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What reviewers say about Al Areen Palace & Spa

Generated with AI from 1,622 reviews on Trustburn · updated 50 days ago

Across the full set of reviews, customers generally speak very positively about Al Areen Palace & Spa, with 84% giving it 5 stars and another 10% giving 4 stars. The cross-section of reviews praises the private villas, family-friendly atmosphere, heated pools and jacuzzis, and friendly staff, though some note minor issues like mosquitoes and the property being far from the city.
What does Al Areen Palace & Spa do?

No description is on file, so what Al Areen Palace & Spa does isn't clear from the information available. Based on the reviews, it appears to be a resort with private villas, pools, restaurants, and spa services, but that is not explicitly stated in the company description.

What are the most common complaints about Al Areen Palace & Spa?

Based on the lowest-rated reviews on file, the most common complaints are about a very slow and disorganized check-in process, rude and unhelpful staff, and dissatisfaction with the spa, gym, and overall service quality.

AI-generated from reviews on this page. Verify anything important with the company directly.

Madhu Sarda
Reviews 1

Lovely and beautiful place. Be it Dining, spa, Day Pass or night stay, one of the most beautiful places in Bahrain to go to. Scenic with greenery and stream flowing by. Must try the deluxe spa treatment. One of the best on the kingdom of Bahrain. Nice and friendly staff. Many good restaurants with tasty food. Good for destination wedding seminars etc.

rawan hu
Reviews 1

The place is beautiful and we were impressed with the privacy of the Villa and Mai, the Dafi pool, the service of the staff and their welcome in us, we were especially impressed with the place. I especially thank Sister Amani and the rest of the staff for faith, Musa and Jaber for their cooperation.

Mahdi Alshuwaikhat
Reviews 1

This Spa is the best ! Everything about it is Top of the list ! Super clean , great staff and service! I would definitely go again .Super Great for fresh Couples to enjoy there time super recommended!

Dwayne Bautista
Reviews 1

luxyrous very relaxing profesional staff its very memorable experience ive had for my birthday a full package relaxing treatment start with there one of a kind hydrotherapy serve by lorna its just awesome so profesional moracan scrub with joanna ive really love it.. thank you also to janhangir and rafik for assisting me for making me feel so special in my birthday...cant wait to be there more time with friend thank you guys

Norah Alomran
Reviews 1

Was very nice stay we enjoy the private pool quite place nice dinner in Keizo restaurant staff very helpful always smiling Mr. Ahmed the guest relations manage was very kind he makes sure we have a great stay I recommend the palace to family and friends I will come back very soon

Fatima DOSSARRY
Reviews 1

My husband and i came for our honeymoon and we had the best time.Everyone was so kind and welcoming and helpful to us.The room was amazing,food was so tasty and the romantic setup Prasanth make it very nice.we both got massages and the ladies there were so wonderful to us and i was completely relaxed and massaged out.I will be recommending Al areen palace to everyone i talk to and we will definitely be coming back!5star!!

SH Dee
Reviews 1

WHAT A PERFECT STAY with a perfect sequence the moment we arrived with the warm assistance of Ms. Varsha she is the best for looking after us. True hotelier guinuine service of the staff most specially bellman who assisted us, iqbal amani and john. a villa we had is fantastic that if any family who plans to have a private stay with a pool for sure you will love this place AND A WONDERFUL DEFINED BREAKFAST which all nationalities can have. Food and beverage staff are too good made us comfortable margaret, rajendra, atif and hajar.THIS RESORT IS HIGHLY RECOMMENDED!!! if ill have a chance i guaranteed coming back over and over again.

maha majed
Reviews 1

The location is great, the reception is excellent and the speed at the check-in is what made us feel excellent about the resort. Thank you to everyone, especially the reception staff Rita, Fay and the room service staff helped us a lot and were keen to help us clean the villa and ask for the roses. Thank you to Sister Amani and Iman. In the next few times

Quennie Bangunan
Reviews 1

MidSummer Cafe @BSB I have been eating in this cafe and I was never disappointed not any single visit. I highly commend the staff of this Cafe namely Atif and Marites for surpassing customer service. They are organize and quick to give our orders. They are courteous, cheerful and helpful in suggesting especially when I am undecided which to order.

yesser y
Reviews 1

I would like to thank the Al Areen staff for the good service, most specially to Amani working in the guest service center, for attending to our request, to Fay of Reception for the warmth welcome, and to Eman of Room Service for assisting us with out orders. . Thank you guys our stay is so amazing

Saud Al-Ansari
Reviews 1

Nice Place Everything's around you; Restaurants, Swimming pool, Gym, and more!

Turki Binmohish
Reviews 1

Fantastic service great hospitality from all the staff we book one bedroom villa and the manager ahmed upgrade us to royal villa was amazing the staff very friendly and helpful you have to try floating breakfast in the pool in the villa great experience Mohmoud the Butler always try making our stay perfect and the first resort to see the manager waiting outside for us to give us gift and make sure we happy thank you to all areen staff for your hospitality

Emad Al-Ghamdi
Reviews 1

The place is very nice, wonderful and quiet. I took with them it with a private swimming pool, the villa is very beautiful and quiet, a romantic place suitable for family yet, there are three restaurants, I tried their breakfast and it was very beautiful, varied and delicious It has a private bathhouse, a jacuzzi, a steam bath, a bathtub, two bathrooms, an office, a guest room, a hall, a place for clothes, two sinks and an external and internal shower for bathing, in which there is a sound system for all the rooms Ants get tired in it everywhere, one of the bathrooms canceled it because it was full of ants, the dressing room and the laundries are all full of ants My rating 4 out of 5

ashok gandhi
Reviews 1

What a lovely resort! The employees are very professional! Even before I arrived they called me to ensure they gave me all the information about the hotel and asked me about my plans! What a thoughtful gesture! It set the tone for my visit! I was stunned that everyone knew my name upon arrival! Honestly, I wasn t expecting such royal treatment. Will surely be back in a couple of months. Thank you to all for a fantastic stay.

