Unethical. They sell thru amazon direct, and despite their refund polices, they tried to refuse a return. When I finally did return the item, they did not return the full amount to my card, despite the item was new, un-used. Never again. Do yourself a favor and shop elsewhere.
DO NOT BUY FROM THIS COMPANY. GO TO A LOCAL MEDICAL SUPPLY COMPANY. There is NO way to try on the product and they will NOT accept returns if the package is opened!! Bought a leg brace and it did not fit. I would give no stars. Wish I had looked at reviews first!!!
This company is simply put awful. Tried to place an order for prescription lead glasses. Was told I need an acct number. Got a # and then was told it's invalid. Then told I can't have an acct number till I place order. Emailed to place an order and was then asked for acct number again. Told I need to say that I am a new customer and don't have one. Did that, and was asked for an acct number again. Over 2 weeks to simply try to place an order. Don't waste your time!
This company is terrible. They have awful item search coding. I ordered a keyboard from and got sent key board parts. I called them and sent them emails to get the items they sent returned. On the phone they told me that the return department would send me an email to start the process. Don't order products from this company, they will send you the wrong item and not let you return. It's a scam!
Ordered finger splints for a jammed finger in October of 2016. Was just now notified that the order was charged to my account (ONE YEAR LATER). Unbelievable. DO NOT USE THIS COMPANY
This company misrepresents the quality of their merchandise and has terrible customer service. They do not honor a return policy and misrepresent their return policy.
alimed.com
