would call me immediately to discuss the error and work on a resolution. So, I wasted five hours of time off (which I typically like to use for family time) for a job that couldn't be completed. No one called me. I had to call them. The person I spoke to wasn't familiar with my work order, so I had to wait until the original salesman was in the following week. He was supposed to call me. Again, I made the call as I hadn't heard anything. Was told they were working on getting the glass panes re-ordered and an expediated install. They were booked so they were going to figure out a way to squeeze me in. Was told they'd call me back in a couple of hours and give me a date/time as I needed some advance notice to be able to, again, take time off of work. That call didn't come. I ended up calling the following day. Thankfully, I was able to get the time off to be at the residence when install occurred. All said, the install looks pretty good and, at present, functions as it should. I expected a better start-to-finish experience. I guess I should have been more aggressive, because I wasn't credited any partial refunds (as previous reviewers mentioned) for the less than positive experience. They also charged my credit card without speaking to me prior. You'd think when you pay a bit more for a product/contractor you would get a better experience - these days I suppose that doesn't matter.
I called to inquire regarding mirrors for our bath remodel, Mark answered all my questions, gave me helpful advice then promptly (within 45 minutes) sent me a quotation. The order was completed on time which was great but the staff was best of all. Friendly greetings from all and a very helpful and courteous young man named Justin helped me load the mirrors in my vehicle. All in all it was a very positive experience.
Alluring Glass, has been a great partner for us on our bathroom renovations. Their communication, commitment to quality, and professional image, make them a perfect fit for our glass needs. We look forward to continuing to use their services!
It is always a pleasure working with Alluring Glass. I have used them for over 10 years to install glass shower enclosures to the bathroom remodel jobs that my company has performed. They are accommodating and very professional. It seems to me that all of the associates there take a genuine interest in the well being of my business and my customers.