Wansa Tv
Reviews 1

Excellent place for honeymooners nice villa decorations and good food and amazing service staff.The breakfast platter was really delicious thank you Prasant for the suggestion and we will try ur Indian restaurant platter as well for sure, thank you so much again we will come back

Laila A
Reviews 1

It was a great night. Gabaga in Ramadan :) the crew Margret, Rabie and Mustafa they were super helpful and friendly. Food was v.good with multi selections but I didn t like the sweet section that much. Also, the band was really really AMAZING:) we love them especially the singer Jad , we enjoyed our time. Highly recommended . Don t hesitate to visit this great avenue.

Noura M
Reviews 1

Al Areen Palace and Spa is so amazing, my family enjoy the villa and the privacy of it. . Amazing. . The staff is well trained, specially the reception team they are very helpful, Specially Amani from call center, She help us with all of our request, to the receptionist Fay and Iqbal always smiling and attainable and to my brother Jaber. . Thank you guys

Ali Alsadah
Reviews 1

Best place ever, its not my first time in it and won't be the last for sure. Not sure what I should specify, all got my satisfaction and interest. The property, staff, breakfast, restaurant staff specially "Margaret" she was so kind. Basically, I highly recommend this place for any short vacation you may have and want to spend it in wonderful area.

Maurice Tudor
Reviews 1

Really enjoyable stay. Very impressed with the staff's attention to our needs especially with the gentleman named Benjamin. Will definitely recommend to my friends

Najat m
Reviews 1

My family and I had a very wonderful stay at Al Areen Palace and Spa. My family really enjoy the private pool and the good service of the staff. Most specially the staff from the reception, Fay that welcome us the moment we stepped in to the hotel, and introduces all the hotel facilities. And at night Mr.Iqbal who attend our request, you guys are so professionals. Thank you we really enjoy our stay.

Roudh Mhd
Reviews 1

Many issues in this resort ... the villas need maintenance !! The doors are not closing properly therefore the insects inside the villa are way more than outside! The Jacuzzi is not hot as it should be !! The price is way more than what you expect compared to the services you get !! We've been in this resort since ever but we've decided not to come back again because we are disappointed this time more than every time ( our stay is on 11th July 2020 in villa 905) .

Zainab Raed
Reviews 1

Loved the place but not all locks can be closed which is a serious issue with having an outdoor pool .They need to check them , bad quantity and slowest when we ordered IN VILLA Arabic breakfast. also we called them to get some ketchup and they didn t bring it !!

Vebz Hernando
Reviews 1

Ive visited Al Areen for a couple of times already. Its such a lovely place, the staff are friendly in reception like John and Faye which both I met on different visits that Ive made with friends tag along. Restaurants are few but amazing. Ive visited on ramadan as well and tried their buffet, it was tempting it makes me eat more. Ive met some staff in Keizo retaurant as well when me and hubby came to dine in, the lady named Apple is such a cutie. She made sure we experienced the best thats why we keep on coming back not just for the place but with their lovely staffs.Kudos Al Areen! Keep it rockin guys!

ALI AL SHAFAI
Reviews 1

It's nice place but not up to the expectations. The name suggests a desert resort type but all what you will find and see is villas scattered with swimming pools. Do not expect much entertainment in the resort, I believe only thing you are paying for are the privacy and service !

Abdulrahman Buhusain
Reviews 1

I don't know where to start, the place is imaginary, it's such an amazing get away from the troubled city life, it's different in every way, from the air tou breath all the to spectacular hospitality of the staff, from the reception desk (John) all the way to room service. I would go there every day if I could, i found this to be the best hotel not in Bahrain only but in all the countries I visited and all the resorts that I stayed in alareen palace is by far the best, I just wanna say thank you to the staff for such an amazing effort specially john. I highly recommend it, I will definitely stay there again soon.

Hussein Abdulaal
Reviews 1

This absolutely an amazing peaceful and cozy place away from city loud. Comparing my last time visit 9 years ago with this visit, would like to share my experience in certain points: - Check-in process takes time with paperwork unfortunately, this can be much faster and easier. - There was a high quality coffee machine Nespresso may be which is now not available. Even if you order a coffee they only provides coffee latte or black coffee which tastes not like a real coffee, this is a backward steps after 9 years which is not logical actually for such a nice place. - The bathtub was full of rust after filling with a warm water, most likely because of the villa heater. They were nice handling the problem by transferring us to other villa but this took a while - hours- as they sent someone to check. We still there and I will update this if they provide any compensation at the time of checking out. - The bathroom water temperature is not stable which can lead to a serious burn as it turns very hot suddenly even when it is on the cold side! I couldn't discuss this with them again as we are checking out today anyway, again will update this after checking out. - The pool is very clean and warm also. - Breakfast & dinner were i included in my room and were really generous and tasty. Orders to the villa will take 45-50 min. - Excellent SPA and a great Gym. - Indoor play area for kids with a nanny personal free of charge. - WiFi connection was stable with a high speed, see the test result in the picture. Much faster internet at the lobby. - All of the staff are really friendly, many thanks. As a summary, very recommended place to relax, this place can be improved though. ...to be updated after check-out.

Asmaa AlDhumaid
Reviews 1

Love the hotel The pruvate villa with pool is lovely and luxurious And we tried the facial with Kadek and Tania They were very nice and hospitable

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About Al Areen Palace & Spa

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Hospitality